Lovely staff in store. Lesley super helpful and knowledgeable, also the store manager! Was looking for a particular type of bed and she was able to advise on and supply the perfect one.
Company replied
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Lovely staff in store. Lesley super helpful and knowledgeable, also the store manager! Was looking for a particular type of bed and she was able to advise on and supply the perfect one.
Company replied
They gave helpful advice around mattress selection and seemed knowledgeable. There is a delivery fee of £49 which they advertise as optional but even if you were to pick up the mattress yourself,... See more
Company replied
In August, we spent ages in this shop chosing beds for my 92 and 88yr old parents. The sales assistant was super helpful and not pushy. Beds delivered a few weeks later, as planned. Unfort... See more
Company replied
Amy was a great help in choosing my bed, she was knowledgeable and very patient spent time in getting everything just right, cheerful pleasant person showing me various choices so am looking forward t... See more
Company replied
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Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, United Kingdom
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Paul was very helpful in terms of finding the right bed at the right price
Sales was very good explained everything about the product and discounts very helpful
Very impressed by the knowledge and helpfulness of the staff at Drumchapel Retail Park. Quaisar and Fraser were outstanding and the reasons for us buying from Bensons.
Knowledgeable and friendly sales people
Kevin was the assistant and he fully explained and demonstrated,answered all questions and provided excellent customer service
Very helpful when looking for a sealy mattress with topper
Clear and professional advice on a variety of options from a highly knowledgeable and experienced salesperson.
We were given all the info we needed about a range of products we were interested in buying which helped in making our choices and completing our order.
Advice from sales rep. Providing great information and options to make an informed decision
Visited Bensons which was 3rd bed shop of the day. Got a good offer on an ex display bed, called following day and purchased, plus collected few days later. Decent salesman and good overall experience.
Extremely helpful staff in Great Western Road and Paisley shop.
Ended up booking online because I was given an extra 5% discount code that could not be applied in store.
Shame, because I prefer dealing in person rather online, especially when spending a lot of money.
Qaisar was extremely helpful. He could not do enough for us. I just hope that the delivery of the goods goes the same way.
Assistant was very helpful and patient whilst I made my choices. Great selection of all types of beds
Salesman was very helpful, he made the whole process great.
The bed and mattress I chose are excellent!
However, the delivery arrangements were somewhat very awkward. Bensons delivered my purchases to their carrier but sent me e-mails to say I was number 6 on the delivery list. As I was away on holiday, I had to contact a neighbour to let the delivery take place into my house. It was only later in the day that I received an email advising delivery had been made however it wasn't to me but to their carrier... Why on earth was I emailed in to this causing a lot of distress in getting someone available to take delivery? I was told on buying the bed I would be contacted by the carrier in advance and they knew I would be away until after 16/11/23? Bensons in future, don't send e-mails to the customer when it's being delivered to a carrier!
Kevin was the assistant who looked after us. He was very helpful and knowledgeable. We were very happy with his care he took during our purchase.
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