BEC Consultants Reviews 

3,395
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff members for guiding them smoothly through the entire process with great patience and clear communication. Consumers consistently highlight the competitive prices and efficient service that secure great energy contracts while saving valuable time and money for their businesses. Some reviewers were not happy with unreturned phone calls and the absolute lack of meaningful support when trying to resolve persistent account problems. A few other people also felt that unexpected price increases during contract renewal caused significant financial pressure and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, professional, and... See more

Service

Clients share positive opinions on service, noting that the entire process from start to finish is simple,... See more

Price

People report positive experiences with price, noting that rates are consistently competitive compared to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aiden has been very helpful and patient throughout the experience. He has answered any questions I have had and chased me up without harassing me when I have been snowed under and slow to reply. He... See more

Company replied

Rated 5 out of 5 stars

Aidan is a credit to BEC Consultants. Efficient, competent and very friendly, he went through every possible angle to save our company money on our electricity. Over the last 25 years we have worked w... See more

Company replied

Rated 5 out of 5 stars

We were contacted out of the blue by BEC about locking in new energy contracts for the years to come, before the autumn hike in prices. We dealt with Aidan, who was very friendly and helpful and expla... See more

Company replied

Rated 5 out of 5 stars

Karl Green reached out to our company in September 2025 regarding new energy contracts, but we weren't quite ready to start looking. I kept hold of his details and got in touch when we were ready to s... See more

Company replied


Company details

  1. Utilities

Information provided by various external sources

Commercial energy consultants that ensure we manage your energy whilst you manage your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(3,395)

248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service year after year

I’ve been using BEC for over the last 8 years and they have always managed to provide a great service and above all the most competitive rates for our gas and electricity.

17 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Pete, thank you for leaving this 5 star review for BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 1 out of 5 stars

Another fraud. Twice in two months. How are they still trading.

After fraudulently moving my Electricity supplier two months ago, they have now renegotiated my Gas account, with a huge increase 50% in costs to start from January 2017. I have never engaged with BEC to do this, i have never signed a letter of authority, they were rude and dismissive on the telephone when I call them last time, this time someone was going to call me back within a couple of hours, heard nothing. Will complain to Ombudsmen, see if they can do anything to stop this fraud from going on. Addition, as you can see from the reply, they are doing nothing to stop the frauds happening in the first place, there is no apology in the reply, do not do business with these people they employ fraudsters.

16 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Nigel, thank you for raising this issue, as you are aware our Customer Care Team has responded to you and they have already raised these queries to ensure they get a resolution as quickly as possible for you. I am conscious they have already got a resolution on the electricity for you and are working on the gas now as you have been advised. Should you need any further information please reach out to them on the contact details that you have been provided. Regards BEC Consultants.

Rated 5 out of 5 stars

Morgan Coughlin-Dee gave excellent service

Morgan Coughlin-Dee was proffessional, warm, efficient and transparent within the whole process.

15 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Highly Recommend

Jordan and Aiden were pleasure to deal with and secured our new business energy contract quickly and efficiently.

12 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Becs, thank you for leaving this 5 star review for Jordan and Aiden, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service


Morgan Coughlin-Dee made the whole experience easy and simple he was frinedly and not too pushy and has secured our energy for another 2 years. Thanks

12 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi David, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Fast, efficient service

Karl provided a fast, efficient service - he is very knowledgeable and secured us good deals for our company gas an electricity

10 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Emma, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Karl Green is my point of contact

Karl Green is my point of contact, he has always been great to work with, when problems have happened he has stepped up and got it sorted.
Having him to sort out any issues has been a real help for me.

9 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Alan, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

ALWAYS use Morgan & BEC - simply the best!

Morgan at BEC Consultants was exemplary.

Its incredibly important that you consult with BEC when looking at energy renewal tariffs. In doing so Morgan has made considerable savings for my company & i wouldnt hesitate to recommend their services.

Excellence personified ! |Many thanks.

6 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Andy, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Karl was most helpful

Karl was most helpful, as ever. Would highly recommend.

5 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Excellent service

I normally dislike dealing with these kind of companies and they can be less than truthfull. I however engaged really quickly with Francesca Jennings when she called my business. She was very polite and very helpful and I agreed to chat with her again about fixing my elctric charges. I waa then passed through to Jordan Herbert who was very clear in his price comparrison and helpful on any queries I had. An overall excellent experience. No complicated phone system, straight through to advisors and contract dealt with within the hour.

4 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Francesca and Jordan, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Morgan was really helpful and found us…

Morgan was really helpful and found us great renewal prices. really glad we are with BEC for our energy.

4 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

morgan clearly mentioned all options…

morgan clearly mentioned all options and guided me through changing my provider he could not have been more helpful and patient with me i cant thank him enough thankyou 1000 times

3 March 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Roger, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

We have used BEC consultants for many…

We have used BEC consultants for many years, Karl is very patient and helpful, I would recommend using BEC as they are fast & efficient in supplying quotes,

23 February 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Sue, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

BEC Consultants were helpful and easy…

BEC Consultants were helpful and easy to deal with, Morgan was great got us to the right deal and made the process easy. Great job Morgan

19 February 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Ian, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Morgan is very efficient

Morgan is very efficient in getting the best prices for electricity and gas for our Company. This is the 2nd time I've used his company and will definitely use again in the future. Morgan is a safe pair of hands for your energy renewals.

18 February 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Karl at BEC help me out as he does…

Karl at BEC help me out as he does every time my contract is up for renewal. Can’t fault his commitment to getting me the best prices and the best service for my needs. Thanks again.

18 February 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi William, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

3rd or 4th year using BEC

3rd or 4th year using BEC. Always dead straight advice..no green tree hugging net zero bollocks..just good prices ..recommended.

17 February 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Colin, thank you for leaving this 5 star review BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Excelllent Service and super friendly staff

Jordan and Frankie were excellent, very friendly and professional. Came back to us within an hour with fantastic savings on our gas and electric.
Would definitely recommend.

11 February 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Jordan and Frankie, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Always a straight forward procedure…

Always a straight forward procedure while being guided by Karl Green, its a pleasure to be advised and he always sources the best deals for our companies contracts.

10 February 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Maxine, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Always helpful and efficient

9 February 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Liz, thank you for leaving this 5 star review BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

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