I bought from them before checking reviews. (yes yes i know) but to be honest, they really seem like they're trying to improve their customer service. they were great at redesigning my sticker so they... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The flags are good quality which I have have before. Requested a Banner after seeing they were free for Charities and Non-Profits. We were turned down because we don’t have a charity number , but as a... See more
Company replied
Such a wide range of products. Very competitive prices with discounts for multiple units. They are happy to accept customers art work and willing to give helpful suggestions on improvements, also... See more
Company replied
I had a great experience with BannerBuzz UK. The ordering process was seamless, the customer support team was highly responsive, and my banner clips arrived right on time. The clips themselves are stu... See more
Company replied
Company details
Written by the company
Design Print Banner Ltd. (DBA: bannerbuzz.co.uk) was established with a vision to capture online retail markets. With our parent company's 20+ years of experience in the sign business and our state-of-the-art printing technology, bannerbuzz.co.uk offers wholesale prices to retail customer. We focus on quality, value and service, and are one of the larger flex-vinyl sign printers around. Using cutting-edge printing processes and World Wide Web technology, our ready infrastructure and industry experience allow us to offer high quality products at wholesale prices.
Contact info
London, United Kingdom
- 08082812761
- sales@bannerbuzz.co.uk
- www.bannerbuzz.co.uk
3.0
Average
736 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Delivery
Just because the goods came a bit late and we paid as an urgent delivery. But everything else, good.
11 July 2025
Unprompted review
Reply from Bannerbuzz
Hello Romina, we sincerely apologize for the inconvenience caused. Unfortunately, we do not have control over third-party carrier companies. However, as you’ve experienced an issue, we have initiated a refund request for the shipping charges. Once approved, the refund will be processed within 2 business days. Please note that, depending on your bank, it may take up to 7 business days for the amount to reflect in your account. We’re glad to know that you are satisfied with the overall experience.
Banner quality
Customer service was good. Let us see if the print will last outside.
9 July 2025
Unprompted review
Reply from Bannerbuzz
Hey Rajinder! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Been left high & Dry
I tried to order £400 of Wavey Men and a Blower. Sales & Customer services have to date been useless. Their Production Team emailed me to say they could provide a 230v Blower, I spent hours putting an order together to later be told they could not fulfill. I tried ringing them but get the USA or, last time, they disconnected (I had not even had time to speak to anyone). There appears no UK office, although I did find a number which was said not working when i called it! They flashed a mail back when I tried to email complain (as was sick of spending time on their Chattool) to say they would reply within 2hrs but that never happened. I had hoped to not only do this order, but future business with them, but unless anything miraculously changes, unfortunately this is all I can say. I hate giving negative reviews
Updated to 2 stars mid July
I did finally get a reply but had to re=ask if the items were in stock. I would be apprehensive to use because of poor communication & no UK offices (dispite advertising from a UK perspective) to ring & sort issues. It feels a pity as the products i wanted looked well priced.
8 July 2025
Unprompted review
Reply from Bannerbuzz
Hello Paul, we’re very sorry for the inconvenience caused. We always strive to provide efficient service and accurate information to every customer, and it’s unfortunate that you’ve encountered this issue.
Please be assured that our team will be reaching out to you shortly to address your concerns and assist you further.
Quality & Value
The quality of both the banner and the print was superb. Also the value for money is exceptional. Thank you.
26 June 2025
Unprompted review
Reply from Bannerbuzz
Thank you so much for your kind words! We’re thrilled to hear that you were impressed with the quality of the banner and print, and that you found great value in your purchase.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Thank you again for choosing us!
Not first time I've used these guys. Defo not the last!
For me it was a very quick turn around, and I was very pleased with the results. The templates are easy to follow, and it's a good quality flag. Great communication, and updates from time they received my design. You get chance to check (online) proofs and received advice/concerns about RGB/CMYK colour conversions. Not first time I've used these guys. Defo not the last!
21 June 2025
Unprompted review
Reply from Bannerbuzz
Hey Pete! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great communication by email- great quality
Great communication by email - made a no of adjustments and received a great finished product in terms of design, but also really impressed with the quality of my Feather Flag.
4 July 2025
Unprompted review
Reply from Bannerbuzz
Hey Colum! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Bad delivery & customer service but banner was great
This was my 3rd order with BannerBuzz and the one where I was most disappointed.
I paid extra for urgent delivery and on the day before it was meant to be delivered, the tracking showed it was out for delivery. But it never showed up.
