Bands of Love (UK)  Reviews 

327
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

New domain owners have taken over this TrustPilot listing. However, please note that they have no business connection to the previous owners or any of the reviews provided here pre-2024 (i.e. all but... See more

Rated 5 out of 5 stars

Even though I found the payment verification method a little bit unorthodox, everything went very smooth. Rings were dispatched promptly and arrived within a day. Great product quality & packagin... See more

Company replied

Rated 1 out of 5 stars

Ordered a plain 3mm 18ct court band and paid for engraving on the inside. When it arrived I tried it on and noticed strange dark marks speckled across the shank...took a quick photo and emailed the c... See more

Company replied

Rated 5 out of 5 stars

Just recently bought our wedding rings from Bands of Love. Wow extremely happy with them both. Perfect fit. Fantastic transaction from start to finish. On time and absolutely no problems at all. Will... See more

Company replied

Company details

  1. Wedding Service
  2. Jewelry Store

Written by the company

Here at Bands of Love, we are committed to delivering unparalleled quality at competitive wholesale prices. Our mission is to provide our customers with an exceptional shopping experience that combines the finest craftsmanship with outstanding customer service. We understand that purchasing items, especially for special occasions, is a significant decision, and we strive to make this process as seamless and satisfying as possible.


Contact info

3.6

Average

TrustScore 3.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(327)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just what I wanted

Easy website and ordering. Quick response to question to site. Rings were exactly what I expected and fit perfectly.

4 January 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the rings received, as well as the ease of ordering experienced. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

love the ring and great customer service

20 December 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the ring received, as well as the service we provided. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Beautiful ring reasonable price for a …

Beautiful ring reasonable price for a 10mm 18ct gold wedding ring .

13 December 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the 18ct gold 10mm wedding ring received and that you are happy with our prices as well. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Stunning ring

Excellent customer service from start to finish and we are extremely pleased with our bespoke ring commission.

13 December 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the bespoke ring received, as well as the service we provided. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

The only thing is the hall marks are …

The only thing is the hall marks are tiny.so can t tell were they have been assayed.

5 December 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as for the 'Five Stars', it really is very much appreciated -- with regards hallmarks, as mentioned, they are typically rather small and often requires both a good eye and appropriate magnifying tool to view clearly. We can confirm that your purchased items are usually assayed at the London Assay Office with the size/type confirmed by their personnel.

Please of course feel free to be in touch to discuss this further, plus as and when we can be of any further assistance.

Rated 5 out of 5 stars

Excellent

Good quality ring, great delivery

23 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the quality of the ring received, as well as the overall service provided. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Excellent service

Excellent service, the ring arrived promptly, is exactly what we wanted and looks great. Excellent value for money as well compared to high street prices.

22 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the ring received, as well as the service we provided, plus we're glad you've benefited from our great prices too. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Very good customer service,

Very good customer service,. Wedding bands are as described.

22 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the wedding bands received, as well as the service we provided. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Good experience

Good experience, no complaints. Arrived timely, and as expected. The company also rang me to confirm I was happy to send the item to a different address than my billing address as per my order - nice touch and additional security measure.

22 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with both the jewellery and service you received, plus we're very grateful for your understanding with the extra verification we requested. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Great service

22 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this kind feedback, it really is very much appreciated -- we're really glad you are happy with the service we provided. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Brilliant service

18 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this kind feedback, it really is very much appreciated -- we're really glad you are happy with the service we provided for you. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Brilliant service thanks

15 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the service we provided for you. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Fantastic customer services and …

Fantastic customer services and beautiful high quality rings at the best prices

15 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy and pleased with the quality of the rings received, as well as the service we provided, plus we're glad you've benefited from our great prices too. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Great communication and good product

Great communication and good product. Thank you

15 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the item received, as well as the communication we provided. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Wedding rings

Very nice rings feel heavy and good quality

8 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the look, feel and the quality of the wedding rings received. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Exceptional service all round!!

My original order arrived on time as promised, the goods were as advertised and of good quality. Unfortunately I had ordered the wrong size. I duly went through the simple returns process (on the last allowed day!!) and received the replacement. This process was as efficient as the original order process. Very professional service all round.

7 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the quality of the items received and were impressed by the complete service we provided for you. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

This is the first time I have used …

This is the first time I have used company from the very first contact I have found very helpful and professional. I was surprised how good the quality of the rings I purchased were. They were delivered early and I will definitely use them again. Well done

5 November 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the quality of the rings received and the service we provided for you. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Excellent quality wedding rings at affordable prices

Excellent quality wedding rings for much more affordable prices than the main high street retailers. Saved over £400 on the price of two premium platinum rings. Well pleased.

31 October 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy and pleased with the quality of the platinum wedding rings received, plus we're glad you've benefited from our great prices too. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Easy to deal with.....

Easy to deal with and a real human at the end of the phone to answer a query before ordering.

31 October 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the service we provided for you and we were able to assist in a 'humanly' way :) Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 4 out of 5 stars

Excellent service

Excellent service , quick reliable .

26 October 2017
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the service we provided for you. Please of course feel free to be in touch as and when we can be of any further assistance.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look