My recent appointment was an enjoyable experience, carried out by friendly knowledgeable people with my best interests at heart. There was no sense of rush. The cost of my top of the range specs was b... See more
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excellent independent optometrists who fixed what Specsavers did not. I had been going to Specsavers for years but they said they could not fix my problem with prisms - untrue. Bayfields prescribed c... See more
I was warmly greeted by Bayfield’s office manager and offered tea to my exact liking as I had arrived early for my appointment for ear wax removal.The audiology technician was gentle when checking m... See more
I had a very thorough eye examination and everything was explained in detail, I wasn’t rushed during this time so that was good. Charlotte who helped me choose my glasses and sunglasses was excellent... See more
Company details
About Bayfields Opticians & Audiologists - Woking
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
35 Commercial Way,, GU21 6XR, Woking, Surrey, United Kingdom
- 01483 766800
Comprehensive eye tests
4.9
Excellent
80 reviews
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Very pleasant and knowledgeable staff.
Very pleasant and knowledgeable staff.
Good selection of lenses and frames.
8 July 2025
Easy to make an appointment
Easy to make an appointment. Friendly professional welcome. Nav is a great, calm optometrist and he is very patient.
11 July 2025
Excellent service
Excellent service - clear explanation of my needs and no hard sell, which I appreciate
11 July 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent customer service
I only popped in to get some sunglasses & the two ladies in there were so friendly and helpful. They helped me choose the right sunglasses and made sure they were fitted correctly. All in all, excellent customer service.
3 July 2025
Reply from Bayfields Opticians & Audiologists - Woking
We're happy to hear that you enjoyed your experience. We appreciate you mentioning the team's helpfulness in finding the perfect sunglasses and ensuring a great fit. Thanks for your positive feedback.
Great service as always
Easy to book appointment, really thorough review for both Contact Lenses and glasses and all of the options for eye care were discussed in detail
1 July 2025
Always a lovely welcome from Martina
Always a lovely welcome from Martina, efficient as always.
4 July 2025
Reply from Bayfields Opticians & Audiologists - Woking
We are happy to hear that you felt welcomed and that our service was efficient. Thank you for your positive feedback.
Care and concern.
I was spotted approaching the premises with my walking aid and the door was opened for me, which was very helpful. I was a little early for my appointment and had expected to wait, but was seen straightaway by the audiologist in his very compact cupboard. My hearing was tested and my hearing aids adjusted. It was a relaxed, pleasant experience.
9 June 2025
Reply from Bayfields Opticians & Audiologists - Woking
We appreciate you sharing your experience. We're glad to hear that you found our assistance helpful and that your appointment was pleasant and efficient. Thank you for your positive feedback.
Reply from Bayfields Opticians & Audiologists - Woking
We're glad you found our Woking team friendly and helpful. Thank you for your positive feedback; it means a lot to us.
Reply from Bayfields Opticians & Audiologists - Woking
We are happy to hear that you had a great experience and that our appointments were on time. We look forward to seeing you at your next check up!
Excellent service and always accurate…
Excellent service and always accurate and professional.
30 May 2025
Reply from Bayfields Opticians & Audiologists - Woking
We appreciate your kind words. We are happy to hear that you find our service accurate and professional. Thank you.
Great service
Excellent after sales ‘in between’ service being able to pop in for frame adjustment if necessary, which is free of charge. Always friendly helpful staff. Much appreciated.
20 May 2025
Reply from Bayfields Opticians & Audiologists - Woking
We're happy to hear that you appreciate our after-sales service and friendly staff. It's great to know our frame adjustments meet your needs. Thank you for your feedback.
Excellent service
I was experiencing problems with my hearing aids and I'm a bit lost without them. David was able to fix the problem there & then. I was delighted to receive such immediate attention.
19 May 2025
Reply from Bayfields Opticians & Audiologists - Woking
We're happy to hear that we could resolve the hearing aid issue promptly. We appreciate you sharing your experience and are delighted that you received immediate attention.
Reply from Bayfields Opticians & Audiologists - Woking
We are happy to hear that you consistently receive excellent service from our team. Thank you for your positive feedback.
Friendly, professional service
Friendly, professional service. Seen on time. Good communication before, during and after appointment.
13 May 2025
Quality of service
Attention to detail, professionalism combined with friendliness. Quality of service
13 May 2025
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