BEAUTYCOS.co.uk Reviews 

265
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic products, noting that rare items are often hard to find elsewhere and available at amazing prices. People also mention the swift turnaround, excellent communication, and prompt delivery times that make shopping smooth and reliable. However, some customers also noted issues with slow shipping, customs delays, or damaged packages arriving unexpectedly. Some reviewers were not happy with tracking problems or missing items that required extra effort to resolve with support. A few consumers mentioned experiencing frustrating delivery attempts and unexpected hurdles when trying to sort out order issues.

What people talk about most

Delivery service

Consumers find delivery service to be positive, noting that items generally arrive on time with helpful... See more

Product

Customers consistently note positive experiences with product, highlighting the availability of rare and... See more

Price

Reviewers highlight positive aspects of price, frequently describing rates as excellent and much cheaper than... See more

Order

Users describe ambiguous interactions with order experiences, as feedback is sharply divided. While some... See more

Service

Customers had positive experiences with service, highlighting prompt delivery and great quality fragrance.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's good as I can get the rare items I need and I'm a return customer, but I find the delivery expensive and slow and wish there were most options.

Rated 4 out of 5 stars

Great company, fabulous products…they just need a better delivery service than GLS.

Rated 5 out of 5 stars

This product we came across in Lanzarote, my husband has to use this as it is the only cream that stops the itching on his arms and legs, it softens and heals the abrasions that appear on his limbs fr... See more

Rated 5 out of 5 stars

Bought a Jo Malone aftershave for a 30th birthday present. It’s beautifully wrapped so I cannot open it but in anticipation- thrilled with the purchase. A good price and arrived as promised. Would... See more


Company details

  1. Cosmetics Store
  2. Cosmetics and Perfumes Supplier
  3. Health and Beauty Shop

Written by the company

Beautycos has one of the largest selections of hair products, skin care products, perfume and make-up as well as everything the beauty heart desires. We sell all the well-known brands that you can get from your hairdresser, beautician and make-up artist, we are just much cheaper. We have a huge selection of all the well-known brands. We employ a wide range of professional staff. At BEAUTYCOS you will find everything from hairdressers, color technicians, nail technicians, materialists to beauticians. We have carefully assembled our team to be able to provide you with professional guidance. We would like to be your favorite retailer of, among other things, shampoo, conditioner and hair treatment.


Contact info

4.0

Great

TrustScore 4 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(265)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived when it should and in good order

3 February 2025
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Dear Shane

Thank you for the great review!

We're glad that your order arrived quickly and that you're happy with the products and prices

Thank you for shopping with us.

We wish you a very good day
Best regards, Malene

Rated 5 out of 5 stars

Very happy with BeautyCos

Very happy with BeautyCos. I had never used the site before, but everything was excellent. Product is perfect and delivery tracking was helpful. Many thanks.

30 January 2025
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Dear James

Thank you for taking the time to give us such a nice review.

We are so pleased to read that you’ve had a good experience shopping on our webshop, and hope that your order has lived up to your expectations.

We hope to see you again on our webshop or one of our physical stores in Denmark.

I hope you have a lovely day,
Kind regards, Louise

Rated 5 out of 5 stars

easy to order and arrives on time

easy to order and arrives on time , competitive pricing and has items i couldnt get elsewhere

27 January 2025
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello Ruth,

Thank you for the great review.
We're glad that your order arrived quickly and that you're happy with our service and prices.

We always try to have a wide range of products including new and popular classics.

Thank you for shopping with us and we hope to see you again soon.
We wish you a very good day
Best regards, Malene

Rated 5 out of 5 stars

Excellent

Good prices and prompt delivery - no hassle.

20 January 2025
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello Isky,

Thank you so much for such a lovely review, it means a lot to read that you had a good experience when you shopped with us.

We hope to see you again soon.

We wish you a great day
Best regards, Malene

Rated 1 out of 5 stars

Customer Service @ BeautyCos

I recently purchased some Exuviance, Believe Age Reverse Day Repair SPF 30. Unfortunately, the actual tube developed a fault around the seal. So when using the pump nozzle the cream would leaking from the seal, creating unnecessary wastage and mess. The tube due to the faulty seal was not air tight...This product is not fit for purpose, why have a nozzle when the cream leaks from the split seal???

