Begg Shoes Reviews 

885
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and express genuine delight at receiving thoughtful handwritten notes tucked inside their packages. Many shoppers note that the online store is very easy to navigate, offering a fantastic selection of comfortable and high quality footwear. Some reviewers were not happy with occasional delivery hiccups, such as parcels being temporarily returned due to address errors or receiving somewhat damaged packaging. Despite these minor concerns, consumers remain deeply impressed by the attentive staff and overall service, confirming they intend to shop here again.

What people talk about most

Product

Reviewers mention positive feedback about product quality and comfort, noting that shoes arrive in pristine... See more

Delivery service

Customers report widespread satisfaction with the speedy delivery service, noting that orders frequently... See more

Service

Clients share positive opinions on service, consistently highlighting the friendly, efficient, and attentive... See more

Order

Reviewers highlight positive aspects of the order process, describing it as simple and easy to complete... See more

Staff

People report positive experiences with staff, highlighting their friendly, efficient, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

This was my first time shopping with Begg shoes, although on this occasion the item I chose wasn’t suitable, I must say that I would have no hesitation buying from this company again. Excellent servi... See more

Rated 5 out of 5 stars

Excellent! I ordered my shoes late in the evening, selected 1st class delivery for a small fee and got my shoes in less than 48h. The shoes were just as described and what was really wonderful was to... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

885 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(885)

183 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all around

Excellent! I ordered my shoes late in the evening, selected 1st class delivery for a small fee and got my shoes in less than 48h. The shoes were just as described and what was really wonderful was to also find a personal note inside. Thank you, really appreciated that.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the product & service

Very happy with the product & service. Arrived quickly, well packaged, with a lovely hand written thank you note inside. Returns info is very good (if needed) & overall a good company to order from.
Highly Recommended

3 August 2026
Unprompted review
Rated 5 out of 5 stars

I found a pair of Skechers sandals that…

On the Beggs site I found a pair of Skechers sandals that I had been looking for. They were on at a good price and no postage added! They came in a couple of days with a handwritten note thanking me for the order. It’s so rare to see this these days. I really appreciated that.
I’m going to go to Beggs for all my shoes from now on. I’m really impressed by their service.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

I felt like a valued customer

I felt like a valued customer. My order arrived early. I have mobility issues and would be confident ordering again. I particularly liked the personal handwritten note enclosed and return label if needed. Would not hesitate to recommend.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service from staff…

Excellent friendly service from staff at the Market Harborough branch.

Bought a pair of Ecco sandals for the same price as they would have been online but delivered to my house the next day.

I previously bought all my shoes at Christian’s in Market Harborough and am now happy to support another family business that has now taken over the original store.

Thank you for the excellent service.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

BEGG shoes-Outstanding

I thought the service at BEGG shoes was out standing, fast delivery, had item I wanted & good price to. Love that I'm helping, a family ran business. I shall purchase, from here again - when looking for my next pair of shoes.
I ordered sketchers trainers slip on's - in April 2026 - fab shoe establishment. Thank you

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Begg Shoes

Great service from Begg Shoes. The shoes arrived within a couple of days and had been carefully checked and packaged with a personalised note enclosed. The shoes were exactly as ordered and sold at a competitive price. I would definitely buy from this company again.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Ordered Friday lunchtime arrived Saturday morning amazing service. Didn’t need to return but they provided a return label inside box if needed. Handwrittten note inside , little touches x

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Unfortunately I ordered the wrong size

Unfortunately I ordered the wrong size, but so easy to return as Begg Shoes had included a return label. Shoes arrived very quickly! Sadly they didn't have the size I wanted but I have found them on another site but not in sale😢

17 July 2026
Unprompted review

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