Beautinow B.V. Reviews 

1,811
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I’am beautinow client for 3 years rn and i can tell that Company is amazing not only cause the fragrances are cheaper than everywhere else but the support team is doing great job too. Whatsapp admin i... See more

Company replied

Rated 1 out of 5 stars

Scam Warning: Counterfeit Unique'e Luxury Tester Delivered with Typos! I am extremely disappointed with Beautinow B.V. I paid €224.00 via iDEAL for a 100ml tester bottle of Unique’e Luxury - Crus... See more

Company replied

Rated 5 out of 5 stars

In my experiece it has been good. No shipping issues mainly since I order within Netherlands. Amazing sales on luxury niche fragrances and great loyalty program. So far haven't run into any issue... See more

Company replied

Rated 5 out of 5 stars

My first order came quickly and without any problems. Unfortunately second time I received wrong perfume (new version of it). My complain was answered very quickly and after receiving proposal of keep... See more

Company replied

Company details

  1. Cosmetics and Perfumes Supplier
  2. also in
  3. Perfume Store

Written by the company

Beautinow is your destination for niche perfumes, designer fragrances, and luxury cosmetics. Discover an exclusive collection of niche perfumes, high-end designer fragrances, and luxury cosmetics at Beautinow. We bring together the best of rare and unique scents, perfect for those who value individuality and craftsmanship in their fragrance choices. From boutique, hard-to-find perfume houses to renowned designer brands, our carefully curated selection offers something for everyone. Whether you're searching for your next signature scent or a high-quality beauty product, Beautinow delivers a premium experience with every purchase, featuring competitive prices and fast, reliable shipping.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(1,811)

98 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve bought two perfumes

I’ve bought two perfumes. Later they sent an e-mail that only one in stock, and after a week another e-mail that there isnt in stock.

11 August 2025
Unprompted review
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Reply from Beautinow B.V.

Hello Robert, we truly apologize for this inconvenience. I understand this was a very sad situation. :( We strive to prevent these situations in the future!

Rated 5 out of 5 stars

Great Service

The product is in great condition..fast service...trusted seller

8 August 2025
Unprompted review
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Reply from Beautinow B.V.

Hello Lou! Thank you for your kind review!

Rated 5 out of 5 stars

Impressed ❤️🔥

Wow, I’m beyond impressed! The delivery was super fast — I wasn’t expecting it so soon! The perfumes are absolutely stunning and smell divine. You can really tell it’s high-quality. Everything from the packaging to the scent was perfect. I’m so happy with my purchase and will 100% be ordering again. Highly recommend this site to all fragrance lovers!

7 August 2025
Unprompted review
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Reply from Beautinow B.V.

Hi Raluca! We really appreciate your kind words!

Rated 5 out of 5 stars

Good products

Good products, good prices and quick service.

7 August 2025
Unprompted review
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Reply from Beautinow B.V.

Hello dear! Thank you for your 5 star review!

Rated 1 out of 5 stars

WARNING DO NOT ORDER FROM HERE

WARNING DO NOT ORDER FROM HERE
Order placed on 7th July 2025
As of today 29th July 2025 I still have no goods and the tracking does not work
They supposedly sent my order twice as the original order is still not tracking with post NL
and neither is the 2nd order they say they shipped again
I’ve had to now ask my card company to claim the money back!
Please do yourself a favour and order from somewhere who actually deliver and care about their customers.

I’m still chasing this order and refund as of 11.8.2025

They are still not being honest and helpful
No refund no goods

It is the responsibility of the company to make sure you receive your goods.
Not the responsibility of the customer to contact couriers and postal services to only be told to contact the sender.

Beautinow are very well aware of what they are doing to customers

I contact them on an almost daily basis and keep getting the run around and false promises and excuses.