After contacting BeautyCos with evidence images regarding this (give them benefit of the doubt - as it was near Christmas!!) BeautyCos finally replied. Their customer service could have been a lot, lot better. They want more proof such as a video action, which would be good if my phone had that facility; it doesn't. BeautyCos seems to be shirking their responsibility. This product is not fit for the purpose. I as a customer bought this product in good faith, and all I have met with is shoddy customer service and it's all my fault attitude.

Would I recommend BeautyCos to others, I would say be very mindful that should your product develop a fault BeautyCos are quite reluctant to rectify it. They've took your payment... So you can more or less get stuff, as they are not interested.

The rating given is not a true reflection as I cannot mark for minus, but if I could have I would have marked BeautyCos minus ten and that's being over generous.

2 January 2025
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello,
We are sorry to hear that you have not been satisfied with the service you received.
Looking into the case I can see we contacted our supplier after you told us you couldn't provide a video. After we contacted them on the 14th January, we have fully refunded you for the faulty item the same day.
We hope you are happy with the other products you bought and wish you a lovely day.
Best regards, Malene

Rated 5 out of 5 stars

I received the product I asked for and…

I received the product I asked for and use. A small problem with communications as they are not in UK but all sorted and they were very understanding.

10 January 2025
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello,
Thank you very much for the review.
We are happy to hear that you got our order and are happy with the products.
It is correct that we are based in Denmark, however we are always ready to help if there is any questions regarding an order or a product from our webshop. I am happy to hear we managed to solve the issue.
We hope to see you again and wish you a lovely day.
Best regards, Malene

Rated 1 out of 5 stars

Not very happy with them to be honest

Not very happy with them to be honest.
I order a set of products and enter the address manually to where i wanted it be sent. As the order went through it went to an old default address. i emailed straight them away with the correct address and the error.
All i got back was sorry as you should have read in our terms and conditions we don’t work weekends it was sent to the address i did not want it sending to.
In my humble opinion this is shocking service I will not be using them again for anything

3 January 2025
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello Michael,
We are sorry to hear you have had a bad experience.
We have tried to help you the best we can, and we have forwarded the correct address to the shipping company. I have mentioned the details in the e-mail I have sent you, and I am currently awaiting your response, to ensure I am helping you the best I can.
As I have also mentioned we are working on a solution to ensure a similar problem won't happen again.
Regarding the default address when logged into your account, the system will only use the saved address as shipping address if this is checked off during check-out.
We are sorry for the inconvenience this has caused you and are working to find a suitable solution together with you.
I look forward to hear from you and wish you a great day.
Best regards, Malene

Rated 5 out of 5 stars

Good quality & competitive prices

Good quality & competitive prices. Arrived quickly & on time. Well packaged. Value for money. Item as described. Very happy with purchase. Will use again

5 December 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello Sajid,

Thank you for the great review.
We're glad that your order arrived quickly and that you're happy with the products and prices.

We always endeavour to pick, pack and deliver as quickly as possible so that you can enjoy your order as soon as possible.

Thank you for shopping with us.
We wish you a very good day
Best regards, Malene

Rated 5 out of 5 stars

The products were accurately described…

The products were accurately described and arrived on time: Great service!

26 December 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello Mark,

Thank you for taking the time to write a review.
We're happy that your order arrived quickly and that you would like to recommend us.

Thank you so much for shopping with us.

We wish you a very good day
Best regards, Malene

Rated 5 out of 5 stars

Can’t fault

Can’t fault, excellent service, delivered on time and before Christmas.

28 December 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello Dave,

Thank you so much for such a lovely review, it means a lot to read that you had a good experience when you shopped with us.

We hope you'll want to shop on our webshop again.

Have a great day
Best regards, Malene

Rated 5 out of 5 stars

Recommended

I’ve started using BeautyCos to buy my favourite French brand, Codage. It seems to be the only UK-registered company to supply Codage now. The delivery time is a little slower than some, but the prices are great and I can highly recommend.

16 December 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello JimboWales,

Thank you for taking the time to write such a wonderful review.
We're happy that you would like to recommend us and that yopu have found your favourite brand on our shop. We are also very happy to be able to supply Codage. It actually means more than you think to hear that our dear customers are happy and satisfied!

Thank you so much for shopping with us.