Instead of showing up the next day, the tracking said it would not arrive until Monday. However, I had ordered it to arrive by Friday as I needed it for the Saturday.
I spent all weekend asking for a refund on the £15.00 delivery charge, when eventually I was refunded on the Monday morning.
Item did turn up late on Monday but the item itself was fantastic.
Just poor customer service when there is a problem and unreliable delivery times. Hence the 3 stars.
23 June 2025
Unprompted review
Reply from Bannerbuzz
Hi Donna, Thank you for your feedback, and please accept our sincere apologies for the delivery and service issues you experienced. We’re sorry your urgent delivery didn’t arrive in time. Our website does note that the urgent shipping option carries about an 89% chance of on-time delivery and an 11% chance of arriving the next business day due to courier factors outside our control. We know this doesn’t make up for the inconvenience, and we’re sorry you had to spend extra time chasing the refund. We’re glad you were happy with the banner’s quality, and we appreciate your continued business. Your feedback is valuable and will help us improve our delivery reliability and customer service. If there’s anything else we can help with, please let us know.
Excellent quality stickers and quick…
Excellent quality stickers and quick delivery really pleased 👍
1 July 2025
Unprompted review
Reply from Bannerbuzz
Hey Steven! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
PLEASE DO NOT BUY FROM THIS RUBBISH COMPANY!!!!!!!
Strange how you can never find anyone's order who gives you a bad review. Also I've now been waiting for an urgent call from yourselves (which you say would be 2 hours), now waited over 2 days for.😡😡😡😡😡
As all of the negative reviews have said this company is NOT UK based....My banner was made up and sent from India....The material is completely rubbish and extremely thin, awful quality. We have requested an Urgent call, which you said would do within 2 hours...still waiting to here from them a day and a half later. When we were asked to check the design, we did this but assumed the line up lines on the screen would not of been printed all over on my now useless banner, which I needed for this weekend......WILL NOT BUY FROM YOU AGAIN.....PLEASE AVOID BUYING THIS RUBBISH AND WASTING YOUR MONEY FROM A RUBBISH COMPANY, WHO DO NOT CONTACT YOU LIKE THEY SAY THEY WILL. IF YOU DO ACTUALLY CONTACT ME I WOULD LIKE A REFUND SO I CAN BUY FROM A DECENT COMPANY!!!!!!! If I could leave no stars I would have.
1 July 2025
Unprompted review
Reply from Bannerbuzz
Hello Belinda, we’re sorry for the inconvenience caused. We always strive to provide quality products and efficient service to every customer, and it’s unfortunate that you’ve experienced an issue. Regrettably, we are unable to locate the order details based on the review comment and name alone. We kindly request you to contact us at feedback@bannerbuzz.com with your order number and concern, addressed to the Review Team, so we can verify the details and assist you further.
Dhariya from Designs Team, is a GOD
Dhariya from Designs Team, you're a GOD !!
I visited a few websites for designing a few stickers / posters and BannerBuzz was by far, the easiest to use. I then got my proof images and had to get them tweaked because of distortion. (This was MY fault, not BB's, as the sizes I chose, were stretching the images to make them look unusable). After speaking to Dhariya, he helped me re-create the same image in to a better size for my projects. I had seven different pictures to use, and we (one by one) went through each of them, to give them the best display possible. Dhariya spent a lot of time on the phone with me and listened to what I wanted, and delivered perfectly. Not many companies give the level of service I received from these guys and I would recommend them to ANYONE who wants anything making, no matter how big, or small! Thank you Banner Buzz for making my experience easy and painless.
2 July 2025
Unprompted review
Reply from Bannerbuzz
Hey Laki! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I really enjoyed working with…
I really enjoyed working with Bannerbuzz, they are very professional and made sure my artwork looks great, thank you very much!
24 June 2025
Unprompted review
Reply from Bannerbuzz
Hey Julia! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Design feature works brilliantly
Design feature works brilliantly, even for novices, quality and prompt production is great, would definitely recommend!
27 June 2025
Unprompted review
Reply from Bannerbuzz
Hey Rachel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
READ THE REVIEWS AND STAY AWAY FROM…
READ THE REVIEWS AND STAY AWAY FROM THIS COMPANY. There is no indication the business operates from INDIA. It is using a .co.uk domain so is pretending to be a UK company. You only find out when you check the delivery tracking which changes the delivery date every time you look. Then obviously, when the items arrive you will have to accept them irrespective of whether they are what you ordered or even of any use at all. My customer needed the vehicle graphics by today. I ordered specifically with the understanding that that was going to happen. Now I have had to cancel the installation and tell them I don't know when it will happen. I now look like I am running a poor operation and you can almost certainly guarantee that if and when they do arrive the quality will be so poor I will have to order again from someone else. HEED THIS WARNING. STAY AWAY FROM THIS FAKE UK COMPANY.