PLEASE DO NOT WASTE YOUR MONEY BUYING NON EXISTENT GOODS FROM THIS SCAM COMPANY

7 July 2025
Unprompted review
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Reply from Beautinow B.V.

We're truly sorry to hear that you had a disappointing experience. This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. Your feedback is important to us, and we'd appreciate the opportunity to learn more about what went wrong so we can make things right. Please feel free to reach out to us directly so we can address your concerns personally. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

200€+ worth of product missing

editing this to say i tried to get my perfume that i ordered i was missing 200 euro worth of perfume i reached out to a woman named valeria and she did nothing but vheck with the handler of my package as if that mattered she sent me the picture that they take of my box showing proof of delivery as if i didnt show her the same box only being able to fit two perfumes these idiots will reply to your review saying the same copy pasted bs message to try make themselves look good as if reaching out does anything as ive proved if you see these one star reviews please listen for your wallets sake im lucky i used klarna for my order so i was able to freeze it while they try to sort it out these guys are desperate if the price seems to good to be true thats because it is do not order from here i repeat do not order from this horrible website if i could give minus stars i would terrible company they have now asked me to change my review to remove something i said but havent fontacted me to give me my products 👍🏼 terrible company do not buy from here
if i recieve my product my review will be updated

15 May 2026
Unprompted review
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Reply from Beautinow B.V.

We're truly sorry to hear that you had a disappointing experience. This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. Your feedback is important to us, and we'd appreciate the opportunity to learn more about what went wrong so we can make things right. Please feel free to reach out to us directly so we can address your concerns personally. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Clive Christian Blonde…

I’ve ordered Clive Christian Blonde Amber and I’m truly satisfied of this purchase.
Fast shipping and 100% original perfume.
Recommend!

24 July 2025
Unprompted review
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Reply from Beautinow B.V.

Thank you for your kind review!

Rated 1 out of 5 stars

This was my third order and now the…

This was my third order and now the last! I ordered the Vinegia 21 perfume a few days ago. Now I received the package which was not opened before. And now only the gift that should come with the order is in the box, but the perfume is missing! I was a very satisfied with the shop because of the great prices but this is clearly a fraud! If you don‘t have the perfume in stock just cancel the order, give me the money back and don‘t ship an order with only the gift!!!

19 July 2025
Unprompted review
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Reply from Beautinow B.V.

We're truly sorry to hear that you had a disappointing experience. This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. Your feedback is important to us, and we'd appreciate the opportunity to learn more about what went wrong so we can make things right. Please feel free to reach out to us directly so we can address your concerns personally. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Good Prices, Awful Customer Service...

Previous had good service from Beautinow. Good prices, genuine products. However the mark of a good company is how their customer service responds to problems and this is where it goes badly wrong with Beautinow. I had a delivery arrive in a damaged package and one of my items a bottle of Mango Oud by Gritti was missing. I sent Beautinow a photo of the damaged box and details of the missing item, the customer service team replied requesting more photos and that, I complete a form for a claim from their courier. I was unable to provide further photos as by this time I had recycled the packaging, I completed the form as requested. Having done all this and despite spend well over €2,000 with them, I have had no further information in over a month, despite regular requests for updates. I will never use them again, and would recommend everyone else to AVOID BEAUTINOW as they are not interested when something goes wrong no matter how good a customer you are.

22 May 2025
Unprompted review
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Reply from Beautinow B.V.

We're truly sorry to hear that you had a disappointing experience. This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. Your feedback is important to us, and we'd appreciate the opportunity to learn more about what went wrong so we can make things right. Please feel free to reach out to us directly so we can address your concerns personally. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Excellent First Experience!

Super fast delivery, great prices and 100% authentic products. Everything arrived perfectly packed and in top condition. I’m really impressed and will definitely order again. Highly recommended!

7 July 2025
Unprompted review
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Reply from Beautinow B.V.

Thank you for your kind review!

Rated 1 out of 5 stars

I haven't received the package yet

I haven't received the package yet. The tracking number is not valid... 10 days have passed since the order.. they didn't respond to emails.

4 July 2025
Unprompted review
Beautinow B.V. logo

Reply from Beautinow B.V.

