Returned to bensons for purchase of second child’s bed, after purchasing first child’s bed in 2022, weeks wanted the exact same set up really, single bed mattress and headboard, and our order was on... See more
Location
Switch locationUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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See what reviewers are saying
Fantastic service from customer care and amazing service from John in the Aintree store !!! It was a pleasure doing business with him. Thank you John !!!
Be warned you have a 2 month wait for the wardrobe and if putting together yourself depending on the wardrobe weighs a ton. On opening the contents found the instructions were all in French and with p... See more
Company replied
Pleasant , helpful and knowledgable staff. The goods seem to be of good quality and the delivery men where polite and respectful.
Company details
About Bensons For Beds - Aintree
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, United Kingdom
- 1515251782
4.8
Excellent
484 reviews
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Bensons beds are the best.
Great customer service and products. Delivery on time , respectful and knowledgeable staff.
13 July 2026
Reply from Bensons For Beds - Aintree
We're so pleased to hear you received great customer service and products. It's wonderful to know your delivery was on time and that our staff were respectful and knowledgeable. Thank you for your wonderful feedback!
Helpful staff
Easy process Aisling was so helpful and knowledgeable, good choice of mattresses no pressure .Thank you
2 July 2026
Reply from Bensons For Beds - Aintree
We're so pleased you found the process easy and appreciated the helpful and knowledgeable assistance. It's wonderful to hear you had a good choice of mattresses without any pressure. Thank you for your kind feedback!
Team Bensons
From the time I walked into the store…
From the time I walked into the store until the time arrived for delivery of my new bed I found every staff member to be most efficient and helpful. The service I received from each department was second to none.
26 June 2026
Reply from Bensons For Beds - Aintree
We're so pleased you found our staff efficient and helpful throughout your experience. It's wonderful that the service you received was exceptional. Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Aintree
We're so glad you had excellent service. Thank you!
Team Bensons
Elaine made the experience really easy…
Elaine made the experience really easy and was really helpfil
13 June 2026
Reply from Bensons For Beds - Aintree
We're so pleased we made your experience easy and helpful! Thank you for your kind words.
Team Bensons
Knowledgeable staff
Knowledgeable staff, friendly service, didnt try to push extra services on you, delivery date was close to estimated one,
18 June 2026
Reply from Bensons For Beds - Aintree
We're so pleased you received friendly service and helpful staff. Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Aintree
We are so pleased our team provided such helpful service. Thank you for your kind words!
Team Bensons
Waited to long for wardrobe wardrobe s..4days…
Waited to long for wardrobe s..4days after finally got them fitted still can’t use them because I have have got to fix inside myself because the fitter didn’t do it the way I wanted it .he seemed to be in a rush.
12 June 2026
Reply from Bensons For Beds - Aintree
We’re sorry to hear about the delay to your wardrobes and the issues following installation. We apologise that the fitting did not meet your expectations and that this left you unable to use them straight away. Your feedback will be shared with the relevant teams for review. Thank you for bringing this to our attention.
Great customer service from Aisling
Great customer service from Aisling, start to finish. Very knowledgeable, no pressure to buy. Good choice of beds and fabrics colours, helpful payment plans.
26 May 2026
Reply from Bensons For Beds - Aintree
We're so pleased you received excellent service, found our team knowledgeable, and appreciated our selection and payment options. Thank you for your kind feedback!
Team Bensons
Bensons delivery service is excellent
Ryan and Kelvin were excellent. Arrived when they said they would, carried mattress up 2 flights and took plastic wrapping away. Excellent delivery service.
3 June 2026
Unprompted review
Reply from Bensons For Beds - Aintree
We're so happy to hear about your excellent delivery experience. We appreciate you sharing your positive feedback with us!
Team Bensons
Great selection of beds and mattresses…
Great selection of beds and mattresses of the best quality .We left knowing we had made the right choice after receiving excellent customer service from Ash in the aintree store, she was very professional patient, knowledgeable and really listened to our request.
Thank you Ash
26 May 2026
Reply from Bensons For Beds - Aintree
We're so pleased you found a great selection and received excellent customer service. It's wonderful to hear our team member was professional, patient, and knowledgeable. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Aintree
We're glad all went well and delivery was on time. Thank you for your feedback!
Team Bensons
Excellent service from Ashleign in…
Excellent service from Ashleign in Aintree branch, very knowledgable and polite
28 May 2026
Reply from Bensons For Beds - Aintree
We're so pleased our team provided excellent service and was knowledgeable and polite. Thank you!
Team Bensons
Lyndsey was extrenely helpful
Lyndsey was extrenely helpful, gave us lots of options and we made the right decision in the end!
23 May 2026
Unprompted review
Reply from Bensons For Beds - Aintree
We're so pleased our team provided excellent options, leading to your perfect decision. Thank you for your wonderful feedback!
Team Bensons
Reply from Bensons For Beds - Aintree
We're so pleased your experience was quick, easy, and drama-free!
Team Bensons
Excellent Service & Experience
Claire at the Aintree branch made the whole buying process really easy. We weren’t sure what type of mattress we needed, but her product knowledge and guidance was excellent. She let us try multiple beds without any hard sales tactics, which made the experience feel relaxed and comfortable. We would definitely recommend Bensons for Beds based on this experience.
22 May 2026
Reply from Bensons For Beds - Aintree
We're so pleased to hear your buying process was easy and comfortable. It's wonderful that our team's product knowledge and guidance made your experience relaxed. Thank you for your recommendation!
Team Bensons - Jess
Reply from Bensons For Beds - Aintree
We are so glad we could help and explain everything clearly. Thank you for your kind words!
Team Bensons - Jess
Good advice given
12 May 2026
Reply from Bensons For Beds - Aintree
Thank you for your review
Team Bensons - Jess
We were assisted by Aisling on our…
We were assisted by Aisling on our visit to Aintree store. She was brilliant! Helpful, no pushing things we didn't need and very friendly. Highest recommendation for Aisling and Bensons
12 May 2026
Reply from Bensons For Beds - Aintree
That’s amazing to hear—Aisling will be so pleased! 😊 Thanks for the glowing recommendation ✨
Staff were knowledgeable and helped us…
Staff were knowledgeable and helped us choose our mattress and the delivery went great. Communication was good 👍
30 April 2026
Reply from Bensons For Beds - Aintree
We're so happy to hear that our staff's knowledge helped you select your mattress! It's also great to know the delivery and communication were good.
Team Bensons
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