Bensons For Beds - Camborne Reviews 

216
•
TrustScore 5 out of 5

4.8

Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB

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Rated 5 out of 5 stars

Upon entering the shop, testing the beds for comfort and the mattresses for firmness, the whole experience was very good. The staff were very friendly and offered expert advice without being pushy!... See more

Rated 5 out of 5 stars

Highly recommend – Jon was incredibly helpful and knowledgeable We recently purchased a new bed and had a brilliant experience from start to finish. We were looked after by Jon, who was fantastic. Hi... See more

Company replied

Rated 5 out of 5 stars

Great experience in the Pool (Camborne) branch. Knowledgeable and friendly staff who made the purchase run smoothly. The delivery then happened on the day I was originally told it would be, and the de... See more

Company replied

Rated 5 out of 5 stars

Jon, the sales person was brilliant and made the whole experience painless. Very knowledgeable and didn't go for the hard sell. Bed chosen and delivery service booked all without a fuss. Really happy... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Camborne

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, United Kingdom

  • 1209711392

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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4.8

All reviews

(216)

26,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

at service,everything explained and…

Great service,everything explained and wasn't rushed, Jon was fantastic at pool Redruth Cornwall.
Thankyou Jon

10 February 2025
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Reply from Bensons For Beds - Camborne

We're happy to hear that you received great service! It's wonderful that everything was explained well and that you didn't feel rushed. We appreciate your positive feedback, Megan at Customer Care

Rated 5 out of 5 stars

Good range of products at competitive…

Good range of products at competitive prices but more than that, friendly knowledgeable staff who really know the products and provide sound advice.

4 February 2025
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Reply from Bensons For Beds - Camborne

We appreciate you sharing your experience! We're happy to hear that you found a good range of products at competitive prices and that our staff provided sound advice. Thank you, Megan at Customer Care

Rated 4 out of 5 stars

Helpful staff.

Helpful staff.

3 February 2025
Bensons For Beds - Camborne logo

Reply from Bensons For Beds - Camborne

Thank you for your 4 star review David. We appreciate your kind words, Megan at Customer Care

Rated 5 out of 5 stars

Jon was very helpful

Jon who dealt with us in the Camborne, Cornwall branch was very good. He gave us lots of information about what we was looking at and was very helpful answering all the questions we asked. He was very polite and not pushy( as some shops can be).

19 January 2025
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Reply from Bensons For Beds - Camborne

We're happy to hear that you had a great experience at our Camborne branch! It's wonderful that our colleague was so helpful and informative, and that you appreciated the service provided. Thank you for your positive feedback, Megan at Customer Care

Rated 5 out of 5 stars

Knowledgeable and friendly

Knowledgeable and friendly

15 January 2025
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Reply from Bensons For Beds - Camborne

Thank you for being our customer and leaving us a wonderful 5-star review. Take care, Megan at Customer Care

Rated 4 out of 5 stars

Staff very helpful

31 December 2024
Bensons For Beds - Camborne logo

Reply from Bensons For Beds - Camborne

Thank you for your 4 star review Geoff. We appreciate your feedback.
Take care, Megan at Customer Care

Rated 5 out of 5 stars

Ali provided great customer…

Ali provided great customer service.very pleased

2 January 2025
Bensons For Beds - Camborne logo

Reply from Bensons For Beds - Camborne

We're so pleased to hear you received great customer service. Our team strives to provide excellent support, and we appreciate your feedback.
Thank you,
Megan at Customer Care

Rated 5 out of 5 stars

Great experience all round

First time buying a mattress from Bensons and the whole experience was good. The shop floor was well laid out and tidy, plenty of staff around to help. We were helped by a chap called Jon who was brilliant, really informative, listened to what we wanted and made suggestions without being to pushy. Had a great deal in the after Xmas sale too.

2 January 2025
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Reply from Bensons For Beds - Camborne

We're happy to hear that you had a good first-time mattress buying experience with us! It's great to know the store layout and staff availability were helpful, and that you received informative, pressure-free assistance. We appreciate your feedback, Megan at Customer Care

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Learned a lot about beds and how it pays to pick a good mattress with a lot of pocket springs irrespective of whether it has memory foam or not

2 November 2024
Rated 5 out of 5 stars

New comfy mattress

Bought our new mattress from Ali at Bensons for Bed she was really nice not pushy at all gave us a lot of information to make us decide what would be the best mattress for us it was so comfortable the one we purchased can’t wait for it to be delivered and have a real comfy night sleep. Thanks very much Ali.

29 October 2024
Rated 5 out of 5 stars

Satisfied customer

The person I dealt with explained everything about the individual beds features and allowed me to try them before making up my mind.

12 October 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, no pressure selling and excellent knowledge of products.
Showroom felt inviting, clean and good lighting to see the products and imagine what the bed would look like at home.

15 September 2024
Rated 5 out of 5 stars

Great choice

Ali, who served us, was knowledgeable, friendly, polite and patient. She knew her stuff! We went away to think about it for a few days and when we returned, Ali greeted us with a big smile and remembered our preferences. She made a sale! Ali is an asset to your company.

21 August 2024

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