Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget... See more
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Location
Switch locationUnit 3 Bexhill Road, St Leonards On Sea, TN38 0YX Hastings, Sussex, GB
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We had been putting off buying new bed. The choice of beds now available since we bought our old bed is mind boggling. We decided to keep it local and visit the Hastings store. We were fortunate en... See more
Company replied
A bright and modern showroom. Excellent staff who greet customers and then leave to walk around the showroom themselves and when called over to assist, they are helpful and knowledgeable.
Company replied
Very good experience. Dane was patient. Took his time offering suggestions and good at listening to my requests. Would recommend Bensons. Good customer service.
Company details
About Bensons For Beds - Hastings392
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, United Kingdom
- 1424420138
4.9
Excellent
332 reviews
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Very good experience
Very good experience. Dane was patient. Took his time offering suggestions and good at listening to my requests. Would recommend Bensons. Good customer service.
31 October 2026
Helpful
Helpful, friendly staff,all options considered and the opportunity to have my old mattress (at cost) to be disposed of.
20 October 2026
May use AI-assist with repliesRead more
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A bright and modern showroom
A bright and modern showroom.
Excellent staff who greet customers and then leave to walk around the showroom themselves and when called over to assist, they are helpful and knowledgeable.
23 October 2026
Reply from Bensons For Beds - Hastings392
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our bright, modern showroom and appreciated our team's approach of giving you space to browse before providing helpful, knowledgeable assistance. We look forward to welcoming you back soon!
Team Bensons
Reply from Bensons For Beds - Hastings392
Thanks Xx for leaving a great review, so glad you are happy with your new purchase.
Reply from Bensons For Beds - Hastings392
Hi Barry. Thanks for taking the time to let us know about your new purchase, we are so glad you are happy.
NO sleepless nights with Benson
Very good service from the team at the showroom in assisting us select a product based on our requirements. Excellent communication service between the ordering process and delivery. It was easy to amend delivery details. Efficient and speedy delivery team who were polite and considerate of the property. A great all round experience. Thank you
8 October 2026
Reply from Bensons For Beds - Hastings392
Hi Chris, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase. We do hope we can be of assistance in the future. Take care!
Excellent Customer Service in Store
We had been putting off buying new bed. The choice of beds now available since we bought our old bed is mind boggling. We decided to keep it local and visit the Hastings store. We were fortunate enough to have been served by Dayne, who was knowledgeable, honest and professional. He took time to listen to our preferences and suggest options available. We left the store having chosen our new bed, but wanted time to ‘sleep’ on it. Dayne e mailed me our quote and I said we would be back in a few days to order it. We ended up ordering our new bed online as there was a flash sale on. I would have no hesitation recommending the Hastings store to family and friends.
4 October 2026
Reply from Bensons For Beds - Hastings392
Thank you Suzanne Toy for such good feedback, we are happy we could help. If we can help in the future please let us know. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Reply from Bensons For Beds - Hastings392
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our sales and service, and that your delivery was on time. Your satisfaction is our top priority, and we look forward to serving you again soon!
Sales person was very helpful with out…
Sales person was very helpful with out being pushy. Always make a difference, pushy sales people an I walk. Delivery still to come so we will see.
1 October 2026
Reply from Bensons For Beds - Hastings392
Thank you for your kind words! We're thrilled to hear that our salesperson made a positive impression without being pushy. We appreciate your feedback and look forward to delivering your order soon. If you have any questions in the meantime, feel free to reach out!
We were in the shop for over an hour
We were in the shop for over an hour. Staff very friendly and couldn't do enough for us. Coffee was supplied and the manager was very good at explaining the mattresses and best ones for both myself and my daughter. I also have to say these weren't the dearest in the shop. All the staff were amazing. I would have given 10 starts if I could.
22 September 2026
Reply from Bensons For Beds - Hastings392
Thank you for your wonderful review! We're so pleased to hear that you had such a positive experience in our shop, and that our team provided friendly and helpful service. It's great that our manager could explain the mattresses so well, and that you found the perfect ones for you and your daughter. We truly appreciate your kind words!
Team Bensons
Very helpful staff who provided all the…
Very helpful staff who provided all the information I needed and helped me choose the right base and mattress. Delivery was exactly as planned, and the assembly was quick and efficient. Great service from start to finish.
18 September 2026
Reply from Bensons For Beds - Hastings392
Miss Tamas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bensons for Beds - Hastings. Have a great sleep!
Excellent service all round from Benson…
Excellent service all round from Benson for Beds. From the initial ordering procedure to the delivery. Kept advised of the progress of my order at all stages. Delivery staff prompt and on time and placed my order where I wanted it. All in all a very good experience.
15 September 2026
Unprompted review
Reply from Bensons For Beds - Hastings392
Thank you so much Vicki for letting us know about your great experience, we love hearing good news. Enjoy your new purchase! Team Hastings
Very good service and the delivery team…
Very good service and the delivery team was outstanding and very helpful
14 September 2026
Reply from Bensons For Beds - Hastings392
Thank you for your kind words! We are so happy to hear that our delivery team provided outstanding and helpful service. We strive to provide the best experience for our customers and appreciate your feedback!
Helpful sales man
Helpful sales man. A good range of beds to choose from. My only complaint would be the bed I wanted and paid for has a delivery time of 12 to 14 weeks. I am prepared to wait as this bed is my favourite choice however, a quicker delivery would have been so much better for my family.
4 September 2026
Reply from Bensons For Beds - Hastings392
Thank you for your review Dee. We are pleased that you found our store to have plenty of choice and we appreciate your patience in waiting for your order as this is usually not the case. We are sorry we could not accommodate a quicker delivery for you this time. Enjoy your new bed when it arrives, all the best, Team Hastings.
Cleanliness of store not hassled
Cleanliness of store not hassled, and good information on various options.
29 August 2026
Reply from Bensons For Beds - Hastings392
Hello Love bexhillr,
Thank you for your lovely review! 😊 We're delighted to hear you enjoyed a relaxed, no-pressure shopping experience and found our store clean and welcoming. It's great to know our team provided helpful information on the different options available, helping you make the right choice. We appreciate your feedback and hope you enjoy your new purchase,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Hastings392
Hi Angela, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Until the next time we meet, take care! Team Hastings.
Easy choice of mattress
Came to the St Leonards store and chose a mattress & pillows. Fay was professional & helpful with helping sort things out. We were notified every step of the way, delivery on time. Even used my Blue Light card for a discount! Absolutely fabulous!
Thank you
23 August 2026
Reply from Bensons For Beds - Hastings392
Thank you so much Lilaclady40 for letting us know about your great experience, we love hearing good news. Enjoy your new bed and a great nights sleep! All the best, Bensons for Beds, Hastings 💜
The mattress is comfortable and the…
The mattress is comfortable and the firmness is very good. Thank you. And the shipping was also very good and they delivered on time.
17 August 2026
Reply from Bensons For Beds - Hastings392
We're so pleased to hear that you find your new mattress comfortable and that the firmness is just right for you! It's also wonderful to know that our shipping was efficient and on time.
Team Bensons
Very pleasant and helpful salesman
Very pleasant and helpful salesman. Gave excellent advice
15 August 2026
Reply from Bensons For Beds - Hastings392
Mr Cutting, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. Sweet dreams! Bensons for Beds, Hastings 💜
Professional
Professional, Informative and Efficient service all round.
16 August 2026
Unprompted review
Reply from Bensons For Beds - Hastings392
Thank you so much Kevin for letting us know about your experience, we love hearing good news. If we can be any help in the future let us know. All the best, Bensons for Beds, Hastings!
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