Bensons For Beds - Dumfries686 Reviews 

Great experience buying my new bed the lady serving us was very professional ,helped us get the best deal on the bed we picked and also had a good laugh at the same time which made picking our new bed even easier . Thank you Kirsti from the Dumfries store 👍

Friendly, helpful and knowledgeable sales staff

Very efficient service

Knowledgable, helpful and friendly staff. Asked pertinent questions to gain type of mattress required and gave an overview of each one we were interested in. Took their time explaining each mattress. Didn’t feel pressured or rushed.
Would recommend

Friendly helpful and informative staff who took the time to make sure we got the best bed for us. The sleep pro technology was also very helpful.

Customer service was excellent, the staff member was patient and explained all I needed to know about my purchase.

I felt listened too and not pressured by salesperson. He took time to explain and show me various options. No problems at all with your dumfries shop staff. But the subsequent email you sent co firming my order along with pictures showed bed with drawer option when my purchase invoice clearly says ottoman option. Phoned store who confirmed correct option was on the order. Fingers crossed the right bed arrives.
What I would add from the outside it didn't look as if store was open. Inside lovely and bright. Maybe planter on wheels could be wheeled in and out on daily basis or large cut out something

The were helpful and friendly the helped us with picking a good mattress and bedframe

Absolutely brilliant from start to finish including delivery - purchased over the phone at Dumfries store and couldn’t give any higher praise

Nothing beats in person shopping when buying a bed or sofa bed. I was greeted by a friendly sales assistant who was very patient and helpful with my queries.
All in all, a really good experience.

We were looking for a mattress - there was a great choice and the young lady was very helpful and knowledgeable, also they were able to deliver in a weeks time - great service!

I went in to look at a bed for my son in the Dumfries store. Kevan was extremely knowledgeable. Once we had all the information we left the store to have a think about it. We returned the same day and Kevan went through all the paper work and all the cancellation policy, delivery etc. He thanked us for coming back to the store which was a nice touch. Outstanding customer service!

Very pleasant surroundings. Descriptions and prices easy to view. Extremely helpful assistant without being overbearing. Enjoyed the experience of shopping at Benson's!

Kristy was very helpful and answered all our questions

Great very helpful assistant’s in store wide range of beds to try reasonably priced for the good quality

Wasn't just offered a y mattress as new what was looking for .
WiFi was realy slow took ages to get everything set up .
Staff were exelent and very helpfull

Very professional staff,also patient and nothing was too much trouble. Good experience and felt confident about my final choice , this was due mainly to the product knowledge of the member of staff Who served me.

Just had a bed delivered/removed and we can't thank the delivery guys (Dave & Michael) enough. They could not have been more helpful and accommodating. Great guys, great service and a great bed. Would definitely recommend. 10/10

The sales assistant introduced himself asked what we were looking for and directed us to the beds we would probably like. He gave us time leaving us to discuss and try. He was polite at all times.