I have ordered 2 creams, first of all I had to deliver to Italy the creams cause they don't ship to Hungary, and after 15 days (they say delivery in Europe in 4/5 days) they sent me 2 creams (100 eur... See more
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Order 4218 I extremely disappointed ☹️. I feel I have been robbed off £109. Placed an order almost a week ago, no update since order confirmation. Have send several emails seeking an update on my ord... See more
Horrible. I ordered Keto Charge after reviewing the ingredients and received A COMPLETELY DIFFERENT PRODUCT WITH THE SAME LABEL. I sent them pictures and compared it to what's on their website and I g... See more
took almost a month to receive the “keto box”. When I received it there was two out of 12 items suitable for the keto diet. They’re insisting items laden with several types of sugar, rice flour, sunfl... See more
Company replied
Company details
Contact info
Newstel, G4 0LF, Glasgow
- 448705133345
- cs@bauernutrition.com
- www.bauernutrition.com
1.2
Bad
260 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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price-reduced but expensive
Price-reduce offer (3+3) but in total not as agreed.
On my bill: 159,- Euro, on my bank account about 180,- Euro.
At the end it proved a disappointing choice, unhappily.
30 April 2015
Unprompted review
Reply from Bauernutrition
HI Stefan,
Your transaction went through in British Pounds, not in Euros. That is why you were overcharged by your bank.
Do send us an email to cs@bauernutrition.com with a proof of how much you were charged on your account and we would gladly refund you the difference.
Kind Regards
excellent service
Ordered eye secrets, I live abroad received package within 6 days...including a free gift..excellent service will deffinately use again!!
30 April 2015
Unprompted review
Reply from Bauernutrition
Dear Mario,
Thank you for your lovely feedback, we really appreciate.
For any questions, we remain at disposal.
Kind Regards
Reply from Bauernutrition
Hi Alwin,
Your parcel was shipped on the 24/04. Please allow between 7-10 working days for deliveries to the Netherlands.
Any other questions, we remain at disposal.
Kind Regards
FAT BINDERS DO NOT WORK AT ALL
WAITED SO LONG FOR THE ORDER THAT I ASKED FOR MONEY BACK WAS ASSURED THEY BE DELIVERED, SOON, THEY WERE BUT THEY DO NOT WORK THEY ARE FAKE LIKE THE COMPANY
25 April 2015
Unprompted review
Reply from Bauernutrition
Hi Dawn,
We are sorry to see you have not seen the desired results by using our product.
Many of our customers are very satisfied by Proactol, it is one of our best sellers, have you been using correctly? For more advice on how to make the best out of it, drop us an email at cs@bauernutrition.com
You are still covered by your 60 Day Money Back Guarantee, make sure to get in touch with us for more information.
Kind Regards
disappointed
Before purchasing Forskolin I made sure to ask if it was in stock. I was assured that it was. I spent $124 with Bauer. The next day when I called to see if my products had been shipped I was told they were out of stock and would not have anymore for a month!!! I asked for a refund and waited several days to get my money back only to then see I was charged an international transaction fee that I was not told about and the refund amount was $2.00 short of my original purchase. I realize a couple of bucks is not a big deal but it's the principle of the matter. More than 3 days later they still have Forskolin listed as in stock just to mislead the consumer.
23 April 2015
Unprompted review
Reply from Bauernutrition
Hi Lisa,
You placed your order in British Pounds, and we have refunded you in the same currency after you have requested a cancellation of your order.
Because of the currency exchange, your bank might have charged you something for the transaction.
Should you have any other questions, do not hesitate to to get in touch with our Customer Service.
Kind Regards
shipping
extremely delayed order processing and shipment.
i recieved shipping email today 2 weeks after i placed my order
22 April 2015
Unprompted review
Reply from Bauernutrition
Hi Earaj,
All our apologies for the delay.
We experienced an unexpected demand for the product you ordered, but we can confirm that your parcel was shipped on the 20th of April.
Should you have any other questions, do not hesitate to to get in touch with our Customer Service.
Kind Regards
Never received product, after 3 weeks!!!
Not sure how reliable this company is!!
20 April 2015
Unprompted review
Reply from Bauernutrition
Dear Chrsitine,
All our apologies for the delay. We have sent an email through to all our customers last week explaining the situation about Forskolin.
In the email, we have agreed to add on an extra bottle as a gesture of goodwill, so you will be receiving 2 month supply.
I can confirm that yesterday we shipped you 2 bottles of 5:2 Fast Formula, so it should be with you in the next days.
Should you have any other questions, do not hesitate to to get in touch with our Customer Service.
Kind Regards
Have not received my product
Have not received my product or any notification of shipping
20 April 2015
Unprompted review
Reply from Bauernutrition
Hi Heather,
A confirmation email was sent to you on the 14th of April at 14:33 with this tracking number for your parcel: LB387543394GB, please check your spam folder.
You can follow its journey on this website: http://www.royalmail.com/trackdetails
Please allow up to 15 working days for deliveries to the USA.
Should you have any other questions, do not hesitate to to get in touch with our Customer Service.
