Bensons For Beds - Derby Meteor332 Reviews 

I liked the medium firm feel of this mattress I had first tested a number of different mattresses in store so I knew exactly what I wanted. I was happy to get home and make the purchase.

Polite, very knowledgable , no pressure , listened to questions , very supportive in our delivery issues
Ave and Jay were very helpful sorting out our specific delivery needs pulled out all the stops kept us informed of the proposed plan. can’t have asked more from the 2 guys Thankyou it very much appreciated

Five stars for the staff & service provided:-
As a returning customer we knew what were we’re looking for & explained to the staff what we wanted. We were immediately shown the beds that related to our requirements & the optional choices explained - number & colour of divan & draws.
After choosing the bed purchasing was easy & delivery was arranged pre Christmas with a date to suit us including removal of our old bed.
Great service & friendly staff. We have always returned to this store for our own bed purchases & when assisting elderly relatives due to the friendliness of staff, their expertise & competitive pricing.
Not so many stars for Bensons & the staffs working conditions:-
The only thing I can say which may put some customers off is that the store heating was & has been broken for sometime & as the weather is now getting colder the store is extremely cold as they only have heaters near the staffs payment desk - such a shame that staff have to work in such poor conditions. Bensons please think about your staffs working conditions, they are battling through but should not have to put up with such poor working conditions.

Great Asstant Manager who offered all the options listened to what i wanted and helped to make the decsion that suited me.

staff excellent very knowledgeable and helpful. dave was great

I went into a Derby brunch of Benson‘s for beds and I was incredibly happy with the cleanliness of the store the layout of the store and also I didn’t get a jumped on by a sales rep like other competitors stores

No hassle, left to try out all beds till we found one that suited us perfectly, great level of information provided and quick simple purchase. Delivery sorted, delivery drivers were fabulous and did an amazing job getting the mattress up our very tight stairs

I purchased from Bensons last year & find them professional, helpful & very obliging.
I therefore decided to make another purchase recently.
I have also recommended them to friends who have purchased from them.
Overall a great company.

The staff at derby are amazing very help ful

We went into store to talk to a sales advisor about the different mattress that we were advised on and also to try them out.
The guy at the derby store was really helpful and not pushy at all which os lovely ( puts me off when they get pushy).
We went home to discuss it and in the end we purchased it online. They didnt mess about with delivery and was very informative with keeping us up to date with what was happening.
We brought the tempur mattress and its been really good so far only had it for 4 days.

Some of the pillows have ludicrously high prices.

They don't sell bed linen.

£50 to take away old mattress is too much.

The above factors take off one star.

Bed machine that helps with mattress selection is fabulous.

Delivery time is good.

Fantastic helpful customer service from all the team, explained everything about the bed we wanted, and great overall experience.

We had the pleasure of being advised and helped by Amanpreet when looking for a king size divan bed, mattress and headboard.
Her knowledge and expert advice helped in our decision to purchase exactly what we had in mind.
She was friendly and professional throughout and we didn’t feel rushed.
We look forward to receiving our delivery soon.

Very helpful explained everything regarding aftercare was left freely to have a look around and got great deal as well as sale being on

Thank you Aman for the wonderful customer service indeed! I only visited the store intending to try out some mattresses, and ended up buying two complete bed sets. Aman was really helpful and friendly and made the process really pleasant. I’ve bought two high quality beds for a fantastic price, and can’t wait to receive them!

From ordering to delivery the service was faultless

No problem at all, delivering our resembling

Excellent service with Jai at Derbys Meator centre - again

My husband decided it was time for a new bed so without hesitation we went to Bensons to see Jai where the decision to go for the iGel was made as they ate an excellent bed

From the decision making and purchase in store, through the regular updates and reminders of delivery and the actual delivery we have been very impressed by the both the company and the Sealy mattress that we purchased. Thank you.