BEC Consultants Reviews 

3,391
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff members for guiding them smoothly through the entire process with great patience and clear communication. Consumers consistently highlight the competitive prices and efficient service that secure great energy contracts while saving valuable time and money for their businesses. Some reviewers were not happy with unreturned phone calls and the absolute lack of meaningful support when trying to resolve persistent account problems. A few other people also felt that unexpected price increases during contract renewal caused significant financial pressure and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, professional, and... See more

Service

Clients share positive opinions on service, noting that the entire process from start to finish is simple,... See more

Price

People report positive experiences with price, noting that rates are consistently competitive compared to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aiden has been very helpful and patient throughout the experience. He has answered any questions I have had and chased me up without harassing me when I have been snowed under and slow to reply. He... See more

Company replied

Rated 5 out of 5 stars

Aidan is a credit to BEC Consultants. Efficient, competent and very friendly, he went through every possible angle to save our company money on our electricity. Over the last 25 years we have worked w... See more

Company replied

Rated 5 out of 5 stars

We were contacted out of the blue by BEC about locking in new energy contracts for the years to come, before the autumn hike in prices. We dealt with Aidan, who was very friendly and helpful and expla... See more

Company replied

Rated 5 out of 5 stars

Karl Green reached out to our company in September 2025 regarding new energy contracts, but we weren't quite ready to start looking. I kept hold of his details and got in touch when we were ready to s... See more

Company replied


Company details

  1. Utilities

Information provided by various external sources

Commercial energy consultants that ensure we manage your energy whilst you manage your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(3,391)

248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless , broken promisses

Been trying to deal with an issue for over a year, they keep promising to call back but don't. They do not return calls as advised when you call them. Only sending this review in the hope they may respond .Avoid

9 January 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Nick, Our customer care team has contacted you in regards to this matter, our sincerest apologies that it has taken some time to get this matter resolved, kind regards BEC consultants

Rated 5 out of 5 stars

Dealt with Karl Green very quick at…

Dealt with Karl Green very quick at coming back with prices, and BEC were more competitive than other consultants

11 December 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Easy Process

Karl did all the leg work which made the process so easy for us. Two 5min phone calls and got us a great deal

10 December 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Linsey, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great work by BEC

I have used BEC for many years now and Karl has once again been a great help securing our energy contracts. I would highly recommend BEC.

10 December 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Kevin, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

I have worked with Karl for many years…

I have worked with Karl for many years and trust the advice he has given me always.

2 December 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Karen, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Getting a new deal with confidence

Karl at BEC always makes renewing our contract or changing our energy suppliers easy and efficient. His knowledge of the market means we feel confident that we get a good deal.

8 December 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Sarah, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service from Morgan

2 December 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Jackie, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Alex Inott from BEC Consultants was patient and secured the best energy price.

Alex Inott from BEC Consultants was extremely patient and helpful taking his time to explain our options and securing us the best energy price. deal.

1 December 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Paul, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great experience.

Morgan Coughlin - Dee was very helpful. He was polite and easy to understand.

27 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great experience

Karl was super helpful and got us a great rate. No faffing around which is always a plus!

25 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Very knowledgeable and helpful service

Karl Green was very patient and knowledgeable when advising me on a securing a good rate for my school's electricity and gas contracts.
It's reassuring to know he is there in case I have any further questions along the line.

27 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Debbie, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

A huge thank you to Karl Green for…

A huge thank you to Karl Green for looking after us once again and securing the best deal for our ever expanding business. Quick, professional and no-nonsense as always. We renew all our offices through Karl at BEC Consultants and would highly recommend him to anyone looking for reliable, efficient support.

27 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Marie, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

10 stars and Knighthoods

To say that Lovelle (Knox) and Jordan (Herbert) need 10 stars would be an understatement. They both fully deserve knighthoods no less for the sterling work they've done on our account over nearly a year.
Not only have they seen off those unprincipled rascals at PE (Pozitiv Energy) when we were minutes away from being disconnected (on two separate occasions), but their dogged persistence meant that we actually ended up with a credit on our account.
We simply couldn't have done it without their help, and I sincerely hope that their hard work and dedication are properly recognised and rewarded by those in charge. They are a credit to BEC-Consultants.

25 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Alec, thank you for leaving this 5 star review for Lovelle, Jordan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service

Clear and helpful advice from Karl and great prices from him and Pam.

21 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Linda, thank you for leaving this 5 star review for Karl and Pam consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great savings

Karl helped with giving me a better energy deal than I have seen online. Signing up was straightforward too with Docusign forms.

14 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Kelvin, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

The team at BEC

The team at BEC truly understands the energy sector and provides tailored solutions that help streamline costs while ensuring sustainability.

A special shoutout to Morgan, who went above and beyond in guiding us through the entire process. Morgan was not only knowledgeable but also incredibly approachable, taking the time to answer all our questions in detail and making sure we fully understood all our options. It’s rare to find someone so dedicated to providing excellent customer service, and Morgan’s personal touch made all the difference.

Thanks to BEC and Morgan, we now feel confident in our energy strategy moving forward. They’re a top choice for anyone looking for expert advice and support in navigating the complexities of energy supply. Highly recommended!

17 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Matthew, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 4 out of 5 stars

Karl did it again

Karl did it again. Sorted out my Gas contract with speed and efficiency. The price quoted beat all other brokers who quoted for the business,
It is a 4 star review as people often do not trust 5 star reviews.

7 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Ray, thank you for leaving this 4 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great customer service

I found Alex to be patient and courteous whilst finding the best prices for our utilities, although we are currently tied into a contract with another supplier, he managed to secure great prices for next year.

10 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Alex Inott was very informative and…

Alex Inott was very informative and helpful. Answered all questions and explained the quotations very clearly.

10 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Matt, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Jordan was very professional and helped…

Jordan was very professional and helped me change to a much better package for my utilities. Phoned and arranged suitable time to talk about the contract

7 November 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Jordan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

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