Balthasart Reviews 64

TrustScore 3.5 out of 5

3.6

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Company details

  1. Art Gallery

Written by the company

Where the up-and-coming artists and the next generation of collectors meet. The marketplace of affordable original artworks online.


Contact info

3.6

Average

TrustScore 3.5 out of 5

64 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing beautiful team

Amazing beautiful team, who helped me with my artwork, always there for you at any hour of the day ready to respond with good advice. 👍 Keep going like that with all the artists Thanks so much 🙏 Balthasart Team.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

A Great Artistic Community!

Thanks to Balthasart and his team for the opportunity to share creation and works of art. Recognized and Trusted Online platform for the art market where every aspect is well taken care of. Each artist, creating their own profile, can come into contact with various collectors and show their art, sharing emotions.
A Great Artistic Community!

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Feedback from a rising artist

Feedback from a rising artist
This is a great platform supporting artists all around Europe!
They make my art available online everywhere in Europe and they cover the shipping costs. Also, you can choose different packages to have extra services on top of that.
Very innovative and easy to navigate as an artist.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

I am an artist on Balthasart

I am an artist on Balthasart, and this is the first platform that really took time to get to know me, and to help me. The support really deserves top stars. Regarding the rest, it is easy to use and upload artwork.
Good job!

27 October 2023
Unprompted review
Rated 1 out of 5 stars

Terrible business approach / automatically added to their mailing list without signing up

Reached out with a generic message and automatically signed me up for their mailing list without approval. When I emailed back there was no response for weeks and after a follow up the sales person still dared to ask for a call and that they could take me off their list. Highly unprofessional.

26 September 2023
Unprompted review
Balthasart logo

Reply from Balthasart

Hi Anjan,
I regret to read that you perceived our approach in that way as this is not the way we work. Our artist recruiters are actively looking for artists to join our platform and they are searching through different channels, like for example social media.
When you replied us that you do not want to be contacted, we preferred to not bother you any further as you made that clear from your first e-mail. In any case I assure you that you will not receive any e-mail from us anymore. Best, Beatrice

Rated 2 out of 5 stars

Can't even delete my account

22 August 2023
Unprompted review
Balthasart logo

Reply from Balthasart

Hi Anouk
I would like to thank you for taking the time to give us feedback. As you know at balthasart we take the feedback of our artists very seriously as we believe in building a beautiful platform with our artists together.
I am sad to hear that you would like to delete your account.
We believe that communication is key which is why we already reached out to you. We are sure that we can find a solution for your matter.
Kind regards,
Beatrice and the balthasart team

Rated 5 out of 5 stars

I’m an artist on Balthasart

I’m an artist on Balthasart online gallery. It’s the best platform for me! Talented artists and artworks. The Balthasart team very helpful and nice. Thank you! Natalya.

11 July 2023
Unprompted review
Balthasart logo

Reply from Balthasart

Thank you for your review!

Rated 5 out of 5 stars

Super catalogue and service

Great artwork for little price. Some artists on Balthazart are truly amazing. Very nice and helpfull client assistance, with special mention to Salvatore.

4 December 2022
Unprompted review
Balthasart logo

Reply from Balthasart

Thank you for your feedback!

Rated 5 out of 5 stars

The art industry needs companies like balthasart

I particularly love the mission of balthasart for helping amateur artists to grow and to have an opportunity to showcase the works and to find the perfect art lovers. Companies like this have deeper social meanings and industrial impact.

5 May 2022
Unprompted review
Balthasart logo

Reply from Balthasart

Thank you for your review

Rated 5 out of 5 stars

Very good buying experience

Very good buying experience! I was able to find a piece of art easily thanks to the search engine which is very easy to use. Once the artwork was chosen and added to my cart it was very easy to pay securely, then I received my artwork very well packaged and protected, including the certificate of authenticity of the artwork.
No worries in my dealings with the customer service or the delivery, I recommend to decorate your home with real authentic artworks from European artists!

7 April 2022
Unprompted review
Rated 5 out of 5 stars

great artists & great customer service

I ordered an artwork from balthasart and my experience was outstanding! The communication with them is easy, they answer very fast and keep you always updated. Besides that I love my artwork and I will happily buy more because there are some really talented artists.

7 April 2022
Unprompted review
Rated 5 out of 5 stars

I am an artist on Balthasart and I love…

I am an artist on Balthasart and I love this site.

9 December 2021
Unprompted review
Balthasart logo

Reply from Balthasart

Dear Veera,
I would like to thank you for taking the time to give us feedback. As you know at balthasart we take the feedback of our artists very seriously as we believe in building a beautiful platform with our artists together.

I truly regret to hear that you feel that way about our service, especially because we work a lot together and we continue selling a lot of your artworks… And we are more than happy to sell those colorful art pieces to our collectors to make their everyday life brighter.

We believe that communication is key which is why we tried to reach out to you by phone several times in order to discuss everything. If you would like to speak to one of our team members now do not hesitate to reach out.

In regards to the shipping labels, I would like to kindly inform you that as every artwork is unique, shipping labels are created manually by one of my team members. Thus, this can sometimes take a little moment. I also remember that you told us that you prefer to ship only with UPS, so we are doing our best to only ship your artworks with UPS and sometimes it takes some time for them to get back to us as well. Most importantly if there is a delay, we communicate with our customers to inform them about what is going on, and so far they were all happy to receive your artworks!

Do not hesitate to reach out to us by phone or email if you need any clarification.
I am looking forward to selling more of your beautiful artworks.

Best,
Vivien & the balthasart team

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