We had a really positive experience at Bensons for Beds in Cannock. Rachel, our sales assistant, was lovely from start to finish. She never once made us feel pressured and gave us plenty of space... See more
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Location
Switch locationUnit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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See what reviewers are saying
Emma helped me chose my perfect bed. She was helpfu, attentive and knew the products inside out. She understood the support i needed for my health conditions and suggested options until i decided upon... See more
Company replied
The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... See more
Company replied
Great support from sales staff helping me to find a good comfortable mattress match for me. Delivery was within one week and delivery was on time. I can’t fault my experience so far. I just hope the m... See more
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Company details
About Bensons For Beds - Cannock
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, United Kingdom
4.7
Excellent
110 reviews
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Good comment throughout from sale to…
Good comment throughout from sale to delivery and installation absolutely highly recommend
19 March 2026
Reply from Bensons For Beds - Cannock
Thank you for the fantastic feedback! 😊
We’re delighted to hear you had great communication throughout — from the sale to delivery and installation. It’s wonderful to know everything was smooth, consistent, and professional from start to finish.
We truly appreciate your high recommendation — it means a lot! 🌟
Thanks again for choosing us,
Megan at Customer Care
Friendly and informative staff.
Friendly and informative staff. This is our second order with them wouldn't go anywhere else!
15 March 2026
Reply from Bensons For Beds - Cannock
Thank you so much for giving us 5 stars Sheila! We’re delighted to hear our staff were friendly and informative. It means a lot that this is your second order with us — we truly appreciate your loyalty and kind words. We’re so glad you wouldn’t go anywhere else,
Megan at Customer Care! 😊🛏️
Reply from Bensons For Beds - Cannock
We’re so glad to hear the delivery team were polite and professional. Really appreciate your feedback,
Megan at Customer Care💜
From ordering my new mattress to…
From ordering my new mattress to delivery Bensons for Beds were both efficient, patient and friendly. They kept me constantly informed by text and email regarding delivery and the two men who delivered it were courteous and pleasant. I would definitely recommend Bensons without hesitation.
11 March 2026
Reply from Bensons For Beds - Cannock
Barbara Alcock,
We appreciate your positive feedback! It's great to know our team was efficient, patient, and friendly from ordering to delivery, and that you were well-informed throughout the process. We're delighted you recommend us!
Team Bensons - Jessica
Visited Benson For Beds in Cannock…
Visited Benson For Beds in Cannock after visiting another retailer next door. Wow, what a difference.
Sue was attentive, knowledgeable and listened to my needs. The end result was a mattress chosen in conjunction with my sleep expert and I can’t wait for it to arrive. Sue, you are a credit to the store and it was great to chat to you. Thank you!
17 February 2026
Unprompted review
Reply from Bensons For Beds - Cannock
Thank you so much for your wonderful feedback Rebecca! We’re thrilled to hear Sue made such a positive difference on your visit. Her knowledge, attentiveness, and genuine care really shine through, and she’ll be delighted to know she helped you find the perfect mattress. We’re excited for it to arrive for you,
Megan at Customer Care
The staff was very knoledgeable about…
The staff was very knoledgeable about the products and what would suit me best
17 February 2026
Reply from Bensons For Beds - Cannock
We're so happy to hear that our staff was knowledgeable about our products and helped you find what suited you best. Thanks for your positive review.
Stewart - Team Bensons
Excellent all round service
Excellent sales assistant, informative but not pushy.
Delivery executed without issue, friendly and speedy.
14 February 2026
Reply from Bensons For Beds - Cannock
We appreciate your positive feedback. We're so happy to hear that our sales assistant was informative and not pushy, and that your delivery was speedy and friendly!
Efficient delivery men
Efficient delivery men, perfect timing, the bed is great. Plenty of storage. Very pleased with Bensons beds
12 February 2026
Reply from Bensons For Beds - Cannock
We're happy to hear that you're very pleased with your bed and its storage, as well as the efficient delivery and perfect timing! Thanks for your feedback.
Stewart - Bensons Team
Very informative company
Very informative company, that kept us informed all the way through the process. Delivery drivers and fitters were very polite and professional. They tidied up all the packaging. They even removed their footwear by the front door, so no foot marks, especially as it was raining outside. They gave us full instructions on how to use our new beds, especially the TV bed. Really happy with the attention to detail and the quality of the service and the beds.
8 February 2026
Reply from Bensons For Beds - Cannock
We're happy to hear that you were well-informed throughout the process and that our delivery and fitting team were polite and professional. It's great to know they took care to protect your home and provided thorough instructions. Thank you for your positive feedback on our service and beds!
