Had my eyes checked and my grasses it was pointed out to me that they have been made wrong (not by bayfields, both me and my wife will be making an appointment in order to get some new ones
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As usual it was a pleasure to attend the appointment, thanks to the excellent work and professionalism of the optician and the friendly welcome of the staff. I had worried since discovering that th... See more
The team at Bayfields are second to no other. The front of house care team make everything seem so straight forward from the moment you make the appointment right through to helping make the right d... See more
The audiologist was very helpful and amongst other things suggested using an alternative sleeve for r.I.c. You did not receive a perfect score because he attached one of the sleeves incorrectly and... See more
Company replied
Company details
About Bayfields Opticians & Audiologists - Wakefield
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
73 Northgate,, WF1 3BX, Wakefield, West Yorkshire, United Kingdom
- 01924 374282
Comprehensive eye tests
4.8
Excellent
64 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am always fully looked after and…
I am always fully looked after and happy with my treatment
26 January 2026
Excellent Service
The optician was thorough and very patient. I was having problems with my right eye and needed to be seen as an emergency. I was assessed on the telephone and given an appointment. My appointment was not rushed and I am very pleased with the outcome of my appointment and my eye problem is resolved. Would recommend.
24 January 2026
Great customer service and very…
Great customer service and very welcoming an helpful
23 January 2026
The team at Bayfields are second to no other
The team at Bayfields are second to no other. The front of house care team make everything seem so straight forward from the moment you make the appointment right through to helping make the right decision when it comes to spectacles and lens requirements decisions. The entire process is managed with precision and care at the centre. Mark (our optometrist) always takes the time to ensure of our comfort throughout and goes the extra mile to explain everything along the way.
Overall, if you want top level care where you clearly understand everything that you need to and can feel safe that your needs are fully attended to, along with needs that you don’t even know you had, then you can do no better than Bayfields in Wakefield.
17 January 2026
It is always a pleasure
It is always a pleasure. The staff are very friendly and helpful. They never try to sell you something that you don't need or want
15 January 2026
Better than the rest.
Business as usual from Elaine and the team in Wakefield.
A really personalised service from my eye test through to choosing my new frames and collecting them a few days later.
14 January 2026
As always first class staff and service…
As always first class staff and service received.
19 December 2025
Friendly and efficient staff
22 December 2025
Excellent service
27 November 2025
I can not fault anything
I can not fault anything. Amazing optician, informative, helpful, friendly and punctual. Would recommend( and do) to family and friends.
25 November 2025
All the people who work at Bayfields…
All the people who work at Bayfields are very welcoming and helpful.
21 November 2025
A most professional service in all…
A most professional service in all respects.I have full confidence in all aspects of the advice and guidance provided by Bayfields staff.
17 November 2025
On time very good.
On time . Very professional. Completely at ease with the audiologist. Good experience, would recommend your company.
30 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.