From contact with the store to going in and choosing a new mattress and delivery everything was exceptional the staff were all very friendly and informative nothing was too much trouble would definite... See more
Location
Switch locationUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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Staff were very friendly, helpful and knowledgeable, they talked us through all the different options and let us try out loads of beds. They were not pushy at all they just left us to keep trying the... See more
Company replied
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... See more
Company replied
First time purchasing from Benson, the staff at the Hull branch were friendly and informative with no hard sell. A pleasant experience.
Company replied
Company details
About Bensons For Beds - Hull678
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom
- 1482219147
4.9
Excellent
584 reviews
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Friendly and efficient sales staff
26 March 2026
Reply from Bensons For Beds - Hull678
Thanks for your feedback Mr Lawtey! We’re glad you found our staff both friendly and efficient,
Megan | Customer Care Specialist🌟
Amazing service at the hull store
Amazing service at the hull store. Very welcoming and professional. I think it was Steve who we spoke to and got a sale fast and effective.
29 March 2026
Reply from Bensons For Beds - Hull678
Thank you for the great feedback Aaron! 😊 We’re delighted to hear you received amazing service at our Hull store and that Steve made the experience welcoming, professional, and efficient. Enjoy your new order,
Megan | Customer Care Specialist🛏️✨
Great service all round
28 March 2026
Reply from Bensons For Beds - Hull678
Thank you! 😊 We’re really pleased to hear you had great service all round.
We hope to welcome you back soon,
Megan | Customer Care Specialist💜
Bed was delivered on time the 2…
Bed was delivered on time the 2 delivery men were polite and efficient..new bed is fabulous
20 March 2026
Reply from Bensons For Beds - Hull678
Thank you! So glad your bed arrived right on time and that our delivery team were polite and efficient. Even better that you’re loving your fabulous new bed!
Sleep well,
Megan at Customer Care💜
Reply from Bensons For Beds - Hull678
Love to hear this amazing review Mr Gill— efficient and good service is what we aim for! 😄 If you need anything else, we are just a message away,
Megan at Customer Care
Reply from Bensons For Beds - Hull678
Mrs A Tyreman,
We appreciate you noting our excellent customer service and no pushy sales. Thank you for your positive feedback!
Team Bensons - Jessica
Reply from Bensons For Beds - Hull678
John,
We are happy to hear that you found our staff knowledgeable and helpful. Thank you for your positive feedback; we appreciate it.
Team Bensons
Excellent service in the shop and…
Excellent service in the shop and delivery people did a marvellous job.
12 March 2026
Reply from Bensons For Beds - Hull678
Thank you so much for your lovely feedback!
I’m delighted to hear that you received excellent service in the shop and that our delivery team did a marvellous job as well. We really appreciate you taking the time to share your experience,
Megan at Customer Care 🌟
Staff and delivery drivers where very…
Staff and delivery drivers where very professional people and great service 👏
6 March 2026
Reply from Bensons For Beds - Hull678
Thank you for your lovely review! We’re delighted to hear both our staff and delivery drivers were professional and provided great service. We really appreciate your feedback,
Megan at Customer Care
Reply from Bensons For Beds - Hull678
Thank you so much for your lovely feedback! We're delighted to hear you received excellent service both in store and during delivery.
Hope to see you again in the future,
Megan at Customer Care!
Great service
Service in store and delivery was really good. Staff were friendly, efficient and respectful of my property. The mattress I ordered was delivered sooner than I expected and I am enjoying sleeping on it.
Would definitely recommend.
3 March 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Lesley,
We appreciate your 5-star review! We're happy to hear that you found our in-store service and delivery to be really good. It's great to know our staff were friendly, efficient, and respectful, and that your mattress arrived early and is providing comfortable sleep. We appreciate your recommendation!
Team Bensons
Excellent customer service
The young lady named Letty met us when we walked into the shop. Very friendly, very knowledgeable about the beds & not in your face hanging around you nonstop. If we needed her to ask questions, she was there in an instant. Two other guys were working that day, also wonderful staff to deal with. We bought everything from 2 beds too pillows mainly down to Letty . 5 minutes before walked out of the same style shop next door because the staff couldn’t be bothered to look up from the computer. Service obviously goes along way!
6 March 2026
Reply from Bensons For Beds - Hull678
Linda,
We're happy to hear about the wonderful service you received. It's great that our team's knowledge and attentiveness made your shopping experience so positive, leading to your purchase. We appreciate your feedback!
Team Bensons
Great service throughout
Great service throughout, from showroom to delivery. Fabulous set of lads, who delivered and assembled our new bed Very pleased indeed ! Would definitely recommend.
6 March 2026
Reply from Bensons For Beds - Hull678
Mr/Mrs Jenkinson,
We appreciate your fantastic feedback! We're so glad to hear that you had a great experience from start to finish and that our delivery team were so helpful. We value your recommendation!
Team Bensons
A well made product
A well made product, delivered with care and on time. Delighted!
4 March 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Thank you for your lovely review! I’m so pleased to hear you’re delighted with your well‑made product and that delivery was careful and on time. We really appreciate you sharing your experience.
— Megan at Customer Care
Reply from Bensons For Beds - Hull678
Debbie Hughes,
We appreciate your kind words! We're so glad our team was helpful and made everything easy for you. Thanks for sharing your experience.
Team Bensons
Thank you Stew and Lee two great guys
Thank you Stew and Lee two great guys, due to where i live they had to carry the bed and mattress down to my house and still had a smile on their face, keep smiling :)
23 February 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Thank you for your lovely feedback! We’re so pleased to hear that Stew and Lee took such great care during your delivery — even carrying the bed and mattress down to your house with a smile. We’ll be sure to pass on your kind words. Keep smiling indeed!
Megan at Customer Care
Great shopping experience.
From our first visit to the showroom to final delivery of the product, the team across the company were professional, friendly, knowledgeable and helpful.
We couldn’t have asked for more!
3 January 2026
Unprompted review
Reply from Bensons For Beds - Hull678
S Walker,
We appreciate you sharing your experience! It's wonderful to hear that our team was professional, friendly, knowledgeable and helpful from start to finish. We're so glad you were satisfied!
Team Bensons
Reply from Bensons For Beds - Hull678
Tony Robinson,
We appreciate you letting us know that our staff was helpful and knowledgeable! We're so glad you had a positive experience with us.
Team Bensons
The mattress was delivered exactly as…
The mattress was delivered exactly as expected, the delivery men were very friendly and efficient.The salesman was very helpful and knew his product.
27 February 2026
Reply from Bensons For Beds - Hull678
Wendy Gibson,
We appreciate your fantastic review! We're happy to hear the mattress delivery met your expectations and that our team was helpful and efficient. Thanks for your feedback.
Team Bensons
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