Barristerconnect Reviews 

729
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing quick, clear communication and thorough support during complex legal matters. People note that the team is professional, highly knowledgeable, and remarkably efficient in securing successful outcomes for their clients. Some reviewers were not happy with the communication, mentioning that replies were rare or that they felt ignored after making payments. However, a few other people also felt that important details were missed, leaving them feeling that the service fell well below expectations. Others noted concerns regarding professionalism during their interactions with the front line staff.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their deep legal expertise, thorough... See more

Service

Reviewers highlight positive aspects of service, praising the exceptional professionalism, clear... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are responsive,... See more

Response time

Customers had great satisfaction with response time, frequently praising reviewers for prompt communication... See more

Claim

Consumers find claim experiences to be deeply mixed, with some reviewers expressing immense gratitude for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nastassi at Barrister Connect has been fantastic in helping us find the right counsel for our matters. She really takes the time to understand what we need and always comes back with suitable options.... See more

Company replied

Rated 5 out of 5 stars

Rory made the process of identifying a Barrister quick and easy. The entire process was simple. James Osborne represented us at Court and did so in a most excellent manner. He is an expert of his p... See more

Company replied

Rated 5 out of 5 stars

Speedy turn around for the service we required late on in the day for a house sale to go through on time. Prompt professional service and managed to get the job done in under 24 hours, Our solicitor a... See more

Company replied

Rated 5 out of 5 stars

Fantastic first class service. Charlie was very helpful and immediatly matched us to a suitable Marc Brittain who quickly got a handle on the matter, gave frank and honest advice and got us the outco... See more



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4.5

Excellent

TrustScore 4.5 out of 5

729 reviews

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4.5

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(729)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy turn around …

Speedy turn around for the service we required late on in the day for a house sale to go through on time. Prompt professional service and managed to get the job done in under 24 hours, Our solicitor at hand Nick Wright was very thorough and explained everything very well and was very honest, I would definitely use his service again in the future when we buy more properties. Five stars from us for the whole turn around. Thank You so much

4 December 2025
Unprompted review
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Reply from Barristerconnect

Thanks for sharing your experience Kate. I'm glad Nick was able to help get the purchase over the line for you. Let us know next time you're buying a property, and we will be happy to help. Best wishes, Nicky

Rated 5 out of 5 stars

I am having a wonderful experience with…

I am having a wonderful experience with the company . Nick Wright is efficient and fully knowledgable at the tasks always put across to him . He has excellent communication skills with clients. I feel really confident being his client as feel I am in good 😊 hands . He is excellent .

3 December 2025
Unprompted review
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Reply from Barristerconnect

Hi Karmel, thank you so much for your comments. We're thrilled to hear Nick has been able to help you and will pass on your comments. If you need us again, just get in touch and we'd be happy to help. Thanks, Nicky

Rated 5 out of 5 stars

Good Service

A Small Court hearing was won, and the barrister, Mr Walker, was very helpful and highly recommended.

26 November 2025
Unprompted review
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Reply from Barristerconnect

Thanks for your feedback Nav, really pleased to hear you had a positive experience with Mr Walker. We'll be sure to pass on your comments.

Rated 5 out of 5 stars

Highly Recommend

Nastassi at Barrister Connect has been fantastic in helping us find the right counsel for our matters. She really takes the time to understand what we need and always comes back with suitable options. Communication is quick and clear, and she makes the whole process stress free by staying on top of everything and answering any questions promptly. We have used Barrister Connect for over a year and will continue to use them.

19 November 2025
Unprompted review
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Reply from Barristerconnect

Thank you for taking the time to share your experience. We're really pleased to hear you're happy with the service provided by Nastassi and our barristers.

Rated 5 out of 5 stars

Excellent service from start to finish!

Excellent service from start to finish! The clerks are polite and helpful, and the Barrister was brilliant! Communication was faultless with messages/calls returned in a timely manner.
There are fixed fees for services, which keep costs transparent and reasonable for the level of service and expertise you will receive.
I would not hesitate to use the services of Barrister Connect again in the future and would strongly recommend them.

