Great service
Great service. Within 2 weeks we had our kit installed. Professional from beginning to end.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service. Within 2 weeks we had our kit installed. Professional from beginning to end.
BWS were very professional, prompt, did what they said they would do. What more can you ask?
Very personal service - took as much time as I wanted to discuss the product and options. Can't recommend them enough. Many similarly satisfied customers on the estate where I live, from where I got personal recommendations of support for Banbury Water Softeners.
From the initial visit to the showroom right through to the installation, we were dealt with by thoroughly nice and professional people. Everything was explained in detail with no hard sell and the product came in at a reasonable price. Very pleased with the product and the installation. I thought I would lose best part of my kitchen cupboard due to the position of the unit but it fits neatly in the corner whilst retaining storage space. We can't recommend Banbury Water Softeners enough
Banbury Water Softeners are really professionals to do their jobs. They have wealth of knowledge in this industry and provide you with all relevant and factual information compared to marketing strategies. They keep you well informed at all stages of installations. The team answered all my curious queries with patience and courtesy that I have verified with number of sources across the country while considering this big investment. Their after sale service is also very brilliant and follow up on customer satisfaction. They have worked hard enough to earn a good review of 5 star . I know a family whom Banbury Water Softeners serve for 3 years and they cant thank them enough too, that I have experienced as well.
Water softeners are also good quality and can see difference across the house straight away. They have used high quality plumbing parts for installations compared to plastic cheap bits that big brand in market use.
I highly recommend their service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.