We’ve had our new mattress a few weeks now and the whole process was a positive experience from choosing to delivery and aftercare advice. Mark in Huddersfield branch was invaluable. He told us wh... See more
Company replied
Location
Switch locationUnit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
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I explored almost all the different ranges available and explained that I needed a bed delivered within just two days, which seemed almost impossible! However, the team were so gracious and h... See more
Company replied
We wanted a single bed that would last from childhood to adulthood like our other bed. Unfortunately there weren't many within our price range bearing in mind the mattresses are priced separ... See more
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From start to finish and every member of staff where friendly and helpful. Had some amazing laugh with too. Sales team at Huddersfield brilliant Ryan was fab and really helped with the important advic... See more
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Company details
About Bensons For Beds - Huddersfield670
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, United Kingdom
- 1484549023
4.7
Excellent
411 reviews
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Very friendly and helpful staff, especially Nigel.
Very friendly and helpful staff who were knowledgeable about their products. The sales assistant explained in detail about delivery and communication.
7 November 2025
Reply from Bensons For Beds - Huddersfield670
We’re thrilled to hear our team provided such friendly and knowledgeable service. Clear explanations about delivery and communication are so important, and we’re glad this helped make your purchase smooth and stress-free!
Thank you for your positive review Deborah – Lauryn at Customer Care 💜
Chest of drawers
Arrived at the promised time and completed fitting the handles to the drawers quickly
1 November 2025
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that the handles were fitted to the drawers quickly and that we arrived on time. Thank you for your positive feedback,
Megan
Customer Care Team
Excellent company
Everyone associated with this company has been great resolving our faulty mattress issue.
They are a brilliant company who sell quality items.
Was so impressed with the store and the lovely helpful staff
30 October 2025
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that everyone was helpful in resolving your mattress issue. We appreciate you sharing your positive experience with our quality items and helpful staff.
Looking forward to welcoming you back again soon,
Megan
Customer Care Team
Andre at Huddersfield
Hi. We purchased a bed for my elderly mother. Andre at the Huddersfield store was excellent. He is truly a great asset to your company. We wouldn’t have made the purchase without his advice. He went the extra mile by giving my elderly parents that extra care, patience and attention. I would highly recommend going to see Andre at bensons for beds, Huddersfield. Well done Andre.
22 October 2025
Unprompted review
Reply from Bensons For Beds - Huddersfield670
We're happy to hear about the excellent service your mother received at the Huddersfield store. It's great to know that our team member was so helpful and patient. We appreciate your recommendation!
Thank you for your review – Lauryn at Customer Care 💜
Friendly and courteous service delivery
The staff members are exceptionally warm and welcoming, creating a friendly atmosphere for all visitors. They possess extensive knowledge about the wide range of products available, ensuring that they can provide expert advice and recommendations. The store offers an impressive selection of goods tailored to meet the diverse needs of their clients, from everyday essentials to unique specialty items, ensuring that everyone can find exactly what they are looking for.
17 October 2025
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that you found our staff warm and welcoming, creating a friendly atmosphere. It's great to know that their extensive knowledge and our impressive selection met your needs. Thank you for your positive feedback,
Megan at Customer Care
Good selection available and…
Good selection available and knowledgeable and helpful staff.
19 October 2025
Reply from Bensons For Beds - Huddersfield670
We're happy you found a good selection and helpful staff! Our team is glad to be knowledgeable and assist our customers.
See you soon—we’ll have the kettle on!
Megan at Customer Care
online assistance very helpful in…
online assistance very helpful in selecting a mattress
8 October 2025
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that our online assistance was helpful in selecting a mattress. Thank you for your review – Lauryn at Customer Care 💜
Great Service!
Bernie was great! She tested us out on their sleep pro technology to see which support is best for us and then tried us on a few different mattresses to ensure it met our needs.
8 October 2025
Reply from Bensons For Beds - Huddersfield670
We're glad you enjoyed your experience! It's wonderful to hear that the sleep pro technology helped find the perfect mattress to meet your needs. Thank you for your positive feedback, Megan at Customer Care
Online order
So far, i have only ordered my bed online. However, the process was straightforward.
3 October 2025
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that your online bed order was straightforward. Thank you for sharing your positive experience with us; we appreciate it.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Huddersfield670
Thank you for your positive feedback! We're glad everything went smoothly and appreciate your recommendation.