26 March 2025
Unprompted review
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Reply from Barristerconnect

Thanks for your feedback Yvonne. We're so pleased to hear your comments about the service. If you ever need us again, just get in touch. Best wishes, Nicky

Rated 1 out of 5 stars

Absolute rip off payed thousands for an…

Absolute rip off payed thousands for an apauling result save your money go elsewhere.

28 November 2025
Unprompted review
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Reply from Barristerconnect

Hi Josh,

I'm really sorry to hear you were dissatisfied with the service. I'm keen to look into this for you, so please can you get in touch with me to outline your concerns.

You can contact me on complaints@thebarristergroup.co.uk

Thank you
Nicky Leighton
Professional Standards Manager

Rated 5 out of 5 stars

Great job

As is well known, many companies ignore inquiries from potential clients.
Fortunately, this is a completely different case.
I sought the Barristerconnect to assist in obtaining permission for appeal.
Before I received a court decision that I considered erroneous and unfair.
I was initially refused permission to appeal and some lawyers also advised me that I would not be able to obtain permission to appeal anyway.
Nevertheless, the a barrister Mr. Cooper did a great job and managed to obtain permission for appeal.
I would like to express my gratitude to Mr. Cooper for his excellent work and to Mrs Nastassi Jennings for her assistance and prompt, informative responses.

28 November 2025
Unprompted review
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Reply from Barristerconnect

Thank you so much for taking the time to share your experience. I'm so pleased to hear Nastassi was able to put you in touch with Dominic, who then got you the result you wanted!

Rated 5 out of 5 stars

We needed to seek advice on a matter…

We needed to seek advice on a matter concerning a CIL payment and within a matter of an hour or so, Christopher Cant, Barrister, afforded me a very helpful response within this short timeframe, and at a very affordable price.

You cannot ask more than this and we were very grateful for this level of excellent service.

13 November 2025
Unprompted review
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Reply from Barristerconnect

Thank you for sharing your feedback, which we will pass to Christopher. I'm really pleased to hear you were happy with the service provided.

Rated 5 out of 5 stars

"His professionalism, caring nature, compassion and expertise made a real difference "

A couple of years ago I instructed Ravi Sethi as my barrister through Barristerconnect for a final 2 day hearing. His professionalism, caring nature, compassion and expertise made a real difference in this case and helped me to win the case.

Fast forward 2 years, and I needed to instruct a barrister once again for a final 2 day hearing. So instantly my first thoughts were to use Ravi Sethi once again. Luckily for me he was available for the 2 days in which i needed him for.
Once again he was absolutely outstanding and an absolute credit to his line of work. He won the case for me once again.
I cant thank Ravi Sethi enough for helping me through what has been the toughest time of my life, not once but twice, and helping me get through the otherside with the absolute best outcome.

So if anyone is looking for an outstanding very knowledgeable and professional Barrister. Then look no further and instruct Ravi Sethi through Barrister connect.

10 November 2025
Unprompted review
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Reply from Barristerconnect

Hi Les,

Thank you for leaving us a review. It's lovely to receive such positive feedback, and to hear that Ravi was able to support you during a tough time. I will ensure your comments are passed onto Ravi.

Best wishes for the future.

Nicky

Rated 5 out of 5 stars

Stand out service. Highly recommended.

Stand out service from both the admin/support team and the Barrister himself, Mr Paul O'Callaghan. Smooth, slick, friendly, quality advice and lightning fast responses. Refreshingly excellent and highly recommended. Thank you.

27 November 2025
Unprompted review
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Reply from Barristerconnect

Thanks for sharing your experience - really pleased to hear you were happy with the service from Paul. I'll pass your feedback onto him.

You know where we are if you ever need us again.

Best wishes
Nicky

Rated 5 out of 5 stars

With my sincere appreciation, thank you

Dear Rebecca ,

I wanted to express my deepest gratitude for the tremendous guidance, expertise, and leadership you provided at yesterday’s hearing. Your preparation, clarity of thought, and calm handling of the issues made an enormous difference, not only in the progress of the case but also in helping me stay focused during what could have been an overwhelming situation.

I am truly grateful for the care and diligence you have shown throughout. It is clear that your insights and strategic decisions have significantly strengthened the presentation of my case and, most importantly, helped ensure that my child’s welfare remains at the centre of these proceedings.

