My partner and I had an excellent time in the Falkirk Bensons for Beds all thanks to the knowledgeable and charming salesman Neil. He guided us through all of the options for both beds and mattress’s... See more
Company replied
Location
Switch locationUnit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB
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I had already bought bedroom furniture from your branch in Falkirki as I am.moving up to Stirling, I called at your premises to discuss a new bed headboard and mattress,Lisa was so obliging and the a... See more
Company replied
Great service and advice. Excellent range of products. Sales people took time to discuss my requirements and were not at all pushy. Felt confident buying good quality mattresses fit for my needs at gr... See more
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Me and my partner came into the Falkirk showroom on Sunday with the intention of just looking at new beds. Steven approached us and asked what we were looking for and after explaining everything he he... See more
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Company details
About Bensons For Beds - Falkirk690
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, United Kingdom
- 1324626500
4.9
Excellent
422 reviews
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Benson for beds where great from start…
Benson for beds where great from start to finish. They helped me to pick the right bed for me. That helped me a lot
2 July 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
Thank you for your kind words about your experience with Benson for Beds! We're thrilled to hear that we were able to assist you in finding the perfect bed. We believe everyone deserves a good night's sleep and we're glad to have helped you achieve this, Megan at Customer Care
Steven the chap who served us was very…
Steven the chap who served us was very nice polite and helpful. He wasn’t pushy 👌
18 June 2025
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you found our service to be helpful and polite. We appreciate you mentioning the great service you received. Take care, Megan at Customer Care
Excellent company
Great company to deal with;Steven snd Jamie couldn't have been more helpful with their pleasant, non- pushy attitude .This is the second time I have used this store and wouldn't hesitate to buses it again in the future.
12 June 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you had a positive experience with our team Ian. We appreciate your kind words regarding our helpful and non-pushy approach. Thank you for your continued business and we look forward to assisting you again in the future, Megan at Customer Care
Reply from Bensons For Beds - Falkirk690
We're happy our knowledgeable and friendly staff provided a great experience! Thank you for your positive feedback; we appreciate it! Sleep well, Megan at Customer Care
Large selection of beds and mattresses
Large selection of beds and mattresses. Sales team very helpful and professional
2 June 2025
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you found a great selection and helpful team members. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer care
Reply from Bensons For Beds - Falkirk690
We appreciate your feedback and are glad our help met your needs. Thank you for sharing your experience with us. Take care, Megan at Customer Care
Satisfied Customer
On entering the shop we were made aware of the sale on that day and asked what we were looking for. We were given time to look around the shop and then presented with a few options to look at with all the price points for the different options. Our salesman was knowledgeable and got us a great price for our bed and gave us a clear breakdown of the price. Would recommend Bensons for Beds.
29 May 2025
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you enjoyed your experience in our shop. We appreciate that our team's knowledge and pricing met your needs, and we thank you for recommending us. Take care, Megan at Customer care
great service and great beds
24 May 2025
Reply from Bensons For Beds - Falkirk690
We're glad you enjoyed your experience with our service and beds. Thank you for your positive feedback; we appreciate it greatly! Take care, Megan at Customer care
Great experience in this store
Great experience in this store. From when we walked in, Paul greeted us in a friendly manner. Asked us what we were looking for and gave us the best options based on what we were looking for. He was very approachable if we needed anything, he came back to check on how we were getting on and his product knowledge was second to none.
17 May 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
Thank you for the wonderful review! Our team strives to provide exceptional customer service and we're thrilled to hear that Paul went above and beyond to assist you. We appreciate your business and hope to see you again soon! 🙌
Reply from Bensons For Beds - Falkirk690
Thank you for the fantastic feedback Mrs Smith! Our team strives for professionalism, organisation, and prompt communication. We appreciate your business and hope to see you back with us again soon!