Take care,
Megan at Customer Care
Professional people from sales to delivery. Your store sales experience made the…
Your store sales experience made the choice easy. Your sales rep Nigel was extremely helpful with no pressure. Delivery was well organised and the guys were very professional.
19 September 2025
Reply from Bensons For Beds - Huddersfield670
Thank you for your wonderful feedback! We're glad Nigel provided helpful, pressure-free service and that delivery was professional and well-organised.
Take care,
Megan at Customer Care
I was most impressed with the service…
I was most impressed with the service received by Bernie who gave me all the information I needed to make the right choice of bed.
1 October 2025
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that you received excellent service and all the information needed to choose the right bed. We appreciate your positive feedback.
Thank you,
Lauryn at Customer Care
Well worth the trip down to Benson for Beds
I original went to Benson for a Simba mattress. But they didn't offer the support for my back and knee that I was looking for. Lyba, the sleep expert recommended Sealy Posturepedic Mattress, a medium one, as firm one might be to much of a change from the soft mattress I'm using at the moment. I was very impressed with her expertise for what I was like looking for. And it was the right choice to go down to the showroom to test out the mattresses for myself. And the recycling is an added bonus well worth taking out. I would definitely recommend Benson for Beds to family and friends.
28 September 2025
Reply from Bensons For Beds - Huddersfield670
We're happy to hear that you found the perfect mattress with our sleep expert's help! It's great you were able to test the mattresses in our showroom. We appreciate your recommendation to family and friends, and we're glad you valued the recycling option.
Thank you,
Lauryn at Customer Care
I decided to buy a new mattress at…
I decided to buy a new mattress at Benson as they offered a better deals and the sales assistant Lyba explained what would suit my needs best as I have recently had knee surgery and needed a mattress that offers better support. I was very happy with her detailed knowledge of what would best suit me. I had originally gone in to buy a Simba mattress, but they didn't offer much support. Lyba the sales assistant suggested the Sealy range. I chose Benson also because they also do a recycling of your old mattress. And if after 49 night the mattress isn't suitable, I can change it to firmer mattress. Also I discussed it with my sister and she said I needed to go in store to test out mattresses. And she was so right.
28 September 2025
Unprompted review
Reply from Bensons For Beds - Huddersfield670
Thank you for sharing your experience!
We’re so pleased Lyba was able to help you find the right mattress to support your needs, especially after your knee surgery. It’s great to hear you found our in-store service and mattress options helpful, as well as our recycling and trial policies. We truly appreciate your trust in us and hope you’re enjoying your new mattress!
Sleep well,
Megan at Customer Care
Delivery promised for 7:30
Delivery promised for 7:30 - 9:30 am, did not arrive anytime during the day. 85 year old parents sleeping on the settee tonight with no help from Bensons.
25 September 2025
Unprompted review
Reply from Bensons For Beds - Huddersfield670
We're very sorry the delivery didn't arrive as promised, leaving your parents without a bed. We are taking steps to investigate what happened and would like the opportunity to put this right for you. Please reach out to us with your order details: https://www.bensonsforbeds.co.uk/contact-us/
Thank you,
Lauryn at Customer Care
Good shopping experience.
Mark was really helpful. He was knowledgeable about the products. There was no pressure to buy .
17 September 2025
Reply from Bensons For Beds - Huddersfield670
We appreciate your positive feedback! We're happy to hear that you found our team helpful and knowledgeable, and that you felt no pressure during your visit.
Thank you,
Lauryn at Customer Care.
Great store service
Ordered in store as had some questions. Salesman in store great really great adice
9 September 2025
Reply from Bensons For Beds - Huddersfield670
"Thank you for choosing to shop in store and for your kind review! We strive to provide top-notch customer service and knowledgeable sales staff. We look forward to serving you again in the future!" #HappyCustomers #ExcellentService 🙌
All was good except I received a…
All was good except I received a damaged part to the bed and guys sorted over the phone there and then. Just hoping they will get in touch now to resolve and refit. Hence minus 1 star.
2 September 2025
Unprompted review
Reply from Bensons For Beds - Huddersfield670
We appreciate your feedback and are sorry a part of the bed arrived damaged. We're glad our team addressed this during the call. We'll follow up to resolve the issue and refit the part.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Huddersfield670
We appreciate you sharing your experience! We are so happy to hear that you found our service brilliant, friendly, and knowledgeable.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Huddersfield670
Thanks a lot for your kind words and for sharing your 5-star review. Take care, Megan at Customer Care
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