Thank you again for your professionalism, your patience, and your exceptional advocacy. I feel very fortunate to have you representing me.

Kind regards,

William Asante

26 November 2025
Unprompted review
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Reply from Barristerconnect

Dear William,

Thank you for your review. I'm really pleased to hear Rebecca made a difference to both you and your case. I will ensure your comments are passed to Rebecca.

Best wishes
Nicky Leighton

Rated 5 out of 5 stars

Beneficial, efficient service

Very efficient service, great communication and even more positive is that we won the case. Would thoroughly recommend the service A++

17 November 2025
Unprompted review
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Reply from Barristerconnect

Thanks for your feedback Jo, I'm really pleased to hear you had a positive experience and won your case. Best wishes, Nicky

Rated 5 out of 5 stars

Michael Barrow, Excellent Barrister.

“Michael Barrow has acted on two separate occasions for the business and director of the company.
His knowledgeable and honest approach to our matters has been exemplary. At all times & in all matters we have had total success with our injunctions and outcome at final hearings.
A very friendly and polite advocate but with the experience of instinct and knowledge of advice you can trust and should trust. He will not advise or allow cases that can be questionable to be lost escalate.
Michael always tries to mitigate your expense if he does not believe there is a real prospect of success.
If you want a no-nonsense barrister to represent you in court, a man you can trust and rely on, Michael Barrow should be your barrister.
We would highly recommend him”

24 November 2025
Unprompted review
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Reply from Barristerconnect

Dear Joe,

Thank you so much for your feedback about Michael. I'm really pleased to hear he was able to help with your case, and I will share your comments with him.

Best wishes,
Nicky

Rated 5 out of 5 stars

Efficiency Applied

1. An Accessible & Responsive Service throughout
2. Affordable & Fair Rates
3. Counsel engaged quickly and efficienly &
4. on comprehensible level which helped immensely
5. From what appeared a mass of paper
complexities within documents, Counsel applied
what was necessary with able ease, in my view; &
6. gained the best result achievable-just as
advertised
7. The Counsel whom assisted me was non
condescending as to my lack of legal ability and
background, & the efficiency for such a short
deadline to a Hearing, & for the type of Case it
was-confirmed I had made the correct choice to
use this Service.
8. The Professionalism is without bounds: I highly
recommend this Service

18 November 2025
Unprompted review
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Reply from Barristerconnect

Hi Nik, thanks for taking the time to share your comments. I'm really pleased to hear we were able to help. If you ever need us again, please get in touch. Best wishes, Nicky

Rated 5 out of 5 stars

Stephanie Heijdra Amazing

Stephanie Heijdra she was amazing very confident had read through all case documents and was fully prepared . Todays hearing had a better outcome
Than i had expected . Would highly recommend Stephanie.

24 November 2025
Unprompted review
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Reply from Barristerconnect

Hi Erika,

Thank you for your feedback about Stephanie. I'm really pleased to hear you had a better outcome than expected.

Thanks
Nicky

Rated 5 out of 5 stars

Paul O’Callaghan

Initially, after going it alone and starting an early conciliation claim with ACAS and a subsequent discrimination claim with the employment tribunal (as a litigant in person), it wasn’t long before I realised I was in over my head. Paul O’Callaghan’s advice and his expertise in detailed employment law helped turn my case around. Whilst I was already aware that the Respondent was a large multinational company with a strong foothold in the UK. It wasn’t until after Paul had negotiated a satisfactory settlement, that I discovered quite how big a company the respondent’s lawyers were. Anybody that takes on a global law firm of that size, requires not only the legal and technical skills to succeed but also have unwavering courage and strength of character. Paul O’Callaghan has all of that. In the end, it was his negotiating skills and conciliatory approach that saved the day. I would not hesitate in recommending him to others for complex employment and discrimination cases.

