Very professional, friendly and pleasant experience. Resulting in making an informed purchase without any sales pressure. Picked Bayfields because of Which reviews on top customer feedback. Ver... See more
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See what reviewers are saying
Excellent service from the Macclesfield branch. Both from the optician and th lovely lady who helped me choose my glasses. I did not feel rushed at all. They even serve you tea. I will not go to anoth... See more
I know I can walk in off the street and be made welcome by Mandy and Emma on reception who are ready to sort out whatever my problem is. Nikita has been my optician for a couple of years now and I a... See more
The most thorough sight test I have ever had (this comes from a retired optometrist). Melissa explained every part of the sight test clearly and ensured that all equipment was cleaned before using.... See more
Company details
About Bayfields Opticians & Audiologists - Macclesfield
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
73 Pickford Street ,, SK11 6JD, Macclesfield, Cheshire, United Kingdom
- 01625 615002
Comprehensive eye tests
4.8
Excellent
64 reviews
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Welcoming and Friendly
All the staff were welcoming and friendly, and the lady that tested my eyesight was excellent.
12 November 2025
Great service and good optician who…
Great service and good optician who explained every test and the results.
The only thing I would improve is a slightly wider selection of frames.
28 July 2025
Nikita is an excellent optician
Nikita is an excellent optician. Very helpful, caring and friendly. I highly recommend her
14 July 2025
The staff are so caring and helpful…
The staff are so caring and helpful which makes me feel at ease
18 July 2025
Lovely helpful and friendly service and…
Lovely helpful and friendly service and staff. Melissa and Emma are really nice, kind and look after you. I would recommend them.
27 June 2025
May use AI-assist with repliesRead more
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Great service from Bayfields…
Great service from Bayfields Macclesfield. Thorough examinations for both myself and my wife and honest advice.
19 June 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're happy to hear that you and your wife had a great experience with our examinations and advice. Thank you for your positive feedback; we appreciate it.
The welcome was excellent
The welcome was excellent, we were seen at the time of booking, the optometrist was very helpful, courteous, professional and explained us everything she had done. Dispensing staff was very helpful and polite. We had amazing experience.
17 June 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're happy to hear that you had such an amazing experience! We appreciate your kind words regarding our team's professionalism and helpfulness. Thank you for your positive feedback.
Reply from Bayfields Opticians & Audiologists - Macclesfield
We appreciate your kind words! We're glad our team could provide such helpful and knowledgeable assistance to you.
Great service Great care and time taken with me
Great care and time taken with me, good explanations of anything I needed to know.
11 June 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're glad you felt well-cared for and that our explanations were helpful. Thank you for your positive feedback; we appreciate it!
Expert examination and prompt action
I managed to get a cancellation appointment at Bayfields Opticians on Saturday 24th June.. I received a thorough eye examination. The outcome was that I had holes in the retina of my left eye. The optician contacted an eye hospital and arranged for me to be seen as soon as I could get to the hospital. I was given laser treatment in both eyes and have had a follow-up appointment at my local hospital. If I had not had the prompt examination and referral to hospital I was at risk of loosing my sight.
24 May 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're so glad to hear that we were able to provide you with a thorough eye examination and facilitate your referral to the hospital. We appreciate you sharing your experience and are pleased that you received the treatment you needed.
Relaxed environment
Relaxed environment, friendly welcome from reception, very efficient and thorough. Helpful and practical advice for my dry eyes.
19 May 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're happy to hear that you found our environment relaxing and our team welcoming. We're glad our advice was helpful for your dry eyes, and we appreciate your feedback.
A thorough and professional examination
All staff were extremely courteous and polite. The ophthalmologist was very thorough in not only examining my eyes but also explaining the procedures been undertaken. After the initial examination a further appointment was made for a field test which again was undertaken very professionally together with a detailed explanation of the test.
8 May 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're happy to hear that our staff's courtesy and the ophthalmologist's thorough explanations impressed you. We appreciate you mentioning the professionalism shown during your field test. Thank you for your positive feedback!
Reassuringly professional and welcoming…
Reassuringly professional and welcoming experience, excellent.
20 May 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're happy to hear that your experience with us was excellent. Thank you for your kind words and positive feedback!
Always a good experience with expert…
Always a good experience with expert opticians and friendly staff.
14 May 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We're glad you enjoyed your experience with our opticians and friendly staff. Thank you for your positive feedback.
I found Bayfields staff very friendly…
I found Bayfields staff very friendly and always helpful. The audiologist, Dave, is very experienced and able to come up with useful suggestions when asked for advice.
7 May 2025
Very professional and easy to deal…
Very professional and easy to deal with, full explanations of everything that was happening, well looked after with cup of coffee etc.
8 May 2025
Excellent service
30 April 2025
Stop sending me these stupid…
Stop sending me these stupid questionnaires. The fact I keep going back to Bayfields shows I'm satisfied with their service.
30 April 2025
Reply from Bayfields Opticians & Audiologists - Macclesfield
We appreciate your feedback and apologise for the email annoyance. We will review our processes to ensure we respect your preferences better in the future.
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