Would give 5 stars if delivery had been a bit quicker. Took a little bit longer to arrive than I expected, but no complaints otherwise. Original products, much less expensive than elsewhere. Well pack... See more
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I purchased a hair balm but received conditioner. After finally speaking with the support, it turns out that the balm is conditioner. I am not sure why would they classify a hair balm (styling)... See more
Company replied
I finally received an email this morning after one more review assuring me that my package would be shipped today by DHL.I think an investigation has been underway properly. I immediately replied t... See more
Always happy to do business with you. The service is very good and communication is great.
Company details
Written by the company
The range in this online shop offers products for hair care, cosmetics and hairdressing supplies. You will find professional hair care products in professional quality at attractive prices.
Contact info
Gansäcker 20, 74321, Bietigheim-Bissingen, Germany
- 00800 / 59911 970
- info@basler-beauty.ie
- www.basler-beauty.ie
Hasn’t replied to negative reviews
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Always happy to do business with you
Always happy to do business with you. The service is very good and communication is great.
Updated review
I purchased a hair balm but received conditioner. After finally speaking with the support, it turns out that the balm is conditioner.
I am not sure why would they classify a hair balm (styling) as a hair conditioner (wash).
It created unnecessary confusion, and now I have a product that I didn’t want. - this is the only reason I’m giving it 4*.
Regardless, it’s a great website, was easy to navigate it, and I’m happy with the products I wanted. I will most probably purchase from them again, but will make sure this time to read every bit of text.
Thank you.

Reply from baslerbeauty IE
I have shopped with baslerbeauty IE…
I have shopped with baslerbeauty IE for fragrance free shampoo and conditioner for years now, very reliable company with great products and fast shipping.
John 15/03/2026
Happy customer
Happy to have received my order. Quality and value added to this positive experience. Thanks for the mini testers.
Second time ordering with Basler beauty…
Second time ordering with Basler beauty and couldn't fault the service, quick delivery to Ireland, would recommend 👍
Great value.
Would give 5 stars if delivery had been a bit quicker. Took a little bit longer to arrive than I expected, but no complaints otherwise. Original products, much less expensive than elsewhere. Well packaged. Responded quickly to my email query regarding dispatch. I would definitely order again. Great value. Recommend.
Many thanks for your investigation
I finally received an email this morning after one more review assuring me that my package would be shipped today by DHL.I think an investigation has been underway properly. I immediately replied to thank them, but unfortunately, as has happened several times before, the email was not delivered. (Attached a copy of the undelivered message)
This message was automatically generated by the email software.
A message you sent could not be delivered to one or more of its recipients. This is a persistent error. The following address(es) could not be delivered:
Great company to order from
Great company to order from, no problems at all. Good pricing.
I haven’t got my order and it’s been 2…
I haven’t got my order and it’s been 2 weeks I’ve emailed asking where it is and if there’s an update and I’ve received nothing
Delighted with my order .great service…
Delighted with my order .great service and deivery
Absolutely effortless to deal with this…
Absolutely effortless to deal with this company, from their website and delivery i cannot find fault.
Pictures dont match products and no customer service
Package delivered and the gift set I bought was not sent as per the website and description in a gift box and instead was sent as individual items not suitable for gifting. I was disappointed and emailed the company -my email bounced back saying the email didnt exist so I filled out the contact form in their site and have still heard nothing.
Received a damaged item in my order
Received a damaged item in my order. Contacted customer service numerous times and no response let alone a resolution.
Prices are fantastic
Easy to order. Bought perfume & gift set at a fantastic price. Delivery was fast & delighted with the products. Would definitely recommend.
Excellent service
Excellent service
Having read the reviews I was a littke hesitant to order..but have used BaslerBeauty 3 times now recently and have had no issues with delivery etc..
I highly recommend this service and love their prices.
Thank you
Thank you. One of the best shop. Excellent service. Original products, reasonable prices, well maintained , fast delivery.
Reliable and good quality
The order arrived quickly, everything was as described, good quality products. I got a free sample (I could choose if I want it) and received a discount voucher with my order, which I was very happy about. No unnecessary packaging, no plastic (apart from the strings around the parcel).
Extremely happy with this supplier
Extremely happy with this supplier they sent a fragrance sample that is so nice and I will definitely buy that one next 😍 thank you
The delivery was fast
The delivery was fast. I am satisfied with the order.
Alina
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