The service was excellent. I was regularly kept up to date by email and the delivery team were very professional & efficient. A great job
Location
Switch locationUnit 2a Launton Road Retail Park, Launton Road, OX26 4JQ Bicester, Oxfordshire, GB
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Free no deposit no extra money was little difficult for me. But from choosing to ordering the product from getting delivery date was exceptional matter of minutes and I had all the information.. Nic... See more
Company replied
Accurate information about product and delivery . Delivered on time. Men courteous efficient and quick. Ordered on line and sales person, Fiona, helpful as it was a trundle mattress and important... See more
Company replied
I visited the Bicester Bensons shop on Saturday 3rd October, and was warmly greeted by both of the staff that were in that day. Gulam then helped me to choose the right firmness of mattress for me) wh... See more
Company replied
Company details
About Bensons For Beds - Bicester
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ, Bicester, Oxfordshire, United Kingdom
- 1869243267
4.8
Excellent
209 reviews
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We went in as we were trying different shops for a mattress
We went in as we were trying different shops for a new mattress. But after speaking with shaun we left very happy and with a new mattress. He was very professional and very knowledgeable, was a pleasure speaking with him
7 July 2023
Reply from Bensons For Beds - Bicester
Thank you so much for your great review, Rachel! You deserve nothing less than great customer service! I will pass this back to the store so that Shaun can be given the credit he deserves. - Team Bensons
A stress free experience
George was helpful, informative and efficient. He directed us to the bed base we were looking for and the purchase and booking a delivery date were quickly sorted out. Thank you.
8 June 2023
Reply from Bensons For Beds - Bicester
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bicester store.
Team Bensons
Reply from Bensons For Beds - Bicester
Hi Steve, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bicester store.
Team Bensons
Really friendly staff
Really friendly staff
New range of pillows that I’ve been searching for, was able to test it out and no pressure to buy.
2 June 2023
Reply from Bensons For Beds - Bicester
Good Afternoon, Thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bicester store.
Team Bensons
Great service
We went to look for new mattress. We were met by the store manager who then began to explain our different options. We tested numerous mattresses and he guided through different styles/material make up etc. We purchased an I Gel mattresses and is being delivered in 2weeks. The whole experience was 1st class and it was a very enjoyable experience and i would highly recommend this store
20 May 2023
Reply from Bensons For Beds - Bicester
Thank you for taking the time to leave us a review Antony! We hope you enjoy your new mattress. -Team Bensons
Will spent a decent amount of time with…
Will spent a decent amount of time with helping me find the perfect mattress for me, he didn't pressure me into purchasing any specific bed either. I don't recall the first name of the person who helped me with the VAT relief aspect but SDukes (name on vat paperwork) helped me with the whole process and was very patient.
30 April 2023
The sales person was very helpful and…
The sales person was very helpful and made me feel very comfortable and at ease I highly recommend her
1 May 2023
Great service from Bensons
Visited Bensons on Saturday and both Jayne and Sean could not have been more helpful. Showed us what we needed to know then left us alone to work out exactly what we wanted.
21 April 2023
Jayne at Benson for beds Bicester
Jayne at Benson for beds Bicester, was so helpful in helping my blind husband in choosing a new mattress. He was very impressed.
22 April 2023
Excellent Service and communication.
Excellent communication regarding the delivery slot and the bed in perfect condition. The delivery men were friendly and helpful throughout. I will be using them again in the future.
17 April 2023
Unprompted review
Very helpful young man called George at…
Very helpful young man called George at Bicester shop.
28 March 2023
Very friendly and informative staff.
5 March 2023
Good service
Good service. Attentive friendly staff always ready to answer questions. The sleep pro is brilliant and saved us trailing around other shops to find the right
Mattress
22 February 2023
George was fantastic and helped me to…
George was fantastic and helped me to find the right mattress and pillow!
21 February 2023
Returning customer
No sales pressure, chose what I wanted and placed the order with ease, I’ve brought my bed frame and bedroom furniture from Bensons previous so returned to them before looking elsewhere
13 February 2023
Staff very friendly and helpful
15 February 2023
Amazing customer service, and a range of choices.
To start with, the beds and mattresses are incredible, and the customer service, they are amazing and very pleasant, the care they give to us the extra explanation they give to us, the guys there are amazing.
Well done for the customer service.
5 February 2023
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