Great experience from start to finish. Staff in the store were very helpful and knowledgeable. Went through the mattresses that would best suit me but also left me to browse so didnt put any p... See more
Location
Switch locationUnit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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From choosing the mattress, to the delivery, it was smooth and easy. There was alot to chose from, the sales person was polite,chatty and knowledgeable and the delivery was on time and quick. The matt... See more
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
Company replied
Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable.... See more
Company replied
Company details
About Bensons For Beds - Brislington
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Contact info
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
- 1179720382
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Good service.
Great experience from start to finish
Great experience from start to finish.
Staff in the store were very helpful and knowledgeable. Went through the mattresses that would best suit me but also left me to browse so didnt put any pressure on me at all.
Delivery was great and both guys were respectful and informative throughout.
I didnt realise how bad my last bed was. This one is AMAZING and I have never felt so supported.
Sales person Spencer was excellent
Sales person Spencer was excellent, giving us some important information but also some much needed space to consider things. Excellence service
From choosing the mattress
From choosing the mattress, to the delivery, it was smooth and easy. There was alot to chose from, the sales person was polite,chatty and knowledgeable and the delivery was on time and quick. The mattress itself is comfortable and the price was reasonable
May use AI-assist with repliesRead more
Lovely staff
Lovely staff, very helpful and pleasant. We are now awaiting delivery of the bed so cannot comment on the product.

Reply from Bensons For Beds - Brislington
Great customer service throughout from…
Great customer service throughout from the staff in the shop to the two delivery men who dismantled the old bed and put the new one together, very polite, helpful and efficient. We were kept informed of our order and delivery, very happy with our experience Thank you

Reply from Bensons For Beds - Brislington
From the first point of the customer…
From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sleeping has improved fantastic, thank you all very much.

Reply from Bensons For Beds - Brislington
Great service
The staff in store were really helpful, kind and professional. The whole process from choosing our new bed to having it installed was flawless

Reply from Bensons For Beds - Brislington
Really helpful sales team
Really helpful sales team, they listened and gave good advice but also gave us plenty of space to make our choice (i.e laying on lots of different mattresses!) Delivery was quick and straightforward.

Reply from Bensons For Beds - Brislington
Excellent service all round
Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable. The delivery date was provided, we were kept informed all along leading up to delivery. Delivery was spot on time and the driver and assistant were also friendly and efficient. Cannot fault any of the service, from start to finish.

Reply from Bensons For Beds - Brislington
Great service in store and on delivery…
Great service in store and on delivery day.

Reply from Bensons For Beds - Brislington
An easy, wonderful experience!
Kally listened to my needs and budget. She even suggested I try a few different levels of firmness. We had a lovely chat with another colleague towards the end. The service was impeccable. Great staff!

Reply from Bensons For Beds - Brislington
We bought a bedframe and mattress at…
We bought a bedframe and mattress at the Brislington branch in Bristol. We were helped by Julie who went above and beyond to help us without making us feel pressurised.

Reply from Bensons For Beds - Brislington
Fantastic service all round
Fantastic service all round. Ordered online in the end, as got an NHS discount too which was super helpful. Mattress delivery was in only a few daysas we chose, delivery staff fab and called before hand. Very helpful on arrival. Gave us some good advice, and now we have a super comfy mattress! Very happy couple.

Reply from Bensons For Beds - Brislington

Reply from Bensons For Beds - Brislington
Richard the sales man was very…
Richard the sales man was very knowledgeable and helped us to choose a new mattress. Great that it had some money off in the sale.

Reply from Bensons For Beds - Brislington
Efficient and friendly service from start to finish
The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sales, which was much appreciated. The member of staff was helpful and we felt we got a comparable deal with sourcing the mattress on line. It was about two weeks between purchase and delivery, we were kept well informed by text message of the delivery schedule and were able to track the van during the two delivery time slot. The delivery service was speedy and efficient...all in all we would definitely recommend Bensons.

Reply from Bensons For Beds - Brislington

Reply from Bensons For Beds - Brislington
Great service from Marcus
The salesperson Marcus was really helpful in understanding which bed frames and mattresses would be a good fit for us, and hit the perfect balance of useful advice and giving us space to test the various models and come to a decision ourselves. He clearly explained financing options and specifics around fabric choices and mattress composition. The store was also clean and had an inviting atmosphere, and a good selection of products.

Reply from Bensons For Beds - Brislington
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