Extremely helpful, very patient and gave us options if unsure. I would not hesitate in recommending Bensons. The Staff especially Dan was very knowledgeable and that is what you need when buying one... See more
Location
Switch locationUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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See what reviewers are saying
Really nice shop. Helpful but not pestering staff. Delivery in date as promised by helpful driver and help . Item came clean and well packed with clear helpful instructions to make the product last an... See more
Company replied
Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... See more
Company replied
Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... See more
Company replied
Company details
About Bensons For Beds - Lancaster122
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, United Kingdom
- 1524389334
4.9
Excellent
330 reviews
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Excellent experience
Extremely helpful, very patient and gave us options if unsure. I would not hesitate in recommending Bensons. The Staff especially Dan was very knowledgeable and that is what you need when buying one of the most important elements in your home.
3 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We have bought before off Bensons for…
We have bought before off Bensons for beds we are pleased with the quaility staff were friendly
25 October 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your wonderful review! We're thrilled to hear that you are pleased with the quality of our beds and that our staff made your experience enjoyable. We appreciate your continued support and look forward to serving you again in the future!
Reply from Bensons For Beds - Lancaster122
Thanks for your feedback appreciated and glad you had a good experience
Friendly and helpful staff
22 October 2026
Reply from Bensons For Beds - Lancaster122
Thanks for your response appreciated and glad our staff will helpful and friendly
Really nice shop
Really nice shop. Helpful but not pestering staff. Delivery in date as promised by helpful driver and help . Item came clean and well packed with clear helpful instructions to make the product last and be its best .
19 October 2026
Reply from Bensons For Beds - Lancaster122
Thanks for your response appreciated and glad we helped you find what you wanted
Delivery service was second to none.
12 October 2026
Unprompted review
Reply from Bensons For Beds - Lancaster122
thank you for your review appreciated
Knowledgeable staff
9 October 2026
Reply from Bensons For Beds - Lancaster122
Thanks for your repsonse appreciated
Positive experience
Managed to get 4 different discounts saving a fair amount of money. Assistant in the shop was helpful and knowledgeable without pressured selling. Delivery was on time and assembly was quick.
6 October 2026
Reply from Bensons For Beds - Lancaster122
Thanks for the feedback glad we could get you a good deal and everything went smoothly
No more to say only it was a all round…
No more to say only it was a all round brilliant service
6 October 2026
Unprompted review
Reply from Bensons For Beds - Lancaster122
thanks for the reply appreciate the feedback
Mattress is great delivery was great…
Mattress is great delivery was great experience with Benson Beds was great. Can't fault them
2 October 2026
Unprompted review
Reply from Bensons For Beds - Lancaster122
Thank you for your fantastic review! We're thrilled to hear that you loved your mattress and had a great experience with our delivery team. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again!
Tara was brilliant
Tara was brilliant. Helpful and knowledgeable. Lancaster site had plenty of beds to try and we weren’t hassled by staff so could take our time.
I hope the delivery process is as good.
29 September 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your wonderful feedback! We're thrilled to hear that Tara provided you with excellent service and that you enjoyed your experience at our Lancaster site. We strive to make the delivery process just as smooth. We look forward to serving you again!
Excellent from start to finish
Great range in store, very helpful salesperson. Delivery communication excellent, delivery drivers also excellent. Would recommend to others and would definitely buy from Bensons again.
23 September 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your wonderful review! We're thrilled to hear you enjoyed our range and found our team helpful. It's great to know our delivery service met your expectations. We appreciate your recommendation and look forward to serving you again at Bensons!
Lots of choice of styles and colours at…
Lots of choice of styles and colours at different price points. Very helpful and knowledgeable staff. Delivered in good condition on time.
27 September 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your wonderful review! We're thrilled to hear you enjoyed our variety of styles and colors, and that our team could assist you. Timely delivery is important to us, and we're glad everything arrived in great condition. We look forward to serving you again!
Reply from Bensons For Beds - Lancaster122
Thank you for your lovely feed back great to be appreciated
Great Staff
23 September 2026
Reply from Bensons For Beds - Lancaster122
Thank you appreciate the feedback
Excellent service from in store to…
Excellent service from in store to delivery, very professional from all concerned.
21 September 2026
Reply from Bensons For Beds - Lancaster122
Thank you appreciate the feedback
Reply from Bensons For Beds - Lancaster122
Thank you so much for your kind words! We strive to provide excellent customer service and efficient delivery. Your satisfaction means everything to us. 🚚😊
Excellent service from the showroom to…
Excellent service from the showroom to installation, highly recommended.
4 September 2026
Unprompted review
Reply from Bensons For Beds - Lancaster122
Thank you for choosing our business! We are so thrilled to hear about your experience from start to finish. We strive to provide top-notch service and we are grateful for your recommendation. Thank you again!
Fantastic service very helpful staff…
Fantastic service very helpful staff very informative and helpfull
30 August 2026
Reply from Bensons For Beds - Lancaster122
Thank you for your wonderful review! We're thrilled to hear that you found our staff helpful and informative. Providing excellent service is our top priority, and your feedback motivates us to keep up the great work. We look forward to serving you again soon!
Reply from Bensons For Beds - Lancaster122
Thank you for your glowing review! Our team takes pride in providing outstanding customer service and we are thrilled to hear that you had a positive experience with our staff. Our knowledgeable and friendly team is always here to assist you with any needs you may have. See you again soon! #CustomerSatisfaction
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