Sleep well,
Team Bensons💜
Listened to what we were looking for
Listened to what we were looking for. Gave us his expert opinion and helped us make our decision
2 May 2025
Reply from Bensons For Beds - Falkirk690
Thank you for your positive review! We take great pride in providing expert advice and a personalised experience for our customers. So glad we could help you make the perfect decision.
Sleep well,
Team Bensons💜
Great product knowledge
Great product knowledge, no pressure to buy, and talked through everything with our purchase.
2 May 2025
Reply from Bensons For Beds - Falkirk690
Thank you for the positive feedback! We're glad to hear that our product knowledge and non-pushy approach made for a great purchasing experience. We always strive to provide exceptional service to our customers. Thank you for choosing us!
Sleep well, Team Bensons💜
Great Customer Service
The assistant who served us was excellent, very knowledgeable and helpful without being pushy. We will definitely return to the store
19 April 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
Thank you for your kind words! We are thrilled to hear that our assistant provided excellent service and was knowledgeable without being pushy. We can't wait to welcome you back to our store!
Sleep well, Team Bensons💜
Lovely colleagues that were very…
Lovely colleagues that were very helpful and not too pushy to encourage sales. Quick and easy
21 April 2025
Reply from Bensons For Beds - Falkirk690
We are thrilled to hear that our colleagues were able to provide such a positive and helpful experience for you! Thank you for choosing us, and we hope to see you again soon!
Sleep well, Team Bensons💜
We've shopped with Bensons before
We've shopped with Bensons before. Service as always very good
22 April 2025
Reply from Bensons For Beds - Falkirk690
Thank you for choosing Bensons again for your shopping needs! We are thrilled to hear that our service has consistently met your expectations. We appreciate your loyalty and can't wait to see you again soon! Sleep well, Team Bensons💜
Knowledgeable, no sales pitch & a great deal!
Paul was friendly with no sales pitch & gave us plenty of time/space to browse once he had pointed me in the right direction (ensured I was aware of similar mattress types / spec & tech to what I was looking for at lower end of the price range)
Knowledgeable & got me a fantastic deal too! Wouldn’t hesitate to recommend! (& after poor experience at rival retailer beginning with D, their lack of transparency around delivery/installation costs (signs stating free delivery all over the store) is what made me walk from there - especially when spending £2.5-£3k on a bed!) I’m glad I did, it saved me £700 for the same mattress!
13 April 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
Thank you for choosing our store, we're thrilled to hear about your positive experience! Our team takes pride in providing excellent customer service and ensuring our customers get the best deal possible. We appreciate your support and look forward to serving you again in the future! #customerfirst #savemoney #happycustomers
Reply from Bensons For Beds - Falkirk690
Thank you so much for your review! We are thrilled to hear that our staff provided courteous, patient, and knowledgeable service without being pushy. We always strive to make our customers feel comfortable and well-informed. Your feedback means a lot to us!
Bed and company great choice…
Everything from start to finish for the bed etc., and kept in touch very regularly. All Staff excellent.
31 March 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you had a positive experience with our staff and the bed process. Thank you for your kind words and for taking the time to leave us feedback. Take care, Megan at Customer Care
Good customer service
The customer service was really good and very quick and easy. We were made to feel welcome. Had no problems answering our questions and made it very convenient for us. Would definitely recommend to others.
26 March 2025
Unprompted review
Reply from Bensons For Beds - Falkirk690
We're happy to hear that you found our customer service to be quick, easy, and welcoming. We appreciate that our team was able to answer your questions and make the process convenient for you. Thank you for your recommendation, Megan at Customer Care
Impressive service
We had no clue what to buy and Neil was super helpful and knowledgeable without being salesy.
Delighted with the mattress and product, looking forward to it being delivered!
25 March 2025
Reply from Bensons For Beds - Falkirk690
We're so happy to hear that you found our team member helpful and informative! We're delighted you're pleased with your mattress and we hope you enjoy it once it's delivered. Take care, Megan at Customer Care
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