We wish you a very good day
Best regards, Malene

Rated 5 out of 5 stars

Just brilliant

Really fast shipping, great communication, just incredibly efficient, especially considering it's christmas time and the package was being sent from Denmark to England. 10/10. The package arrived in 3 DAYS. This wouldn't be a plausible reality in England. They were also the only company that had the limited edition perfume light blue "sun" as Dolce & Gabbana has stopped producing it this year and i couldn't find it anywhere in the rest of Europe.

Literally couldn't recommend Beautycos enough.

17 December 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello Sophia,

Thank you so much for taking the time to write such a lovely review. It actually means more than you think to hear that our dear customers are happy and satisfied!

We always endeavour to pick, pack and deliver as quickly as possible so that you can enjoy your order as soon as possible. We're glad your order arrived so quickly during Christmas time.

We look forward to see you again and wish you a wonderful day.
Best regards, Malene

Rated 5 out of 5 stars

Website was super easy to use

Website was super easy to use, item arrived in 2 weeks. Happy days!

11 December 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hi Liam,
Thank you so much for writing a review.
We are happy to hear that you found the website easy and that the order arrived safely.
We hope to see you again and wish you a wonderful day
Best regards, Malene

Rated 5 out of 5 stars

Fast excellent product

Fast excellent product. Easy to use. Thank you.

6 December 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Dear Michelle

Thank you so much for your positive review! We’re glad to hear that you’re happy with the product and find it easy to use.

We look forward to assisting you again in the future.😊

Best Regards
Emma, Beautycos

Rated 5 out of 5 stars

Flowless experience from purchase to delivery

I bought with a big discount one of my favourite perfumes, ''Eight & Bob'' 150ml. Since it is very expensive I was happy to find it in Beautycos with a good discount. Normally I buy it from the eightandbob site and I was sceptical to choose Beautycos. But I was persuaded by the reviews.

Indeed, I kept receiving updates on my parcel and, although I live in N.Ireland, UK, I received it in about a week. The delivery was international, from Denmark but the parcel was delivered promptly.

I would definitely choose Beautycos for a next purchase

2 December 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Dear Katerina,

Thank you so much for your wonderful review!
We're happy to hear that you found your favorite perfume at a great discount and had a positive experience with our service. It's fantastic to know that our updates and timely delivery helped make your shopping experience smooth, especially with international shipping.

We truly appreciate your trust and kind words, and we look forward to serving you again for your next purchase!😊

Best regards
Emma, Beautycos

Rated 5 out of 5 stars

Good tracking service

Very good company good delivery service would recommend this company

26 November 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Hello,

Thank you for your great review!
We're happy to hear that you had a positive experience with both our company and delivery service.
Your recommendation means a lot to us, and we look forward to serving you again in the future😊

Best regards
Emma, Beautycos

Rated 5 out of 5 stars

Very efficient company.

19 November 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Dear Clare,

Thank you for your kind feedback! We’re happy to hear that you experienced our company as efficient.
We truly appreciate your review and look forward to assisting you again in the future.

Best regards
Emma, Beautycos

Rated 5 out of 5 stars

Easy ordering and payment

Easy ordering and payment, fast delivery.
Thank you

15 November 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Dear Denise,

Thank you for your review!

We’re so glad to hear that you had a smooth experience with ordering, payment, and delivery. Your feedback is much appreciated, and we look forward to serving you again soon.

Have a wonderful day😊

Best regards
Emma, Beautycos

Rated 5 out of 5 stars

GREAT COMPANY

I HAVE HAD A FEW ORDERS FROM HEAR NOW AND HAVE ALWAYS BEEN VERY PLEASE. FAST DELIVERY, VERY NICE TO TALK TO IF YOU NEED HELP.

23 November 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Dear Della,

Thank you for your wonderful review! We’re so happy to hear that you’ve been pleased with your orders, fast delivery, and the support from our team. Your kind words mean a lot to us, and we appreciate your continued trust in our company.

We look forward to assisting you again in the future!

Have a wonderful day😊

Best regards
Emma, Beautycos

Rated 5 out of 5 stars

Legit products

No issues at all, ordered 2 high end beauty products and they arrived fairly quick. Packaged well and in great condition. Would purchase from again.

15 November 2024
Unprompted review
BEAUTYCOS.co.uk logo

Reply from BEAUTYCOS.co.uk

Dear Brooke,

Thank you so much for your great review! We’re happy to hear that you are pleased with both the products and the delivery. We truly appreciate your feedback and look forward to welcoming you back as a customer.

Have a wonderful day😊

Best regards
Emma, Beautycos

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