Beers of Europe Ltd. Reviews 

15,610
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally wide selection of specialty beers from around the world and mention that the online ordering process is extremely straightforward. People note that packages typically arrive very quickly and are carefully wrapped and securely packaged to ensure completely safe delivery. Some reviewers were not happy with unexpected delivery delays, paying extra for expedited shipping services that ultimately failed, and occasional tracking complications. A few other people also felt that communication could be improved, noting recurring problems with missing order confirmations or receiving damaged items.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the fantastic and wide range of beers... See more

Delivery service

Customers report widespread satisfaction and appreciation regarding the delivery service, frequently... See more

Order

People report ambiguous experiences with order processes, highlighting a division in customer satisfaction.... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient deliveries... See more

Price

Consumers find price to be ambiguous, experiencing varying costs and values. Many customers report reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website offers large selection on world beers that have struggled to get anywhere else. Competitively priced and user friendly website. Ordered arrived quickly and well packaged as gift. Cannot rec... See more

Rated 5 out of 5 stars

The service I received was amazing, above & beyond and probably the best customer service I have received in a long time, thank you! The non-delivered order (courier -APC/first4logistics... See more

Rated 5 out of 5 stars

Great institution, excellent service and fast delivery. Matt - who takes my twice-yearly phone order - is brilliant. Quick, efficient and friendly. Love this outfit.

Rated 5 out of 5 stars

I was looking for Berliner Weisse and discovered Beers of Europe on Google. As I considered the price per bottle extremely good I decided to put in an order of four bottles. Three days later my doo... See more


Company details

  1. Beer Store
  2. Beer Distributor
  3. Brewery
  4. Liquor Store
  5. Wine Store

Written by the company

Britains Biggest Beer Shop, with probably the best selection of beers, ciders and spirits in the world in store or online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.5

All reviews

(15,610)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Augustiner nearly out of date.

Ordering was easy and delivery was quick but I was not impressed by my favourite beers having a very short date on them. April 25, delivered mid March 25. I love Augustiner Helles and I am glad I have tasted this perfect beer (for me) elsewhere because the six I got from Beers of Europe did not taste fresh. The email on the web site wasn’t working either or I would have let them know. This was my first order and will be my last, shame because they are cheaper and do have a large selection.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

BOE is truly one of the best websites…

BOE is truly one of the best websites if not the best for European beers. I have ordered a couple of times with them now and the German beers I purchased have all been exceptional.

Always packaged well in a strong reinforced cardboard box and the bottles are clean and fresh looking with excellent best before dates.

Prices are very affordable too and I can treat myself to a box of beers without feeling guilty about the cost.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

No Beers and No Accountability

I placed an order with Beers of Europe via Amazon with clear instructions not to leave the order outside. They delivered my order using DPD. The courier claimed the order was delivered to me in person but provided no signature (only a typed name that was my middle name) and a photo of the parcel outside my front door. I arrived home 8 minutes later to find the box had been carefully cut open and all contents stolen. Despite clear evidence that the parcel was not delivered and the items had been stolen, Beers of Europe was rude and unhelpful and took no accountability despite contacting them several times. I eventually obtained a refund via Amazon after multiple attempts. I would not recommend this customer-unfriendly, unprofessional company and will not use them again.

23 December 2024
Unprompted review
Rated 1 out of 5 stars

Check your order!

Generally good but check you order. Mine was one can short.

Not a huge issue I know, but what really bugged me was when I took the time to email them, explaining the situation, after placing a large order, no one even bothered to get back to me……I’ll use them again but not for large orders.

17 November 2024
Unprompted review
Rated 5 out of 5 stars

Error sorted quickly

After I made an error with my order, I rang BoE who sorted it instantly, enabling the beer to be delivered in time for my son-in-law's birthday - thank you!

24 September 2024
Rated 5 out of 5 stars

Great selection of beers

Great selection of beers! Prices are reasonable if you are looking for something different. I Purchased from them recently, my shipment left them with DHL courier service and they were a problem in this transaction, delays and non-delivery, But when I called Beers of Europe to investigate they did, Mathew was great and helped me get my beers. Cheers Mathew!

21 August 2024
Unprompted review
Rated 3 out of 5 stars

Glad to see they got 4 plus points

Glad to see they got 4 plus points, thought I had been scammed for a moment. Said next day delivery and nothing arrived, ordered 15th for father's day. Not so great ehh but oh well, please just deliver soon as you can, order no 52933

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Feels like a scam


On March 28, 2024, I placed an online order from the Netherlands with the web store "Beers of Europe Ltd". The package never arrived. After several contacts, I received the response that my order had been lost by the carrier. On May 6, 2024, I was finally asked whether I wanted to place the order again or if I wanted my money back. I opted for a refund. Now it is June 6, 2024, and I still have not received my money back. I have emailed several times and received a response that it is taking longer, but I really think this is taking far too long. I read good reviews and did not expect this. It feels like a scam. In short, I recommend that you do not order anything from the store "Beers of Europe Ltd" from abroad.

6 May 2024
Unprompted review

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