We're truly sorry to hear that you had a disappointing experience. This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. Your feedback is important to us, and we'd appreciate the opportunity to learn more about what went wrong so we can make things right. Please feel free to reach out to us directly so we can address your concerns personally. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Do not get anything here !!

Do not get anything here !!! FAKES !!! All fakes … I purchased BDK Pas Ce Soir Extrait and recently went to check authenticity given that the perfume seemed to not smell like it’s supposed to. And I found out it was a FAKE ! I wrote to them and no response.

15 April 2025
Unprompted review
Beautinow B.V. logo

Reply from Beautinow B.V.

We're truly sorry to hear that you had a disappointing experience. This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. Your feedback is important to us, and we'd appreciate the opportunity to learn more about what went wrong so we can make things right. Please feel free to reach out to us directly so we can address your concerns personally. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

You have best prices

You have best prices, best quality and best delivery! I’m and my friends with you :)

15 May 2025
Unprompted review
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Reply from Beautinow B.V.

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great quality and without a doubt…

Great quality and without a doubt authentic!
Ordered a Nishane perfume on a Sunday, received it on Wesnesday. Amazing price too. Thanks!

25 June 2025
Unprompted review
Beautinow B.V. logo

Reply from Beautinow B.V.

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great experience

Great experience, authentic parfumes. Have shopped many many times with perfect service. Best overall prices for difficult to find niche parfumes. Recommended

23 June 2025
Unprompted review
Beautinow B.V. logo

Reply from Beautinow B.V.

Thank you for your 5 star review!

Rated 1 out of 5 stars

No order or refund! Avoid!

I made an order on the 3th of June and it still didn't get to the shipping company! I sent several emails to try and see where my order was and no response, i asked for a refund and no response! They are now ignoring me, won't answer and i have no perfume or refund! Do not buy from them!

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Defrauded me out of £480. Avoid

I live in the UK and have typically been able to find better fragrance prices buying from foreign retailers (usually in France) than over here -- but this company has been my first bad experience and put me off entirely!

I can't speak to the quality of their fragrances (since we didn't even have the pleasure of receiving them) but if the way they run their customer service is any indication of company ethics, I wouldn't be surprised if the products aren't genuine.

To put my experience with Beautinow as briefly as possible: I paid £463 fragrances in December as a late Christmas gift, and it completely slipped my mind that there might be a custom's fee to pay over here. It was only when my parents asked about it that I checked the delivery status, but by that time it had exceeded the Royal Mail holding period and been returned to them in the Netherlands, or wherever they are.

I emailed their customer service about this and it initially looked promising. I expressed that I would rather have the fragrances shipped again than to receive a refund, and paid a further ~£20 to the bank account they provided -- but my fragrances still weren't shipped! They just completely ghosted.

The last time I heard from them was two months ago, and I have since expressed that at this point I just want my money back. No response, even though I can see they have been very active on here managing their bad reviews!

I should've just popped into Harrod's and saved myself the headache. I now have to go through the hassle of reporting this company for fraud and contacting my bank for a refund. Find other retailers if you can help it. Don't be like me. These people obviously have no morals.

4 April 2025
Unprompted review
Beautinow B.V. logo

Reply from Beautinow B.V.

We're truly sorry to hear that you had a disappointing experience. This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. Your feedback is important to us, and we'd appreciate the opportunity to learn more about what went wrong so we can make things right. Please feel free to reach out to us directly so we can address your concerns personally. Thank you for bringing this to our attention

Rated 1 out of 5 stars

Please where is my package???

Please where is my package???? Or return my money. I have written series of mails and I am being ignored. Your live chat no one replies same with your social media handle. Can this be treated as urgent. I need my money back

16 June 2025
Unprompted review
Beautinow B.V. logo

Reply from Beautinow B.V.

We're truly sorry to hear that you had a disappointing experience. This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. Your feedback is important to us, and we'd appreciate the opportunity to learn more about what went wrong so we can make things right. Please feel free to reach out to us directly so we can address your concerns personally. Thank you for bringing this to our attention

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