Barcodes, Inc.Reviews 

1,875
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great customer service from Tony who helped get us the right scanner and printer for our office. Super helpful, will use again!

Company replied

Rated 1 out of 5 stars

I sent our tablet in for repair. Since purchased from Barcodes (Emkat) 6/20, tablet has not performed well, broke down. Sent in recently for repair-was case issue-not touched, charged me $649, sent ba... See more

Rated 5 out of 5 stars

Our rep Mike is the bomb.com! He is timely, knowledgeable, and friendly. He excels at finding innovative solutions for our company needs ands assists us every step of the way from ordering to integrat... See more

Rated 5 out of 5 stars

The service level that Mike Laciura provides to MCPc is above and beyond what other distributors provide. Many times that MCPc has placed an order and due to current manufacturer delivery delays has... See more

Company details

  1. Printer and Scanner Store

Information provided by various external sources

Shop the largest selection of barcode scanner, label printer, point of sale, id card, mobile computing, RFID, Auto-ID and CCTV video security products available online.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,875)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

The service level that Mike Laciura…

The service level that Mike Laciura provides to MCPc is above and beyond what other distributors provide. Many times that MCPc has placed an order and due to current manufacturer delivery delays has taken the time to find us alternative solutions that are available. This keeps us on our needed time schedule as well as the alternative solution is better! A rare quality in todays work space!! Thank you Mike!!

14 July 2022
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Our company is very satisfied working with your company. Our Key Account Executive is Heidi Schmidt and she does an amazing job. Always extremely helpful, efficient, and just a joy. She always seems to check in on us at the right time and always gives us market demand updates.

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Barcode Support

Kyle Kirwan is a great account manager to us. We weren't sure who to contact for a quote but right away he picked up our request. He also said we could contact him directly in the future if we needed help with anything. He was very fast and thorough. Very impressed with the service so far.

13 June 2022
Unprompted review
Rated 4 out of 5 stars

Customer Service was great

The Customer Service Representative, Greg Walker, was very helpful. It seemed that my order got lost in the system, but Greg kept following up with me until the issues were resolved.

25 May 2022
Unprompted review
Rated 5 out of 5 stars

I would just like to acknowledge Kyle…

I would just like to acknowledge Kyle Kirwan for the great service he has provided. I reach out to inquire about a part for one of my customers and within only a couple hours I heard back from Kyle with not just the price/availability but he also went on to provide me with additional information such as how quickly he could have it shipped out as well as informed me of an industry price increase in July so that we could plan around that for future purchases.

16 May 2022
Unprompted review
Rated 5 out of 5 stars

Primer customer service

I have been working with Heidi Schmidt for some years now and every time her service has been top notch.
Most recently we were looking at some printers and scanners for a project to update some of our shipping functions.
Heidi managed to get us what we needed and in a short delivery time. She set us up with demo equipment for our users and management to evaluate
she got me in touch with folks to help me trouble shoot some problems with the scanners during the configuration stage. Her wiliness to help and make sure we had what we needed to be able to make a sound choice investment was very appreciated . Unfortunately the choice on the scanner went to another vendor but the experience left us wanting to do business with Heidi to show our appreciation for everything she did we purchase 13 high quality barcode printers Honeywell PM43 and PM45 from her and we will continue to always make BarcodeInc one of our vendors of choice.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

Ordering made easy!

I couldn't have happier with the prompt service and ordering process. Global supply chain issues were about to negatively impact our new POS project rollout. With one call I was put in touch with a friendly Rep who understood our issue. She immediately began checking inventory at their various warehouses and by the next morning found and reserved exactly what I needed. Turns out we had previously purchased a few items years back under various accounts and all that history was located. Barcodes Inc. and our Rep kept our project on track and my days stress-free!

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Kyle Kirwan is Great!

Kyle Kirwan is Great!
Very Kind and Professional everytime we speak!
Kyle has been helping me with All my scanner needs for the past few years. Always there to help!

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Kyle Kirwan has always gone above and beyond providing the best customer service anyone could ask for! No matter how many requests I may have any given day; he is always polite and responds in a timely fashion. Even when he might not have an answer, he will respond to acknowledge my request and let me know that he is working on it. This goes a long way. I truly appreciate Kyle's dedication and work ethic. He definitely makes my job easier! Thank you, Kyle!

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

We have been using BarcodesInc for years and its always been pleasure to work with Kyle Kirwan to address our business needs.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Acccout Executive - Excellent Service

I have been working with Nicole Igra since October 2021 and she has been a tremendous help in correcting a bad situation. She stepped in and provided excellent customer service/guidance and worked directly with me and the manufacturer to ensure the previous order was confirmed, manufactured and shipped to us. There were many peaks and valleys to get through due to the circumstances, but Nicole was always available to answer questions and deal with issues as they arose. She is a tremdous asset to Barcodes!

12 April 2022
Unprompted review
Rated 1 out of 5 stars

Gerry Skalla was my sales person and…

Gerry Skalla was my sales person and what a jerk. He has bad customer service and does not know how to communicate with customer. I found better pricing elsewhere and bought from another store online.
There are many stores to buy RF guns do not buy from here

12 March 2022
Unprompted review
Barcodes, Inc. logo

Reply from Barcodes, Inc.

We are terribly sorry that you did not have a great experience with us. We strive to exceed customer expectations and will use this as an opportunity to learn from our mistakes and incorporate into future trainings.

Rated 1 out of 5 stars

tried scamming out of more money

ordered 3 things online, checked out and paid…then get a phone call saying the prices wasnt right on there website (which i looked at for a week before ordering) and they needed more money or cancel the order…i just took my business to POSguys and everything went smooth..got everything i ordered and they didnt call trying to get more money….stay away from this place and go buy from posguys

3 March 2022
Unprompted review
Barcodes, Inc. logo

Reply from Barcodes, Inc.

We are terribly sorry that you did not have a great experience with us. We will try to do a better job of updating website information to ensure 100% accuracy. We strive to exceed customer expectations and will use this as an opportunity to improve our processes.

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