Our salesman, Jamie was knowledgeable, friendly & patient. The showroom was very well laid out and even though we weren't spending a fortune he was happy to spend time helping us. He arranged a small... See more
Company replied
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
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Our salesman, Jamie was knowledgeable, friendly & patient. The showroom was very well laid out and even though we weren't spending a fortune he was happy to spend time helping us. He arranged a small... See more
Company replied
The gentleman showed us some different mattresses different price range. Was informative but not pushy. We talked about the best one for us and explained this was the first shop we had visited. He pri... See more
The delivery drivers couldn't have been more helpful when delivering my new mattress and taking the old one away. They were friendly and professional, removing their shoes when entering my home. Th... See more
I popped into the Eastbourne store to look at beds, vaguely knowing what I might want. Liam showed me the options without being pushy, just knowledgeable and interested in his job. The staff were fun... See more
Company replied
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Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, United Kingdom
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We were able to test every (and I mean EVERY) bed with no hassle from sales personnel.
One of the staff introduced themselves and said they were happy to answer any questions we may have, but we weren't followed around, or continually asked how we were getting on.
When we did have a question it was answered without a sales pitch as to why we should buy the more expensive of our short listed mattresses.
We left the shop after about an hour for a cuppa to mull over our pros and cons for each mattress we had narrowed our choice down to, and when we went back (which showed our intent to buy) we were still left to make our own choice.
When we made our decision the sales person went through everything thoroughly.
We're now looking forward to the arrival of our new Tempur mattress ( with free pillows!)
The salesman was very helpful explaining the difference of each mattress
Saw Nick at Eastbourne Store
Great guy good advice
Made a. Purchase just need a good night's sleep now
Ade was great. he gave us enough time to look around and was helpful when we needed advice.
Excellent service from a very polite and knowledgeable member of staff.
Friendly, helpful and knowledgeable staff. Nothing is to much trouble.
Viewing in store was easy, no pressure, but very helpful assistance when required.
The very helpful assistant directed us to the product we ended up purchasing after trying 2 others .
Fault free purchase to be honest
Nick the sales guy was patient and very professional. A very nice shopping experience. Great prices
Easy onkine ordering process. Local store to go and try need if needed - which we did after ordering and changed our minds..... Easy to cancel and change order, very helpful lady assisted on the phone. Delivery was on time and professional friendly guys. Couldn't be happier with them or the bed good price too.
It was so easy to shop online
Choosing the right bed it was so simple as well
The staff were really helpful and polite, did not feel rushed to complete the sale, great experience
Good layout of bedroom furniture - helpful and attentive staff
I was able to wander around a vast number of beds and mattresses on display at my leisure - with a sales advisor, at a comfortable distance, to answer any questions I might have. This led to my feeling that I had spent sufficient time in making a considered choice of a suitable bed base and mattress. A far better experience than making a "blind" online purchase.
Very pleasant and helpful staff. Excellent display of beds. No sales pressure, and time allowed to make ones choice.
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