Kind Regards
Rapid Delivery, Excellent Follow-Up, Quality Products
The items ordered were very sent without delay and arrived rapidly on an international,order. The price was very competitive and the products exactly as ordered. I would not hesitate to purchase again from this supplier and am completely satisfied with their service.
19 April 2015
Unprompted review
Reply from Bauernutrition
Hi Cathrine,
Thank you very much for your lovely feedback, it is very much appreciated.
Should you have any other questions, do not hesitate to to get in touch with our Customer Service.
All the best,
Not that satisfied
My order was placed on the 7th of april.. we are now the 17th and nothing arrived yet. I've sent an email inquirying about delivery of my order, no response yet... The amount confirmed on my invoice is different then what as actually been charged on my credit card... Not satisfied and still have no product....
17 April 2015
Unprompted review
Reply from Bauernutrition
Dear Chantal,
All our apologies for the delay. We experienced an unexpected demand for the product you ordered, but we can confirm that your parcel was shipped today with the following tracking number LB387545979GB.
You will also receive a confirmation email through later on this afternoon.
Should you have any other questions, do not hesitate to to get in touch with our Customer Service.
Kind Regards
Not Pleased
Very disappointed that I ordered an item and I had to reach out to your company to get a status on the order. Then to find out you don't have the item in stock. I know for a fact before I placed the order your company knew that this item was back ordered. It's been a week now and I still don't have any idea when this product is gong to be mailed. Once I receive if ever, I will not recommend nor purchase from your company again. I would just rather get a refund than have to stresd on whether this item is ever going to ship.
AC
17 April 2015
Unprompted review
Reply from Bauernutrition
Dear Aurelio,
All our apologies for the delay. We have sent an email through to all our customers last week explaining the situation about this particular product.
In the email, as you would have seen by now, we have agreed to add on an extra bottle as a gesture of goodwill, you will be receiving 3 month supply of Forskolin.
In the mean time, we have sent out the 5:2 Fast Formula today, so it should be with you in the next days.
Should you have any other questions, do not hesitate to to get in touch with our Customer Service.
Kind Regards
Reply from Bauernutrition
Dear Tanya,
All our apologies for the delay. We experienced an unexpected demand for the product you ordered, but we can confirm that your parcel was shipped today.
You will also receive a confirmation email through later on this afternoon.
Should you have any other questions, do not hesitate to to get in touch with our Customer Service.
Kind Regards
seems sketchy and i haven't noticed a difference
The pills seem to definitely effect my stomach, but my appetite is still there after a while. Although I don't take the three bottles with me wherever I go, i feel they aren't getting the best application to my body.
16 April 2015
Unprompted review
Reply from Bauernutrition
Hi Jonathan,
Thank you for your feedback. We strongly advise you to take the product every day as per direction of use in order to see visible results.
However, should you not be completely satisfied, please get in touch with our Customer Service and they will give you instructions on how to take advantage of the 60 day money back guarantee.
Kind Regards
Late shipping!
My review is based on the good customer service, I did not try the product, as I had to cancel the order due to the time it took to ship to me. However the customer service was very understanding and my refund was fast. I will try to order again in the future.
16 April 2015
Unprompted review
Reply from Bauernutrition
Dear Dorothy,
Thank you for your feedback.
Should we be of any further assistance in the future, do not hesitate to get in touch with us.
All the best,
Reply from Bauernutrition
Hi there,
Thank you for your feedback.
Please do not hesitate to contact us again.
Best wishes,
My opinion is that this site is not serious because 15 days I'm still waiting my order.
10 April 2015
Unprompted review
Reply from Bauernutrition
Hello Samir,
We are very sorry that there has been such a delay. This was caused by an unexpected demand for the product you ordered which led us to fall out of stock for a few days. But please rest assured your order is now on its way.
Again all our apologies,
Best,
Pahes was easy to use, everthing worked fine
Sending orders could be faster
10 April 2015
Unprompted review
Reply from Bauernutrition
Hello Jorma,
We are sorry to hear that you received your order a bit late due to the Easter Holidays.
We really appreciate your positive feedback however.
All the best,
Excellent service
This was a telephone order.
I found this company to be extremely helpful, with advice on the product I wished to order, plus help on getting the best value for money deal.
My order was delivered within 3 days, which was much quicker than I expected as it was over the Easter weekend.
Excellent service!
7 April 2015
Unprompted review
Reply from Bauernutrition
Hello Paula,
We are very happy to hear that you are satisfied with our services.
Thank you for your feedback.
Best,
Not Happy
Placed my order 2 weeks ago! This company took my order and money, and I haven't received my product or notification where my order is or when I should be receiving it!
6 April 2015
Unprompted review
Reply from Bauernutrition
Dear Kevin,
All our apologies for the delay. We have sent an email through to all our customers last week explaining the situation about this particular product.
In the email, as you would have seen by now, we have agreed to add on an extra bottle a gesture of goodwill, you will be receiving 3 month supply of Forskolin.
Should you have any other questions, do not hesitate to to get in touch with our Customer Service.
Kind Regards
Reply from Bauernutrition
Dear Alevtina,
Many thanks for your feedback.
All the best,
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