Rank Leisure Holdings Limited Reviews 

25
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I am appalled by how bad this site is considering it is a sister site to Mecca. I have used Mecca and kitty bingo in the past and have never had a single problem. Signed up to this site about a week a... See more

Rated 1 out of 5 stars

I deposited £20 with Bella Casino and won £39 through their welcome offer having met all wagering requirements. What followed was weeks of frustration trying to withdraw my own money. Their... See more

Rated 5 out of 5 stars

I love Bella casino there’s so many freebies with your deposit and also extra prizes I have to say I’ve won a lot of prizes in the enter to win 👍🏻

Rated 1 out of 5 stars

What a of a company never won anything on here and spent thousands the games are rigged doing £50 spins and winning 3.00 to 7.00 on that 9 masks of fire and the reels come out exactly the same with di... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Play 100s of online casino games on desktop, tablet or mobile with Bella Casino. Sign up today for great offers & bonuses.


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You should know

1.6

Bad

TrustScore 1.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(25)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be aware

Be aware. I emailed and complained about issues countless times on behalf of myself and other players. Because of that they have banned me from site saying I was unhappy. I spent enough money so could not have been that unhappy. My overall net deposit was in credit though. I wonder if it had been a minus would they have banned me. They can’t deal with criticism. They are creating a fear culture in chat rooms where players are scared to speak for fear of being banned. I have informed them I am taking this much further. I will be sending all evidence I have collected over the last few weeks to the gambling commission. I emailed rank as Mecca do not respond. Many players are unhappy. Look at the comments players make on their Facebook page. Especially the last one about site being closed again. My comments have been removed yet they did not say anything more than what others are saying. They have blocked me from commenting but other unhappy players can comment about the same issues I commented about. They have sent appalling emails to myself and other players. They have shown that I was treated differently to others displaying the same annoyance. I emailed to raise the issues and ask for their help in resolving them. I asked them to look after players. I asked for communications to be improved so that players knew what was happening. I got banned for speaking up. Players cannot talk about me as they get stopped. They even put a ban on marvel and dc films, of which I am a fan, being discussed in chat. I was targeted. This is evident from all the information I now have. I would advise anyone having issues such as this to take it further.

8 February 2022
Unprompted review
Rated 1 out of 5 stars

Do not play with this casino they…

Do not play with this casino they literally took our money off us. Deposit £50 and they give you £50. We played and it let us play half the money. It said you are playing with bonus funds. We lost that so assumed we were now on our £50 but it said no funds. It actually robbed our money. There is no chat on the site so you can’t ask them anything. I repeat DO NOT PLAY BELLA CASINO.

26 March 2021
Unprompted review
Rated 1 out of 5 stars

Seems fixed

Very little info about this,just played through 80 pounds,not one win,i see for myself how poor this site is,UKGC need to do more!
Another 90 quid....not one win again,simply fixed 🤦🏿‍♂️

30 November 2020
Unprompted review

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