Bensons best bed store in my opinion
After visiting cannock store to try out mattresses and getting help from the efficient staff member Rachel we wanted to think about it. We then our purhased our mattress online. The website is very clear and easy to use. We were sent emails to keep us up to date with order and sone helpful information. Very happy with Bensons.
31 January 2026
Reply from Bensons For Beds - Cannock
We're happy to hear that you had a positive experience at our store and found our website clear and easy to use. We appreciate your positive feedback regarding the helpful information provided and are glad you're happy with your purchase!
We’d love to serve you again in the future.
Megan at Customer Care
A great experience from start to…
A great experience from start to finish, such care and consideration.
30 January 2026
Unprompted review
Reply from Bensons For Beds - Cannock
We are happy to hear that you had such a positive experience with us. Thank you for sharing your kind words; we appreciate it.
We hope to welcome you back soon!
Megan at Customer Care
First class attention and quality product.
First class attention from Sue in Cannock branch who was very friendly.
Delivery details were updated regularly and as promised by two very capable polite, young men.
We are more than pleased with our purchase.
20 January 2026
Reply from Bensons For Beds - Cannock
We're happy to hear you received first-class attention and found our team member to be very friendly! It's great that delivery details were updated regularly and that the delivery team were very capable and polite. Thank you for your positive feedback.
Great experience
Very easy to order with, helpful and friendly advice.
Delivery was brilliant, friendly, care taken and in time.
23 January 2026
Reply from Bensons For Beds - Cannock
We appreciate your kind words! We're so glad to hear that you found our advice helpful and the ordering process easy. It's great to know your delivery was brilliant!
The staff were great
The staff were great! They really helped us out and were so nice. They did not push us at all. The manager and the salesperson who helped us were knowledgeable and patient with us.
5 January 2026
Reply from Bensons For Beds - Cannock
We appreciate you sharing your experience. We're happy to hear that our team was helpful, knowledgeable, and patient. We value your feedback,
Megan at Customer Care
Good knowledge and easy transaction.
30 December 2025
Reply from Bensons For Beds - Cannock
Thank you for your feedback Scott! We’re glad to hear you found our team knowledgeable and the transaction easy. We appreciate your support and look forward to seeing you again!
- Megan at Customer Care!
Perfect sales and Customer Service
The ladies in your store are so friendly, I went with my mum who is in her late 80’s, nothing was to much trouble, they were exceptionally patient with her, and never once made her feel under pressure to buy. I took her there following our purchase about 12 months ago, for exactly these reasons. Kind, understanding and friendly, you’d think that was simple, but so many places get this so wrong. You have your approach spot on and your staff are a credit to you!
26 December 2025
Unprompted review
Reply from Bensons For Beds - Cannock
Thank you for sharing such lovely feedback! We’re delighted our team provided the kind, patient, and understanding service you and your mum deserved. Your comments mean a lot to us. Thank you for your positive review – Lauryn at Customer Care 💜
Customer service = 0
Advertising 0% credit then not being able to do this. The shop kept telling me I should have an email, the head office said the shop should set it up for/with me. Rubbish customer service.
Delivery guys really respectful on saving grace.
18 November 2025
Reply from Bensons For Beds - Cannock
Thank you for sharing your feedback Yvonne. We’re sorry to hear about the issues you experienced with setting up 0% credit and the confusion between the store and head office. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. This has been fed back to ensure we improve this step in our customer journey.
We’re glad to hear the delivery team provided a positive experience.
Thank you for your feedback,
Megan at Customer Care
Very good experience felt comfortable…
Very good experience felt comfortable and the girls were nice
19 December 2025
Reply from Bensons For Beds - Cannock
We're happy to hear that you felt comfortable and that our staff was nice. Thank you for your positive feedback; we appreciate it. Thanks - Stewart - Team Bensons
Friendly and helpful staff (cannock…
Friendly and helpful staff (cannock store)..great deal on mattress and base..we had are previous beds from this Company..
28 November 2025
Unprompted review
Reply from Bensons For Beds - Cannock
We're happy to hear that the staff at our Cannock store were so helpful! It's great you got a good deal and have purchased beds from us before. Thanks for your feedback.
BED PERCHASING FROM BENSON BEDS CANNOCK
Very nice in shop experience with Rachel made us welcome explained when asked differant questions nicely set out shop floor. only thing missing was being offered a cup of coffe like other bed retailers.
yours sincerely
Kenneth scott
28 November 2025
Unprompted review
Reply from Bensons For Beds - Cannock
We're happy to hear that you found the shop experience pleasant and the layout appealing. We appreciate your feedback regarding the coffee service and will consider it for improvements. Thank you.
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