The sales lady wasn't pushy. She gave us time to look around but kept popping back to see if we were okay and had any questions. She helped answer our questions, was patient with my son running arou... See more
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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See what reviewers are saying
Great experience in store with helpful advice from the staff there in selecting the right bed and mattress for us. Delivery was great and the delivery drivers were friendly and very helpful.
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... See more
Company replied
Everyone was very friendly, and down to earth. Carol the wonderful lady who served me was knowledgeable and helpful. I explained to Carol what I needed, tried out a couple of mattresses and decided to... See more
Company replied
Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
272 reviews
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Double & Single bed purchase
The sales lady wasn't pushy. She gave us time to look around but kept popping back to see if we were okay and had any questions. She helped answer our questions, was patient with my son running around and trying every bed and explained the breakdown of each item we were looking to buy. The prices were reasonable, and better with the 20% discount. She explained the delivery process and all options available. I would definitely go back and buy a bed from this store again.
27 October 2026
Great experience in store with helpful…
Great experience in store with helpful advice from the staff there in selecting the right bed and mattress for us. Delivery was great and the delivery drivers were friendly and very helpful.
23 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bensons For Beds - Barnsley
Thank you for your kind words! We're thrilled to hear that our team made you feel comfortable and provided a pressure-free experience. Our goal is to ensure you have a relaxed and helpful visit every time. We look forward to welcoming you back soon!
Team Bensons
Reply from Bensons For Beds - Barnsley
We are so pleased to hear that you experienced great communication and found our team to be very helpful. Thank you for sharing your wonderful feedback!
Team Bensons
Reply from Bensons For Beds - Barnsley
Thank you for your positive feedback! We're thrilled to hear that your delivery was on time. We strive to provide timely service and appreciate your support. If there's anything else we can do for you, please let us know!
Everyone was very friendly
Everyone was very friendly, and down to earth. Carol the wonderful lady who served me was knowledgeable and helpful. I explained to Carol what I needed, tried out a couple of mattresses and decided to buy. Well it was a no brainer when there's IFC .
20 October 2026
Reply from Bensons For Beds - Barnsley
Thank you for your wonderful feedback! We are delighted to hear that you found our team so friendly and that you received knowledgeable, helpful assistance in finding the perfect mattress. It is great to know that our interest-free credit option made your decision even easier. We appreciate your support and hope you enjoy your new purchase!
Team Bensons
The sales staff were great and the…
The sales staff were great and the delivery guy's were brilliant
3 October 2026
Reply from Bensons For Beds - Barnsley
Thank you for your wonderful feedback! We're thrilled to hear that our sales staff and delivery team made your experience enjoyable. We appreciate your support and look forward to serving you again soon!
Reply from Bensons For Beds - Barnsley
Thank you for your kind words! We strive to maintain a high level of professionalism in everything we do. Your feedback motivates us to keep delivering the best service possible. We appreciate your support and look forward to serving you again!
👍🏻👌🏻👍🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻
13 July 2026
Reply from Bensons For Beds - Barnsley
Thank you for your enthusiastic feedback! We appreciate your support and are thrilled to know you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!
The whole experience was very good even…
The whole experience was very good even taking the time to explain the difference in the mattresses including the one I chose. The delivery men went out of their ways to make the service as easy as possible.
17 September 2026
Reply from Bensons For Beds - Barnsley
Thank you for your wonderful review! We're thrilled to hear you had a great experience and appreciated our team's efforts to explain the mattresses. Our delivery team strives to provide excellent service, and it's fantastic to know they made your experience easy. We hope you enjoy your new mattress!
Reply from Bensons For Beds - Barnsley
Hey Doreen,
Thank you for your kind feedback! 😊 We're delighted to hear you experienced good customer service and found our assistant helpful. We'll be sure to share your lovely comments with the team. Thanks for choosing us, and we hope to help you again soon,
Megan | Customer Care Specialist
Excellent bed service
Very helpful salesperson Angie at Barnsley Bensons for Beds store.
A great product made in England.
Very good delivery service with great communication. Delivery men efficient and polite.
