Highly recommend Benson’s bed and assembly service. Store salesman and manager were extremely knowledgeable, patient and helpful. We spent hours in the store in Colindale choosing a bed suitable for o... See more
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Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH Colindale, London, GB
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Highly recommend Benson’s bed and assembly service. Store salesman and manager were extremely knowledgeable, patient and helpful. We spent hours in the store in Colindale choosing a bed suitable for o... See more
Company replied
Mo was absolutely fantastic and only because of him I made the purchase. Thank you,Mo. I have made several purchases with Bensons and I would highly recommend you check out your local store or onlin... See more
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Was not looking for a bed for myself and saw the Harvard bed and wanted to know more. David was so informative and helped me with my decision to purchase and also helped find the right mattress. So... See more
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We visited the Colindale store looking for a king size ottoman bed. On arrival at the store we were met by several sales staff who were very friendly and helpful. We finally sat down with the store m... See more
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Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH, Colindale, London, United Kingdom
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The manager (Mo) at the Colindale branch was very helpful. Listened to my needs, showed me which bases and mattresses would be suitable. Told me to try the mattresses I was interested in, then made me lie on the test mattress to see which would be the best one. As a result of his Customer Service, I purchased an Ottoman divan base and mattress. The amount I paid was much cheaper,then say say had I bought from Dreams which was opposite this store
Very helpful staff who took time to explain the differences between mattresses etc.
I had two telephone conversations with Assistant Manager of this shop. He was much more helpful than people from other firms I had spoken to. When we arrived at shop another person took us straight to relevant area. Paperwork didn't take long and everything felt very easy.
Went to the Colindale store and got served by Mo received excellent customer service from him. He was polite, informative and patiently answered all my questions. He also managed to give me a very good deal on a mattress and accessories. I would definitely go back this store to purchase further mattresses. Would highly recommend!
Dave was excellent- knowledgable, helpful, around when we had questions but gave us space and time to choose- a good retail experience
Very nice experience, the store manager Mo was very helpful to introduce different mattresses and bed frame to me, he is very kind and patient.
Incredible experience, I would highly recommend!
Mo the manager was first class helpful and very professional and knowledgeable Made buying a bed easy
Sadly wrong size of bed base was delivered to me, they are doing their best to rectify the situation
The staff at your Colindale branch were fantastic from start to finish.
Dave was so knowledgeable and incredibly helpful. The manager of the branch was incredibly helpful too and did everything to make the whole process run smoothly. Thank you so much
The customer service was really good especially David, he was super helpful and made sure everything was good.
Received the best advice from David,who explained all and gave us time to buy the right bed for me. Very pleased with his professionalism, he gave us more infos, advice and time to make our decisions. Well done David and thank you
Mo from the Colindale branch was absolutely fantastic. He is so knowledgable and informative. Such a nice guy. Thank you Mo!!
Fantastic customer service. My experience at Colindale Retail Park was brilliant. Krishnam was very knowledgeable about different types of mattresses. I am delighted to have such a lovely shop in my neighborhood.
Visited the Colindale store on 2 occasions to buy a bed and mattress and David and Mo were super lovely and helpful, spent a great deal of time with us to make sure we were informed and happy and not rushed. Not like a usual retail store where you can sometimes feel pressured to buy on the day so they can reach targets and commissions. Would recommend to visit this particular branch.
Really helpful and knowledgeable staff. Found a product that suited our needs really easily.
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