BandbattachmentsReviews 

2
TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

2 reviews

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3.7

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Rated 1 out of 5 stars

Poor treatment of a visitor

Note: my experience of this company was formed by watching the video entitled "Yard Full Of Forklift Forks!!!"; simply search for that and you'll find it easily.

[EDIT: At the time of my typing this, 30th March 2023, that video has been removed, hopefully temporarily, pending a review by YouTube due to a privacy complaint.]

John William Lamberth, company director, seems to completely contradict the information on this company's website when he says, in response to the videographer's comment about "forklift forks" (9:28) that "we've got nothing to do with forklift trucks" (9:32). Here's the opening paragraph from their products page:

"As sole UK and Eire distributor since 1980 for three of Europe's leading manufacturers of materials handling equipment, B&B's core product ranges comprise: B&B's BlockMaster Range, LayerMaster, PaperTech specialist paper handling equipment, Kaup's fork lift truck attachments and Elecar's extensive range of masts."

I have checked Kaup's website which confirms that "The KAUP GmbH & Co. KG is the worldwide leading independent producer of forklift trucks attachments." and that "B&B is the leading specialist for material handling solutions in the UK and Ireland and has been successfully selling KAUP attachments for over 40 years."

What really puts me off this company is the way John seems to ridicule the idea that his business has anything to do with forklift trucks. This would seem to indicate either a lack of honesty, or some kind of delusion, unless both the B&B and Kaup websites are both complete fiction, which seems highly unlikely and would hardly be a better state of affairs in any case.

Also it seems very poor judgement to behave in such a rude, dismissive, threatening and condescending manner to a man who, prima facie, was simply offering to give this business some free publicity. Perhaps these observations, from a comment left below the published video, explain why Mr Lamberth was so reluctant to avoid closer scrutiny of his business:

"In all the aeriel shots of premises that I've watched on this channel, I've never seen a more cluttered yard. Typically, these days, commercial premises are obsessively neat and tidy, with a clear process of goods inward - manufacture/repair - stock - despatch apparent, and nothing left to rust. In those with the best safety culture, even the cars in their car park are ALL reverse-parked - because organisation prevents accidents, protects assets, and saves money.

Here we see girders like spillikins when they should be racked, assets which are so boxed-in that they must have been inaccessible for years, and some which are probably forgotten and not even inventoried. There is no evidence of effective yard management or of disposal of redundant assets, or of control of stock costs. The yard may be safe, but looks haphazard and doesn't communicate any sense of a safety culture. And at the very least, it looks like money tied-up in scrap metal."

21 March 2023
Unprompted review

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