Bayside Performance Reviews 

They changed their name to Aerospecusa. Absolute garbage of a company. Purchase a full carbon kit for a 2024 Mustang. Carbon was peeling off within two months. First two pieces then the entire set. Reached out tons of times and never heard back. When I finally did they said they never got my messages and were angry I called their product garbage on a comment on Instagram. DO NOT BUY FROM THEM.

Horrible communication need to send 4 emails to finally get the truth. After telling me 9 days then 2 weeks that turns into 2 months. Got my paypal refund. Do yourself a favor avoid the scam buy directly from the manufacturer save time and sanity.

I placed an online order and was shocked when Kevin abruptly canceled it simply because my shipping and billing addresses didn’t match. Isn’t that the whole point of having a web form that allows different shipping countries?
Despite providing all necessary credentials and proof, he still rejected my order—and worse, accused me of being a fraud. The experience was not only frustrating but deeply insulting. Kevin was rude, paranoid, and completely inconsiderate throughout the process.
If you value your time, dignity, and peace of mind, I strongly advise against buying from this shop. It turned what should’ve been a simple transaction into a stressful ordeal.

Kevin is unbelievably rude to customers, will refuse to reply unless its an argument. Seems like the only way to get things shipped is by asking to cancel, wait a few days, then see the order get processed and shipped.

I ordered some Pitbull stands, they shipped next day, arrived shortly after. When I unpacked them, there was an issue with one of the front fork pickup points. I Called Bayside and then sent them pics of the defective part, they shipped me out a replacement the same day. Awesome customer service .....

Rude and dishonest owner. Ordered parts that appeared to be in stock and ready to ship. After waiting for 3 weeks contacted them only to be treated incredibly rudely with no solutions. Owner told me that if I didn't like the way they did business to take my business elsewhere. I will surely do that once the product arrives. Easily worth paying a higher price somewhere else because this company DOES NOT CARE. I was literally speechless after the owner hung up on me.

Terrible shipping times cheaper from us directly they only ship it once you start a dispute btw

I've had a very similar experience to the other reviewers here. No confirmation emails when shipping. Signature required for delivery when I was out of town on vacation. Requested they change it and was treated with hostility and that the salesman "had to check with the owner". No response to my multiple emails. Do not order from them.

I ordered a Yoshimura R-77 full exhaust system in carbon on November 27th 2022. They told me the following day that it could take up to 6 weeks to arrive which I thought is normal because most of the other places selling it where out of stock, but not on Bayside Performance website. I got another email December 1st 2022 saying that it'll take another 6 weeks until the item comes and once again I let it pass. January 17th 2023 I asked about where was my item and I got as a reponse to wait another 2 weeks because they where still back ordered, note that on their web page they are still in stock. March 6th 2023 I've requested to cancel my order and to get a refund because it is ridiculous to wait that long and other places got them back in stock. I've read a couple bad stories about other customer's experinece with claiming a refund with Kevin so I went and opened a dispute with PayPal. Kevin wrote me that my account has been banned and they won't refund me. I will let PayPal deal with it and get my money back.

Do not buy from this company all they do is lie there shipping times are bull s h I t also the guy on the phone said it would take 1 day to get to me. Don't buy from this shady business

Kevin is very difficult to deal with, do yourself a favor and don't do it

If I could give this TRASH company no stars that would be great. I ordered some clutch springs for my bike on July the 8th 2022. I never received a ORDER CONFIRMATION OR RECEIPT from them so
I called several days and left emails with no response so took it to the next level. PayPal.. I contacted them as this now seemed to be fraudulent..miraculously the very next day late in the afternoon, this guy Kevin sends a condescending email lying saying he's emailed me numerous times and the product hadn't shipped.. Still did not send me a order confirmation etc. I responded and told him good keep your order , I want a refund. Several more days go by with no action and he responds with "We have emailed you may times. Nobody is playing around.
We respond to all emails and process all orders as they are received.

Due to high volumes email responses can be 2-7 days right now.

I have been working 16-18 hours shifts 7 days a week for over 900 days in row now.

I am sorry if you are impatient and feel you shouldn't have to wait your turn in line.

If you could mark your emails/orders "more important they other customers that emailed or ordered before you" we could move your requests to the front of the line.
This order was already shipped to you.

Kevin Boisvert
Bayside Performance"

So not only do you suck at running a business, you further insult the customer your suppose to be serving and literally make excuses about why you suck!... Still didnt send Order confirmation/receipt and shipping info lol I just bought springs from Brocks Performance, and will be receiving them tommorow and still after weeks now.. have not received what this clown says he shipped. DO NOT DO BUSINESS WITH THIS COMPANY! PERIOD!

BUYER BEWARE - This place is a scam. The return policy on the website is not accurate, they will send you a different one after you already gave them a creditcard number and committed to order. Buried in the fine print is that you cannot return the item which is the opposite of what is posted on the website.
Terrible customer service, Kevin insulted us and treated us poorly. Childish emotional responses as we tried to work through it. Seller arbitrarily cancelled the order on us which is for the best. Go elsewhere, this guy is unstable.

Rude and dishonest owner.

Horrible Service! Only made one order with them and already had a terrible experience!

Kevin was incapable of strategizing or working with customers to provide an amicable solution to a problem.

One item in my order was apparently out of stock. Yet they still had it posted and claimed it was in stock. They should not have even processed my payment in the first place if this was the case. Kevin notified me and suggested they could order in the item, but I would have to pay full price for it. I requested that they fulfill my order as is.

Instead Kevin cancelled the entire order and pretty much had no patient to deal with this issue. He had zero hesitation to lose my business as a customer and obviously does not value the satisfaction of his customers.

Not sure how their disappointing customer service keeps them in business.

Inquired here re: Carbon Fiber parts, have never been treated so poorly/rudely by an online vendor. Will never shop there because of the owner.