I popped into the Eastbourne store to look at beds, vaguely knowing what I might want. Liam showed me the options without being pushy, just knowledgeable and interested in his job. The staff were fun... See more
Company replied
Location
Switch locationUnit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
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See what reviewers are saying
I visited this store with no idea how to choose a bed base, mattress and headboard. Martin was patient in asking me what I wanted and pointing me in the right direction. I came away with a quote... See more
Company replied
I was welcomed with incredible kindness and care at Bensons for Beds 😊💛. They helped me choose exactly what I needed, and I never felt rushed or pressured at any moment. My new bed, the iGel matt... See more
Company replied
I needed a new mattress and after reviewing a number of options I decided to try out Bensons. The sales representative (Adam) was very helpful and knowledgeable making the process of finding what... See more
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Company details
About Bensons For Beds - Eastbourne390
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, United Kingdom
- 1323479592
4.9
Excellent
312 reviews
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Reply from Bensons For Beds - Eastbourne390
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Helpful staff
As I entered the store Michael was there to help me with my enquiries. He was really helpful and very pleasant
4 September 2023
Reply from Bensons For Beds - Eastbourne390
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Great serviceThe gentleman that served us was…
The gentleman that served us was polite, knowledgeable, and oh so patient.
Did not push us, just gave us space to come to our own decision and answered all our questions. Best experience buying something like this for a long time.
3 September 2023
Reply from Bensons For Beds - Eastbourne390
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Bensons Eastbourne
Pleasant, knowledgeable, inviting staff who explain mattress types clearly and without putting pressure on the customer. Allowed customer to experiment with various types of mattress themselves and not stand over them but close at hand to answer any questions.
31 August 2023
Reply from Bensons For Beds - Eastbourne390
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Reply from Bensons For Beds - Eastbourne390
Super stuff, Adrian. Thank you for your review - Team Bensons
Reply from Bensons For Beds - Eastbourne390
Thank you for your kind words Murray! This is exactly what we expect! - Team Bensons
Leah was extremely helpful and answered…
Leah was extremely helpful and answered all of our questions
25 August 2023
Reply from Bensons For Beds - Eastbourne390
Thank you so much for your great review! -Team Bensons
Excellent service in store
26 August 2023
Reply from Bensons For Beds - Eastbourne390
We really appreciate the time taken to leave this feedback for us. -Team Bensons
The most amazing staff at Eastbourne…
The most amazing staff at Eastbourne branch everyone of them helpful and caring and very patient Thankyou all so much !!!
23 August 2023
Reply from Bensons For Beds - Eastbourne390
We really appreciate the time taken to leave this feedback for us. -Team Bensons
The assistant manager went out of his…
The assistant manager went out of his way to help was very good. Thank you
21 August 2023
Reply from Bensons For Beds - Eastbourne390
This is a great review! We really appreciate the time taken to provide us with this feedback. - Team Bensons
Ade made us feel very welcome and…
Ade made us feel very welcome and supported us well during the purchase of our bed, bedsid tables and wardrobe.
23 August 2023
Reply from Bensons For Beds - Eastbourne390
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Ade can be made aware of what a great job they are doing. - Team Bensons
Very helpful
12 August 2023
Reply from Bensons For Beds - Eastbourne390
Hello Katie
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Bensons Beds in Eastbourne.
The signage above the unit is split between "Harveys" and"Benson Beds, and is a little confusing at first, perhaps a good idea would be to remove the "Harveys" sign and replace it with a full size "Benson Beds"sign, that aside,we met Justin, and he helped us choose a bed that suited our requirements, all in all, a good experience.
11 August 2023
Reply from Bensons For Beds - Eastbourne390
Hello Mr Ward, thank you for taking the time to provide us with this feedback. Please rest assured that all comments are taken into account and reviewed internally. We are happy to hear that you provided a great service within the store. - Team Bensons
Friendly
Friendly, knowledgeable, and helpful salesman made our bed buying experience enjoyable.
9 August 2023
Reply from Bensons For Beds - Eastbourne390
Hello Mike,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Mike in the Eastbourne showroom was…
Mike in the Eastbourne showroom was really helpful and understanding of how difficult it is for elderly with mobility issues to buy a mattress.
Thanks for your patience.
9 August 2023
Reply from Bensons For Beds - Eastbourne390
Hello Mr Pain,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Mike can be given the credit he deserves. - Team Bensons
The young lady in your Eastbourne store…good experience
The young lady in your Eastbourne store was so helpful as were the other staff.
4 August 2023
Reply from Bensons For Beds - Eastbourne390
Hello Frederica
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Staff were polite and very helpful
7 August 2023
Reply from Bensons For Beds - Eastbourne390
Hello
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Very patient and helpful staff
1 August 2023
Reply from Bensons For Beds - Eastbourne390
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Reply from Bensons For Beds - Eastbourne390
Hello Anthony.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent Service
We went to the shop at Sovereign Harbour Retail Village, Eastbourne.
From the moment we entered the store, we were greeted with a very welcoming atmosphere.
We were in the market for a super king size bed and mattress, and Nick went above and beyond to assist us throughout the entire process.
Nick was extremely helpful and he helped us place our order with ease. His knowledge and expertise were evident.
We are grateful for Nick's excellent customer service and would like to commend him for his outstanding work.
30 July 2023
Reply from Bensons For Beds - Eastbourne390
Hello Mrs Chan,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Nick can be given the credit he deserves. - Team Bensons
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