20 November 2025
Unprompted review
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Reply from Barristerconnect

Thank you for sharing your experience with Paul O'Callaghan. I'm really pleased to hear he was able with your case and negotiate a settlement. I've shared your review with Paul and he is very grateful for your comments. Best wishes, Nicky

Rated 5 out of 5 stars

Mr Nick Wright at Barristerconnect had…

Mr Nick Wright at Barristerconnect had a clear and concise plan for approaching our issue and moving it forward to a conclusion that we are sure we will be happy with the outcome.
I would highly recommend his professional services

18 November 2025
Unprompted review
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Reply from Barristerconnect

Hi Anthony,

Thanks for sharing your feedback about Nick. I'm really pleased to hear he was able to help. I'll make sure your comments are passed to Nick.

Best wishes
Nicky

Rated 1 out of 5 stars

p h d s

I gave clerksroom direct (now barrister connect) over £8,000 upfront, £4,500 to defend me in magistrate court and a further £3,546 to conduct a juditial review, In court the barrister told me to plead guilty stating it was a hostile bench, so a large fine a criminal record and no judial review, clerksroom direct asked for more money to take the planning inspectorate to court ,clerksroom direct have not replied to my request for a refund or returned some of the original paperwork i sent them . I would urge any one to read their one star reviews before giving them original papers or money upfront which you will need if you go elswhere. I suspect the barrister only got a fraction of the money i paid to clerksroom direct, the case is ongoing.

16 September 2025
Unprompted review
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Reply from Barristerconnect

Dear Peter,

I can see that you instructed the barrister over 2 years ago but I cannot find any record of you submitting a complaint to us in the time since then.

I would be very happy to look into your concerns if you would like to send me the full details. I can also look into whether we or the barrister still have your papers, and if we do, I can return these to you.

Please get in touch with us so we can address these concerns with you directly. Our complaints procedure can be found here - https://thebarristergroup.co.uk/complaints

Best wishes,
Nicky
Professional Standards Manager

Rated 5 out of 5 stars

Stassi was amazing

Stassi was amazing, she was very quick to pair me with a barrister and also quickly found an extra choice for me. It was such a relief to deal with Barristerconnect when I was struggling with direct access.

5 November 2025
Unprompted review
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Reply from Barristerconnect

Dear Niamh,

Thank you so much for your feedback. I'll pass this onto Stassi for you.

If you need us in future, just get in touch.

Best wishes,
Nicky

Rated 5 out of 5 stars

Employment Barrister

After receiving an opinion from Irwin Mitchell under my insurance policy, they disregarded all of my claims and did not look at any of the evidence properly. They delayed the process at every turn and allocated me to a junior solicitor with 3 months PQE whose opinion was poorly drafted and did not interpret the law correctly. I wanted to get a second opinion as I knew my claims enjoyed good prospects of success - IM were completely unreliable.

I approached Barrister Connect about my complex employment matter and they paired me with
Paul O'Callaghan. Paul was brilliant. Firstly his grasp of the facts and ability to distil a very complicated situation into a clear, strategic plan was exceptional. He looked at everything I provided, and absolutely nothing was missed.

Paul was direct, analytical, and pragmatic throughout — cutting through unnecessary noise and identifying the strongest legal points with precision. His written advice was comprehensive yet easy to follow, with practical next steps tailored to my circumstances. He also showed genuine empathy and professionalism in how he handled a very sensitive situation, which made an enormous difference to my confidence moving forward. He was able to have a call with me discuss the matter days after instruction, with a written advice promised within a week (though this was actually given to me in 24 hours which was most appreciated!) After providing me with the advice we had a further call to discuss. The approach by Paul is very collaborative. This is a very different experience to a solicitor who will be more 'check box' and cold in their approach.

If you’re dealing with a serious employment issue and want someone who combines technical excellence with sound judgment and integrity, I can’t recommend Paul highly enough. Paul kindly offered advice on the tribunal process in addition to advising me on my claims. I must also point out that Paul also acts predominantly for claimants (75%). For anyone who has any serious employment issue, please take my advice and seek the opinion of a barrister - they are the ones who actually attend court. Most employment solicitors never see an employment tribunal.

5 November 2025
Unprompted review
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Reply from Barristerconnect

Thank you so much for taking the time to share this lovely feedback about Paul. I've passed this on and he's really pleased to have been able to help.

Best wishes
Nicky

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