The staff are always so friendly, nothing is too much trouble for them, lovely coffee machine for customers.

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Service very friendly and efficient. I don't think the range of frames is as nice as when it was Cottam and Glaister. I struggled to find some frames I was happy with, and the total cost seemed extre... See more
My first time and now my go to! All staff I met were lovely, really pleasant and smiley. Kelly, my optician, was super nice, professional, and explanatory, keeping me well informed for the dura... See more
Company replied
I can’t recommend Bayfields (St Anne’s branch) enough. Very relaxed and stress free. Lovely staff and a fabulous optician in Kelly. Last year she spotted suspicious symptoms, referred me straight away... See more
Company details
About Bayfields Opticians & Audiologists - Lytham St Annes
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
38 St Annes Road West ,, FY8 1RF, Lytham St Annes, United Kingdom
- 01253 723866
Comprehensive eye tests
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The staff are always so friendly
The staff are always so friendly, nothing is too much trouble for them, lovely coffee machine for customers.
Service very friendly and efficient
Service very friendly and efficient. I don't think the range of frames is as nice as when it was Cottam and Glaister. I struggled to find some frames I was happy with, and the total cost seemed extremely expensive
Excellent comprehensive eye…
Excellent comprehensive eye examination by a very knowledgeable Optometrist. Explained in detail regards the condition of my eyes. Very precise & through. Would highly recommend. Friendly service too.
Kelly
Kelly, the optician was what made this visit so good. She is professional but kind. She took time to explain issues to me and though the visit took over the allotted time, she took a big chunk out of her lunch hour to ensure the best was done for me.
Excellent service
Excellent service provided by all the staff, especially Kelly, who carried out a thorough examination of my eyes in a friendly and very professional manner, and also Sonja, who efficiently carried out all the follow-up procedures, including helping with the choosing and fitting of new glasses frames. I would highly recommend this branch of Bayfields.
The optician was polite and efficient.
Whenever I visit Bayfield everyone is…
Whenever I visit Bayfield everyone is very helpful friendly. I saw Kelly for my eye test and she was very professional and explained everything.
An excellent experience!
From the moment I was greeted by smiling Sonja to the expert adjustments she made to my new glasses, having been delivered a full week earlier than anticipated, my experience was nothing less than excellent! Thank you.
Professional, experienced and friendly
Experienced staff who were extremely friendly and who explained all aspects of the visit, therefore, ensuring I was happy with what was going to happen, then great care was taken during my eye examination to make sure a correct prescription was obtained.
All the staff especially Kelly are…
All the staff especially Kelly are fantastic to deal with, very professional and helpful. Nothing is ever too much trouble! Would highly recommend the service they provide.
Lovely staff friendly and professional
Lovely staff friendly and professional, plenty of information and all questions answered comprehensively.
Friendly staff made my visit a positive…
Friendly staff made my visit a positive experience. I got good advice and a cup of hot chocolate 🍫 😋
Friendly and efficient service
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