Baysentry Reviews 122

Worst parking company.
I received a fine because someone made an admin error in permit distribution. While being legally permitted to park, they would not wave the fine.

Been trying to pay the fine online. 3 attempts later still not gone through. Saying my account is declined. Trying the get the extra fine out of me. Website doesn't work boys. Sort your ot out🙏

Out to catch you. Registered my car with the building reception team just like the signage tells you to, just completely ignore your appeal and tell you to take it to court knowing you won't bother. Give you a number to call that never gets answered. Emails don't get responded to. Just ignore you and keep putting up the fine. Dishonest, unlawful thieves.

Money Grabbers. Trustpilot would not allow zero stars. This company is a sham. What ever your appeal is, it will be rejected as it knows you would not take the appeal further. The signage did not have a location number so how can you get a ticket!!! Yes I have paid but I hope this company is taken to court.

Received a letter from this company kindly inviting me to pay a charge for entering a car park in London. Myself or the vehicle in question have not been in London. The car was parked on my home driveway over 450 miles away from where they stated, it didn't even move off the driveway, let alone be used to drive over 8 hours away! Total scam.

I went to their Rickmansworth CityPark location and was forced to download their own application. After I paid for parking with their application for the amount they requested me to pay, the application did confirm that I had paid for the day (no hour limit). That should be it, but no, then I've received a threatening letter from this company with a fine of £100. They have a pseudo internal "appeal" process but your appeal will be rejected even if you correctly paid for parking. A complete scam, avoid. Check other independent reviews online for "Rickmansworth CityPark" and you will be able to confirm this.

Tantamount to a criminal organisation. Extorting money out of people for parking. I parked at a car park in Leeds and asked an attendant how to pay, they told me to do so by the app which I did. I was then hit with a £60 fine for not paying the correct amount. I appealed but that was dismissed. I would genuinely seek out their car parks and avoid parking in them. They are just money making schemes.

Bunch of crooks. Got parking ticket from them. Parked in same car park twice in one day, ten hours apart. Took picture of car entering in the morning, then said the second picture of me leaving was from the same parking session 10 hours later. Utter bunch of charlatans

Absolutely poor service from baysentry. Paid for my parking permit and received 5 fines, half expecting to receive more fines. Spoke to a lady this morning on the phone and she point blank refused to help me and just said to appeal online not explain why I had a fine to even begin with. As I am worried about why I am receiving £500 worth of fines and I got told she cannot even give me any understanding on this. Asked her to help me with appealing online and the same lady refused. Find it incredibly poor, will make sure no one goes with baysentry.

Illegally charged for parking site that worked on an auto-generated fee at the end of the session, claiming I didn't pay enough! Appealed the charge and lost as they've provided a payment solution for a different parking site that requires you to pay upfront. Couldn't make the payment as their website kept giving an error and didn't want to process the payment. Contacted their useless customer services explained the problem, provided a recording of me trying to make the payment and showing the website had an issue, which resolved in them sending my details to a bailiff! Disgusting doesn't cover their way of robbing people in daylight!

I am a resident where baysentry has been employed, my permit had fallen not being visible and I have been fined £60 this was enforced after I signed my tenancy agreement, I have not provided any written agreement that I must provide a permit to park in my allocated space. I will be taking matters further if they insist I must pay. a very corrupt system.

Absolute scumbags!!
They have fined my father a 78 year old pensioner on a basic pension £60 , he helped me move house and drove down twice , on the signage you can park up to 3 hours for free in total he was parked for about 40 minutes! I appealed and they rejected it!!! These people are bullies and parasites be aware

My parking pass had slipped off the dash onto the floor of my car, I sent photographic evidence as well as evidence that I was entitled to park in the bay AS I LIVE THERE! and they still bullied me into paying! Disgraceful and horrible bullying company

Shocking customer service. Be aware of their parking spaces the apps they use are very unclear as well as signs in the car parks. I parked in Manchester via CitiPark app where there’s no clear statement that you HAVE TO PAY ON departure as well as arrival. There’s no clear signs on Parking or app. System to scam people of money. Avoid and avoid. Don’t waste your time calling customer service as it will be easier to talk to the wall. Reading reviews online on this company it’s clear to see that it’s just scamming company.

Disgusting service over aggressive bully's, who attempt to operate outside of the Law. No more than common thieves, look them up on companies House, charges the owner hasn't resolved for many years. Crooks

They are bunch of scammers, stay away!

They will reject any appeal there are no different if its right or no

This company will reject any appeal just be careful. They will reject any claim despite any evidence you provide. Use Popla to raise a dispute again them it is a free service offered by the ombudsman and they will get the majority of the fines removed. Not sure how they are legally allowed to operate. They are a disgusting service provider.

I will leave my name as I have nothing to hide.

I will add a clear example of me being a member of the gym and have free 2 hours parking and still they rejected my appeal 😂

A22935

Emmanuel Fajuyigbe

The worst customer service experience
They lied about the ticket even tho I showed them up that I stayed within my 3hour time and they sent me an email saying the rejected my appeal and want me to pay £100 fine that isn’t true and I have proof!!!