27 June 2025
Unprompted review
Reply from Bannerbuzz
We’re truly sorry to hear about your experience. We sincerely apologize for any inconvenience caused. We’d like to help resolve this matter as quickly as possible. Unfortunately, we’re unable to locate your order based on the details in your review. May we kindly request that you email us at feedback@bannerbuzz.com with your order number, addressing it to our Review Team? We will make sure your concerns are handled promptly. Your feedback is valuable and will be considered carefully to improve our service. Thank you for bringing this to our attention.
Reasonable, High Quality and Vibrant Banner
Banner Buzz sent over a proof before printing, timeframes were reasonable for delivery and quality was detailed and vibrant.
20 June 2025
Unprompted review
Reply from Bannerbuzz
We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Fast delivery
25 June 2025
Unprompted review
Reply from Bannerbuzz
Hey Gary! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
didn't arrive on time as quoted on site…
didn't arrive on time as quoted on site
paid an extra £40 for delivery after already paying for the "rush" delivery.
15 June 2025
Unprompted review
Reply from Bannerbuzz
Hi Susan, Thank you for sharing your feedback. We’re truly sorry to hear that your order didn’t arrive on time and for the concern regarding the additional delivery charge. Please accept our sincere apologies for the inconvenience caused. We’d love to look into this for you, but we're unable to locate the order using the name and details mentioned in the review. May we kindly request you to email us at feedback@bannerbuzz.com by mentioning the order number in subject line, addressed to our Review Team? Once we receive your information, we’ll make sure your concerns are addressed promptly. We appreciate you bringing this to our notice and look forward to resolving it for you.
A good overall experience
An easy ordering process, quick delivery and a great product. Would recommend to others.
13 June 2025
Unprompted review
Reply from Bannerbuzz
Hey Megan! We are delighted to hear that you are pleased with our product, ordering process and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Banner printed in India
There was no indication on the website that our banner would be printed on India. The time taken from dispatch until receipt was 10 days, India to Germany to UK. Will not use Banner buzz again
14 June 2025
Unprompted review
Reply from Bannerbuzz
Hello Phil, we're sorry for the inconvenience caused. Unfortunately, we're unable to locate your order details based on the name and review comment alone. We kindly request you to share your concern with us at feedback@coversandall.com, along with your order number, addressing it to the Review Team. This will help us verify the details and assist you further.
As a global business, we cannot guarantee the production location for each order. Depending on various factors, your order may be manufactured either in the United States or overseas. This is also stated in our website's Terms of Use.
Avoid! Avoid! Avoid!
I will not use this company again. Tomorrow I will send all documents about my orders to my lawyer. I had 7 orderes until now and I didn't received any of them without any problem or stress. I always had some problems about each order. This is enough. I specially ordered with fast delivery and paid extra for receive my orders 2 days earlier, but my order 2 days delayed already. I had several phone calls with them and nothing changed. I changed all my plans and installation date with my customer. I will make installation 4 days delayed. You have disgraced me in front of my customers and damaged my business reputation. They should learn take their job serious. When they will loose £15.000 in court for £175 order, they will learn maybe. We are not playing game here, we are doing business.
8 June 2025
Unprompted review
Reply from Bannerbuzz
Hello Ahmet, we’re sorry to hear about the inconvenience you’ve experienced. We always strive to deliver products on time and provide efficient service to every customer. It’s unfortunate that you faced this issue. Please rest assured, our team will be reaching out to you shortly to address your concerns.
Keep calm
I mistakenly thought that the words for the flag would suffice for printing, wasnt sure what you required as far as Artwork was concerned.
Product was however exactly as I wanted, thank you.
12 June 2025
Unprompted review
Reply from Bannerbuzz
Hello David, thank you for your feedback. We’re glad to hear that you’re satisfied with the final product!
Our design team creates artwork based on your requirements. However, to ensure accuracy and clarity, they may need to contact the customer directly to confirm the details and provide custom printing as requested. As your feedback is important to us, we will surely consider it to make the customer experience better.
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