Great service from Karen who was very helpful and enabled us to make an informed decision, that was right for us.
Location
Switch locationUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
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See what reviewers are saying
The staff were very helpful and made us feel very welcome. I tried about 3 different mattresses and chose the one I felt was right for me. The delivery was right on time and the people who delivered m... See more
Company replied
We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothin... See more
Company replied
I telephoned Bensons LEICESTER an the male member of staff I spoke to was brilliant. I wanted an ottoman base as soon as possible after being let down by another bed company he sorted it for me and th... See more
Company replied
Company details
About Bensons For Beds - Leicester
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, United Kingdom
4.8
Excellent
171 reviews
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Helpful and informative service
Great service from Karen who was very helpful and enabled us to make an informed decision, that was right for us.
28 July 2026
Great service all round from point of…
Great service all round from point of sale to delivery will definitely use again
30 July 2026
Helpful staff
Helpful staff, not pushy gave us a lot of information.
We ordered bed which arrived on time with no hassle 😊
16 July 2026
May use AI-assist with repliesRead more
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An efficient well supported experience…
An efficient well supported experience from start to finish. Smartly presented, polite and knowledgeable staff store to delivery.
24 July 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear you had an efficient and well-supported experience from start to finish. It's wonderful that our staff were smartly presented, polite, and knowledgeable from the store to delivery. Thank you for your kind feedback!
Reply from Bensons For Beds - Leicester
Thank you for your brilliant feedback!!
Team Bensons
The staff were very helpful and made us…
The staff were very helpful and made us feel very welcome. I tried about 3 different mattresses and chose the one I felt was right for me. The delivery was right on time and the people who delivered my new mattress were very efficient and did it in just a few minutes.
12 July 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear about your positive experience! It's wonderful that our staff were helpful and made you feel welcome while trying different mattresses. We're also glad that your delivery was on time and efficient.
Team Bensons
Wonderful experience
Professional, very helpful and friendly from the store to delivery
16 July 2026
Reply from Bensons For Beds - Leicester
We're so pleased you found our team professional, helpful, and friendly from the store to delivery. Thank you for your kind feedback!
Team Bensons
Helpful
Store and delivery staff were curtious and professional and the delivery was as timed.
12 July 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear that our store and delivery staff were courteous and professional, and that your delivery was on time. Thank you for your kind feedback!
King-size bed
Had a good choice of beds to choose from ,the salesperson was polite,friendly and efficient at her job. Our order was sorted out and delivery was only a week later which came on time and put in room we wanted it in.
10 July 2026
Reply from Bensons For Beds - Leicester
We're so pleased you found a good choice of beds and that our salesperson was polite, friendly, and efficient. It's wonderful that your order was sorted quickly and delivered on time to the room you wanted!
Benson For Beds are reliable and friendly
Very knowledgeable and helpful staff who sold us our items. Delivery staff were on time and were very courteous and mindful of our premises when carrying our items upstairs.
10 July 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear that our staff were knowledgeable and helpful. It's wonderful that our delivery team was on time, courteous, and mindful of your premises.
Team Bensons
From the sales assistant to delivery…
From the sales assistant to delivery the service we received was faultless, would have no problems in recommending Bensons for beds.
2 July 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear that the service you received, from sales to delivery, was faultless. Thank you for your kind recommendation!
Team Bensons
The whole experience was very good
The whole experience was very good, from the no pressure attitude of the sales staff, the regular updates on order progress and the delivery when it was scheduled for.
2 July 2026
Reply from Bensons For Beds - Leicester
We're so pleased you had a very good experience with us, from the sales staff's no-pressure approach to the regular updates and scheduled delivery. Thank you for your kind feedback!
Team Bensons
Professional, friendly service
Helpful staff who were able to help with a short lead time
Delivery prompt and the tracking of the delivery was a big plus. Delivery was quick, efficient and professional
28 June 2026
Reply from Bensons For Beds - Leicester
We're so pleased our team was helpful with your short lead time and that your delivery was prompt and professional. Thank you for your kind feedback!
Team Bensons
Very disappointed with our experience…
Very disappointed with our experience at Bensons for Beds Leicester. We were never informed that the king-size TV ottoman bed had significantly larger overall dimensions than a standard king-size bed, despite the emphasis on checking whether a bed will fit.
When we returned after discovering it wouldn’t fit our room, Assistant Manager Ash showed no empathy, offered no apology, and seemed uninterested in helping. While I understand clearance items have specific policies, the lack of customer care was unacceptable.
Based on our experience, we won’t be returning and would not recommend the Leicester store.
12 June 2026
Unprompted review
Reply from Bensons For Beds - Leicester
We are really sorry to hear about your experience and the disappointment caused. To enable us to look into this further, please could you respond to us via your review with your order number details. Thank you.
Superb service and superb product
Superb service and superb product! Thrilled with the quality - Thankyou!
14 June 2026
Reply from Bensons For Beds - Leicester
We're so pleased you're thrilled with the superb service and product quality! Thank you for your positive feedback.
Team Bensons
Very helpful & efficient
5 June 2026
Reply from Bensons For Beds - Leicester
Thank you for your kind words.
Team Bensons.
Reply from Bensons For Beds - Leicester
Thank you for taking the time out to leave us a review.
Team Bensons.
The company did everything well
The company did everything well, from start to finish.
The staff in the store were friendly and knowledgeable.
They were extremely helpful without being pushy.
I was kept informed throughout about my item being finished and the delivery.
I can definitely recommend Bensons for Beds
6 June 2026
Reply from Bensons For Beds - Leicester
We're so pleased to hear your entire experience, from start to finish, was excellent. It's wonderful that our team was friendly and helpful, and that you were kept informed throughout. Thank you for your recommendation!
Team Bensons
Reply from Bensons For Beds - Leicester
Thank you for your kind feedback!
Very helpful from picking the right bed…
Very helpful from picking the right bed for us, to the delivery
25 May 2026
Reply from Bensons For Beds - Leicester
We're so glad we could help you choose the perfect bed and provide a smooth delivery! Thank you for your feedback!
Team Bensons
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