Bathroom Takeaway Reviews 

3,226
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 866 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often praise the fantastic value, beautiful designs, and impressive durability of the various bathroom fixtures they purchased online. People love how simple the ordering system is, alongside consistently prompt shipping that ensures everything arrives safely and well-protected. Many buyers appreciate the helpful support team and state they would gladly return for future home renovation projects. However, some customers also noted frustrations regarding delivery communications, missing tracking details, and occasional careless courier handling issues. A few reviewers additionally mentioned receiving damaged goods or experiencing unexpected delays when trying to secure quick replacements.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with fast... See more

Product

Consumers find product quality and value to be exceptionally positive, praising the excellent pricing,... See more

Service

Clients share positive opinions on service, highlighting quick delivery, helpful staff, and great prices.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in excellent condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katie Burke at Bathroom Takeaway in Minworth was outstanding. She was, so professional thorough, informative and really helpful, nothing was too much trouble for her . The products are also excellent... See more

Rated 5 out of 5 stars

After being let down by several firms not being able to supply a particular Kartell radiator, l came across your site and the Boden radiator. The price was great, the size was right, the style is lo... See more

Rated 5 out of 5 stars

I ordered 2 radiators which arrived quickly and were well packaged. One box was slightly damaged but the product was fine inside. The radiators look great and price and guarantee period were better t... See more

Rated 5 out of 5 stars

Really happy with my experience with Bathroom Takeaway. Great service, good prices and plenty of choice. Everything went smoothly, and I’m really pleased with the overall experience. Would definitely... See more


Company details

  1. Bathroom Supply Store
  2. also in
  3. Bathroom Remodeler
  4. Radiator Shop

About Bathroom Takeaway

Written by the company

We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!

At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.

Visit us online or in store and discover how easy it is to transform your bathroom for less./

Our Promises

Written by the company

Product Guarantee
We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
30-Day Money Back Guarantee
If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
Price Guarantee
We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
Free Delivery over £399
We offer free standard delivery on all orders £399 or more to UK Mainland.
Social Media
Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,226)

868 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The glass was delivered and stood up…

The glass was delivered and stood up against my house on during a storm and by the time I got home it had blown over and the glass had smashed, terrible delivery service and no care was taken whatsoever

22 October 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Callum,

Thank you for your review.

I am sorry to have seen your review and to hear your item had been damaged.

We will investigate this further with the courier to establish what has happened in this case.

I can see that you contacted our customer service team 23/10 and on 25/10 you accepted a replacement glass to be sent to you.

Again please accept our apologies for the courier and the delays caused by this.

Kind regards,

- Bathroom Takeaway

Rated 1 out of 5 stars

If I can send you pictures the boxes…

If I can send you pictures the boxes when they’ve been delivered, they’re all ripped and bent I still did not them to see if they cracked or broken. I hope it’s not broken. One thing was good, the delivery was fast, but the boxes was ripped to pieces

21 October 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Kastriot,

Thank you for your review.

I am sorry to have seen your review and to hear your items had packaging damage.

Please let me assure you that all items dispatched from us leave us in pristine condition.

Looking at the delivery photos I am unable to see any severe packaging damage, however the damage may well be on sides not captured by the image.

We will investigate this further with the courier to establish what has happened in this case.

If any of the items are damaged please let us know as soon as possible.

Kind regards,

- Bathroom Takeaway

Rated 5 out of 5 stars

Great service

Great service! I experienced an issue with my delivery, which was resolved quickly and professionally. What really stood out was the personal touch rather than passing the problem around or leaving it to the third party delivery company to resolve, they took ownership and made sure it was sorted.

A special shout-out to James, who handled my case brilliantly and kept me updated throughout the process. Excellent customer service from start to finish!

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Bathroom Takeaway saved the day

After being let down by several firms not being able to supply a particular Kartell radiator, l came across your site and the Boden radiator. The price was great, the size was right, the style is lovely, the service and delivery were spot on. After my fitter had first fixed for the Kartell, he managed to adapt the pipework with elbow joints thus saving having to remove several tiles and plaster boards. A big sigh of relief all round and a wonderful job. Thanks to everyone for saving the day and having a wonderful shower room.

16 October 2026
Rated 5 out of 5 stars

exceptional customer support

Jack Horn provided exceptional customer support and this meant that the experience of buying and expecting delivery on time to be brilliant. Beautiful product too. Would not hesitate in recommending 100% will be buying more again

15 October 2026
Rated 1 out of 5 stars

Really poor drop off service

Really poor drop off service, wouldn’t give the old guy at the property a lift with the heavy product, won’t be ordering from here again

19 October 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Neil,

Thank you for your review.

I am sorry to have seen your review.

Unfortunately our couriers are unable to enter customer properties due to insurance reasons, however looking at the delivery image it would appear the item was left inside of the customers garage.

Kind regards,

- Bathroom Takeaway

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