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Bayfields Opticians & Audiologists - Northcote Road - London Reviews 33

TrustScore 4.5 out of 5

4.5

126 Northcote Road,, SW11 6QU Battersea, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sara the optician once again comes out on top! Went for my 4 week follow-up check after my lens cleaning from a secondary cataract and everything went smoothly as possible. Sara always explains eve... See more

Rated 5 out of 5 stars

Amy who gave me the sight tests was extremely good at explaining the procedures and whey they are done. The best I've ever had since Bayfields took over the opticians. Andrew is helpful in choosing... See more

Rated 5 out of 5 stars

Very efficient eye test followed by expert help in choosing a new pair of glasses - consideration given to cost which nowadays is very important to me.

Rated 5 out of 5 stars

I had my ears de-waxed by suction, which is a much better way of doing it, having had perforated ear drums in the past. It is very convenient having this service available locally. Bayfields staff a... See more


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Northcote Road - London

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 126 Northcote Road,, SW11 6QU, Battersea, London, United Kingdom

  • 0207 228 8200

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.5

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 1 out of 5 stars

Beware of the eye test journey

Beware of the eye test journey. After the eye test the senior practitioner assumes that you want to purchase new glasses. He doesn’t ask just subtly pressures and guides you to what ends up as VERY expensive glasses. He doesn’t discuss price or whether you want time to consider your purchase. It leaves you a little abused and feeling that you have been fleeced.

7 April 2026
Rated 5 out of 5 stars

Hearing & Glasses review

Trishna, the audiologist was excellent- very thorough, knowledgeable, & extremely helpful.

Andrew in the glasses department also was excellent- quiet, very efficient &
extremely helpful. Wonderful.

31 March 2026
Rated 5 out of 5 stars

Sara the optician once again comes out…

Sara the optician once again comes out on top!
Went for my 4 week follow-up check after my lens cleaning from a secondary cataract and everything went smoothly as possible. Sara always explains everything fully and leaves you feeling confident.
I recommended 2 new clients and their feedback to me was also excellent.

25 February 2026
Rated 5 out of 5 stars

Eye Test

Amy who gave me the sight tests was extremely good at explaining the procedures and whey they are done. The best I've ever had since Bayfields took over the opticians.
Andrew is helpful in choosing frames and punctilious in the fitting once glasses are ready

8 January 2026

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