5 September 2026
Reply from Bensons For Beds - Barnsley
Hi Lizzy,
Thank you for your fantastic review! We're delighted to hear Angie at our Barnsley store was so helpful in finding the right product for you. It's wonderful to know you're pleased with the quality of your new bed and that our delivery team kept you well informed while providing efficient and courteous service. We'll be sure to pass your kind words on to Angie. Enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist
One of the best companies I have done business with for some time
Everything they said would happen, happened and that followed excellent advice and customer service from the minute I walked into the store to the delivery. One of the best companies I have done business with for some time.
30 August 2026
Reply from Bensons For Beds - Barnsley
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us from start to finish. Our team is dedicated to providing excellent service, and your feedback motivates us to keep up the great work. We look forward to serving you again!
The Barnsley Staff - BRILLIANT!!
The Barnsley staff - Salesperson Angie & Manager Carol were absolutely amazing … we ‘bought them’ before we bought our bed. Angie was so knowledgable, patient and professional. She listened to us & gave such a personalised professional service that is so often lacking these days when people ‘sell to a script’. The level of face to face interaction was exceptional & when Carol became involved as Manager her decisiveness & common-sense in her convictions to make decisions which were right for customer & company was a breath of fresh air. We could have shopped around further … but the level of service & the quality of product & value meant the deal was done there & then .. & we will definitely be recommending these 2 exceptional ladies to our family & friends. A credit to Bensons .. a job superbly done. Thank You!!
17 August 2026
Reply from Bensons For Beds - Barnsley
Hey Timothy,
Thank you for such a fantastic review! 😊 We're absolutely delighted to hear that Angie and Carol at our Barnsley store provided such an exceptional experience.
Wishing you all the best until next time,
Megan | Customer Care Specialist
Over all it was good
Over all it was good. Staff were helpful and there were messages of progress. Delivery men were nice and polite. They put the bed where I wanted.
My only issue was the packaging was filthy. Not just a little dusty but I ran my hand on it and it was black.
This new bed was light coloured and the packaging was left on a brand new cream carpet
16 August 2026
Reply from Bensons For Beds - Barnsley
Thank you for your feedback! 😊 We're delighted to hear that, overall, you had a good experience with us.
We're sorry to hear about the condition of the packaging, though. A little dust is one thing, but "new bed meets black handprint test" definitely isn't the welcome anyone wants! 😬 We appreciate you bringing this to our attention, especially given the packaging was placed on a brand-new cream carpet.
Thank you for sharing your experience. Your feedback helps us improve, and we're glad the service itself left a positive impression. We hope you're now enjoying your new bed,
Megan | Customer Care Specialist
The staff were fantastic delivery…
The staff were fantastic delivery brilliant. The bed is lovely however the wardrobes are not worth the money.
We have spent a lot of money and not happy with the wardrobe, the glass on the wardrobe doors is flimsy I would hate to think this is in a childs room. Need to do better
8 August 2026
Reply from Bensons For Beds - Barnsley
Hey Paul,
Thank you for your feedback. 😊 We're delighted to hear that our store team were fantastic, the delivery service was brilliant, and that you're pleased with your new bed.
We're sorry to hear, however, that the wardrobes didn't meet your expectations, particularly regarding the quality and sturdiness of the glass doors. We understand your concerns and appreciate you taking the time to share them. Feedback like this is incredibly valuable and helps us continue to improve our products and services.
Thank you for choosing us and for your honest review. We hope you enjoy your new bed, and we'll ensure your comments are passed on to the relevant team,
Megan | Customer Care Specialist✨
The delivery men were polite and…
The delivery men were polite and courteous and got on with the job no problem
10 August 2026
Reply from Bensons For Beds - Barnsley
Hello Mrs Ziolkowski,
Thank you for your lovely review! 😊 We're delighted to hear that our delivery team were polite, courteous, and got everything done smoothly without any issues. We'll be sure to pass on your kind words to the team. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist🛏️
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Very happy to answer questions and to find us the best overall deal.
7 August 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that our staff were friendly and knowledgeable. It's wonderful that they were happy to answer your questions and find you the best overall deal. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care
Reply from Bensons For Beds - Barnsley
We are so pleased to hear that our team was polite, friendly, and knowledgeable. Thank you for sharing your positive experience with us!
Thank you for your positive review - Lauryn at Customer Care
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