I booked the taxi for my elderly in laws who told me Roshan was polite and very helpful. He helped them with heavy baggage and arrived earlier than our requested time when we called because their flig... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our driver provided excellent service. Our luggage was delayed for almost an hour, but we were able to text with our driver who assured us that he would be waiting for us. He was a skilled, careful... See more
Another excellent service from BA transfer. Friendly driver, clean vehicle. They keep track of your flight status & stay close contact with you on where you are about for efficient pick up.
I have used BA transfers for a number of years now and have found them to be excellent. Simple and straightforward to book and you are provided with details of your driver and a contact well in advanc... See more
Company details
Information provided by various external sources
Batransfer.com was established in 2005, with specially trained professional drivers and large vehicle fleet equipped with latest satellite navigation system. We are also reputed in the industry for good customer service, which pays attention to ensure every individual customer' satisfaction. England Transfers has won lphca (London - Licensed private hire car association) five star award continuously since 2005, see lphca.co.uk member name Airport Only.
Contact info
Unit 1\D, 142 Johnson Street,, UB2 5FD, Southall,, United Kingdom
- +44 208 900 2299
- contactus@batransfer.com
- www.batransfer.com
4.6
Excellent
1K reviews
Replied to 20% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Fast, efficient service. Clean car. Nice helpful driver. Great service as always.
19 April 2025
Super-reliable airport transfers
I've been using BA Transfer over a number of years now, and their professional service has never disappointed. Their drivers are very friendly and reliable - I can wholeheartedly recommend them for getting you to airport safely on time.
13 April 2025
Easy booking
Easy booking, and when we arrived, we found our driver easily. Driver was friendly and got us to our destination quickly and without issue. Would definitely book with BA Transfers again!
14 April 2025
Early pickup
I finished more than half an hour earlier than I expected, and when I contacted the driver asking if I could be picked up earlier from the airport he responded pretty promptly and managed to pick me up earlier than i'd booked.
8 April 2025
I have always used BA Transfer services…
I have always used BA Transfer services from London Airports. They have provided excellent customer service. The cars are clean and the drivers are friendly and courteous. The drivers are always on time and will try to take the route with the latest travel time even if involves a longer mileage. Overall very satisfied with their service
11 April 2025
First class service always.
Just had another airport transfer to London Heathrow. As always, the company verified pick up the day before, and we were informed of driver and vehicle by e-mail. Driver was on time. The Executive vehicle was clean inside and out. The driver was polite and helpful. Have used this company for several years now for all our airport trips, would not use anyone else. Have to travel on busy roads and motorways, and always feel safe. Have already made four more bookings and will be more to come this year. Highly recommend.
6 April 2025
Unprompted review
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
I am disabled and really appreciated…
I am disabled and really appreciated the driver’s care in getting me from the airport to the car and then again to my flat at the end.
13 March 2025
Reply from Batransfer
Thank you so much for your kind words! We're thrilled to hear that you had a smooth and pleasant experience with our service. We look forward to serving you again soon!
Great transfer
Great transfer - out and back
Car clean and drivers courteous
Punctual and everything went smoothly
17 March 2025
Reply from Batransfer
Thank you for your lovely feedback! We're glad to hear everything went smoothly and that you were happy with our service. We hope to see you again soon!
Reply from Batransfer
We thank you for sharing your positive experience.
We are grateful for your business with us and hope to see you soon.
Reply from Batransfer
We thank you for such a fantastic review.
We are so happy you had a good experience with our service.
A great drive to Luton
The drive to Luton was great, the driver came 15 minutes ahead of scheduld time, the reminders on e-mail were usefull. All the process was easy.
15 March 2025
Reply from Batransfer
Thank you for such a fantastic review.
We are overjoyed to hear that we have exceeded your expectations and we will make sure same in the future.
We hope to see you again in the near future.
Great airport transfer service
Great communication and even thought we arrived early.. we did not wait long. Car was clean and comfortable. Great service.
15 March 2025
Reply from Batransfer
We thank you for sharing your positive experience.
We are grateful for your business with us and hope to see you soon.
Great reliability and prices
Best bang for buck in terms of airport transport in London!
12 March 2025
Reply from Batransfer
We thank you for such a fantastic review.
We are so happy you had a good experience with our service.
Reply from Batransfer
Thank you for your lovely feedback! We're glad to hear everything went smoothly and that you were happy with our service. We hope to see you again soon!
Great service
Great service, on time, creative route for quick trip. Pleasant driver who did a great job!
17 February 2025
Reply from Batransfer
We thank you for sharing your positive experience.
We are grateful for your business with us and hope to see you soon.
Great and reliable airport transfers
BATransfer has a great booking system and emails useful dispatching notifications with car and driver details, which is great for getting in touch with driver (even via WhatsApp).
We booked a 9-seater which was very clean. Our driver, Mohammad, was on time every time, very polite and helpful with all our luggage.
We started working with BA Transfer for business and personal airport transfers in 2012 and have kept working with them since.
23 February 2025
Reply from Batransfer
Thank you so much for sharing your positive experience with Mohammad.
We are so happy you had a good experience with our service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.