Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with re... See more
Company replied
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Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with re... See more
Company replied
The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call... See more
Very bad experience, charged me for 6 rolls of paper instead of 6 cases. They were 6 times as expensive as another online store I usually deal with, then wouldn’t even send me an email to send the pro... See more
I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager dir... See more
Barcode Giant carries an extensive selection of barcode equipment including barcode scanners, barcode printers, auto ID, and point of sale products. Our online store features the absolute lowest prices.
United States
Great customer service and excellent response time to all our questions and concerns. All company personnel we engaged both on line and by telephone were helpful and professional.
Erica from the customer service is very helpful. Quick response to get my order processed and shipped the same day.
Quick shipping, products are as described and communication is top notch.
Thanks so Much!
Very fast delivery and was exactly what we needed. Thank you!
Very easy to work with and the follow through was great!!
Unfortunately not a good experience. Items arrived very quick. Problem is one of the items ordered wasn’t even close to as pictured in the items description. It’s a completely different item.
Barcodes are awesome to work with. I placed my on order on Tuesday and it shipped out the next day.
Great advice from sales person. Accurate and honest. Product arrived very promptly and is performing as described. Count me as a happy customer.
We have always had excellent service from Barcode Giant. Their sales people are there to assist with product advice.
I needed to pay for some barcode scanners with a PO. Their website did not immediately give me that option so I used their online chat support to ask if this was possible. They took my info, took care of the order for me, sent me all the appropriate documentation, and the scanners arrived within 2 days. Great customer service! 10/10 would buy again.
ordered critical replacement part late afternoon, shipped and arrived next day.
I received what I ordered (a holster for my Honeywell scanner), sooner than expected. I understand that shipping times can vary based on many circumstances, but it is still much appreciated to receive something sooner than later.
Also, Barcode Giant's price was the cheapest out of 3 or 4 other sellers.
This was worth my time.
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