Katie Burke at Bathroom Takeaway in Minworth was outstanding. She was, so professional thorough, informative and really helpful, nothing was too much trouble for her . The products are also excellent... See more
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About Bathroom Takeaway
Written by the company
We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!
At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.
Visit us online or in store and discover how easy it is to transform your bathroom for less./
Our Promises
Written by the company
- Product Guarantee
- We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
- 30-Day Money Back Guarantee
- If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
- Price Guarantee
- We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
- Free Delivery over £399
- We offer free standard delivery on all orders £399 or more to UK Mainland.
- Social Media
- Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.
Contact info
Unit 16 Floats Road, Roundthorn Industrial Estate, Wythenshawe, M23 9LJ, Manchester, United Kingdom
- 0333 305 8200
- customer.services@bathroomtakeaway.com
- www.bathroomtakeaway.com
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This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Helpful
Helpful, honest expectation management and responsive. Planned delivery earlier than expected, not received yet, but so far exceeded expectations. Hope products stand up as well as the customer service has so far.
Delivered in excelDelivered in excellent condition. Good delivery time too. Thankslent condition
Delivered in excellent condition. Good delivery time too. Thanks
Quick delivery.
Absolutly spot on
Absolutly spot on, called and made my order, paid, and picked up within the hour. Staff at warehouse brilliant just as Leslie who took my order!

Reply from Bathroom Takeaway
Delivery was a disaster despite…
Delivery was a disaster despite relevant information having been passed to the company on numerous occasions.
That was my first and will be my last order from this company
Despite their reassurance of assistance, no one got back to me to address my complaint.
Very professional
Had a few issues but this was quickly and professional resolved. Highly recommend
I ordered a shower tray and enclosure
I ordered a shower tray and enclosure, and the silicone; they arrived broken—even the silicone arrived damaged.

Reply from Bathroom Takeaway
#LIARS AND FRAUDSTERS# ##DO NOT USE##
Order number 1004004370940, ordered on 8th aug, by the 17th aug still no delivery, tracking number that was provided isn't active, called bathroom takeaway, apparently they cant get hold of the delivery company and will call back, still waiting, reply by an agent called jack repeated the same. Very poor.

Reply from Bathroom Takeaway
Unbelievable pricing and quality
Easy website to navigate through and payment system was hassle free. Very competitive pricing and my 4 x Victorian style cast iron radiators arrived within days, all very well packaged. The quality of the radiators exceeded my expectations. I’d highly recommend using Bathroom Takeaway, not only for the quality of the product (for me Victorian radiators), however, the pricing was unbelievable and came perfectly packaged.
Please do not use Parcelforce again for…
Please do not use Parcelforce again for product deliveries! I ordered various products from 7 suppliers, including yourself, to renovate my bathroom. Every supplier, including one who suffered from a fire on their premises delivered within 5 working days except your company. Parcelforce delivered a shower waste I ordered from you after 3 working days but the shower tray couldn't be delivered that day because my address was 'inaccessible'. Their promised redelivery didn't occur the next day and now Parcelforce can't find the shower tray in their depot. I have to pay the installer to return another day to install the shower. Everything else in the bathroom is done. It's very disappointing! I hope the shower tray quality can begin to offset this poor experience.

Reply from Bathroom Takeaway
Brilliant Service
Easy ordering on line, quick payment and delivery guys assisted with bringing the items inside. Would definitely recommend.
Brilliant,honestly first class
Quality control and partner issues!
Access to customer service personnel excellent, we website excellent however BIG BUT. Delivery arrived with pallet of items unstrapped inside a 40ft lorry, delivering to a housing estate, consequently pallet fell over, packaging pierced with wooden pallet struts. I refused delivery. Lorry driver 2 days into job not confident and notsure what to do! Re delivered 9am next morning smaller vehicle different driver, no prior notice of delivery, same items but shrinkwrapped on pallet still not strapped inside vehicle- some items 2m high. Requested that all items had been checked and customer service said yes but wouldnt put it in writing. They did say if any damages, would be collected and credited. Contractors on site a week later, shower tray damaged. Wouldnt organise next day delivery replacement and Id have to wait 3-5 days. Cancelled order and bought from another supplier who delivered next day. Damaged shower tray collected within 24hrs after asking me to dispose of it 1700x700mm 40kgs, I said noooo obviously! Still waiting for my credit amount of £180 a week later and after sending evidentialphotos of damage! Email has been sent! And then I get sent a 'review request' dated 12th August with a closing date of 31st July! Photo evidence available throughout experience

Reply from Bathroom Takeaway
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