The bank blocked access to my account and are refusing to give me access to my funds until they verify with "their internal team"--whatever that means. After multiple attempts to speak with superviso... See more
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The bank did call me back after a took a place in their que. They parent company is Texas Capital Bank and they have brick and mortar branches Texas as well as New York among other places as... See more
I tried to transfer money out of my Bask high-yield savings account and found out, with no warning, that my account had been marked dormant. I called customer service for help, and the representative... See more
Received a letter last week concerning a security breech where both my name AND my SSN were compromised. So what do they offer? Two years of credit monitoring. Meanwhile I now have a lifetime of pot... See more
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This bank is abhorrent
This bank is abhorrent. I made an initial deposit after registering my account, then my user was disabled without any explanation. I called them, but they said the same, that they can`t clarify my request due to fraudulent activity from my side. Deposit was not returned to my original payment method. Stay away from this bank.
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