My daughter recommended I purchase from Balsam Hill as they have had a pre-lit Balsam Christmas Tree for many years. I have given 4 stars as I have only been able to give the tree a quick test having... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Firstly, the tree arrived on time, excellently packaged, professional couriered. The directions were clear -we put it together seamlessly. So we have it stored in one of the wardrobes & will see how... See more
Balsam hill trees are extremely realistic I love them so much I’ve just bought my third tree, the oldest is eight years old and still looks as beautiful as the day we bought it. 100% recommend buying... See more
Fast delivery. Although I have not put tree up yet I can tell it will look stunning as foliage looks so real. Love the addition of storage bags and gloves to protect hands when fluffing out the foliag... See more
Company details
About Balsam Hill UK
Written by the company
Balsam Hill™ trees are inspired by nature and loved for years. Experience the realism with our True Needle™ Technology, delight in the craftsmanship of meticulously designed trees, and discover the innovation of our Flip Tree™ and LED light technologies.
At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.
Learn more about the BH Difference here.
Contact info
United Kingdom
- www.balsamhill.co.uk
4.2
Great
7K reviews
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Balsam Hill sells quality items.
Balsam Hill has an easy site to navigate and sells quality products. I ordered a Snowglobe which arrived very quickly and in good condition.
30 December 2025
Xmas tree sale
I ordered a Xmas tree in the sale, quite a substantial reduction even though the trees are still expensive. I haven’t used yet as I have bought it for next Xmas. It was delivered promptly and very good packaging.
Looking forward to using this tree as we have always bought a real tree but decided to have a change for Xmas 2026. Balsam Hill was recommended by my son and daughter in law
30 December 2025
A Genuine Artificial Tree that looks Great
We visited some friends over the Festive Period who had a 7ft Artificial Balsam Hill Tree. It looked Authentic & it was Pre Lit. We decided to purchase a similar Tree & looked online & there was some Bargains to be had.
30 December 2025
Flip tree on wheels
I decided to go to Balsalm Hill for an artificial tree to put up in Dec 26
I got the product delivered and when I opened it to make sure it was ok and I could put it up ok, I was delighted at how easy to flip the main body of the tree and then all I had to do was insert the top part
It looks very real
The packaging the tree comes in is so nice
I bought the flip tree on wheels and it wheels very easily, I can actually do it with one finger
I can’t wait to put it up
30 December 2025
A bit pricey but a great tree.
4 November 2025
Merry Christmas 2026
Tree arrived just after Christmas so unboxed feedback next year!!
30 December 2025
Gorgeous tree
Gorgeous tree, I’ve had so many compliments about it! Great service and super speedy delivery even over the Christmas period. Would definitely buy from them again.
30 December 2025
Realistic, beautiful tree.
Beautiful, lifelike tree with lovely lights. It arrived in perfect condition and included a storage bag and a pair of gloves to help with putting it together and positioning the branches. As it was in the sale, a really good price and we can't wait to use it next Christmas.
30 December 2025
Delivery was very quick and on time.
30 December 2025
Beautiful tree
Beautiful tree, easy to assemble and easy to separate. I would definitely purchase again however I don’t think I’ll need to for a while, the quality is unmatched.
25 November 2025
Wow, fantastic, so realistic. You won't be disappointed.
The delivery was super fast, much faster than expected. We didn't open the box until the lead up to Christmas. You see the grand unboxing on reels, we were so excited. It was the best experience ever. The gloves, the way it went together, and the look of the tree when finished without decorations is outstanding. Far exceeding our expectations and much better than the website. I have looked at them over the years and decided to go for it and purchase one this year. Best thing ever, if you are thinking about it do it, you won't be disappointed.
22 October 2025
May use AI-assist with repliesRead more
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Disappointed
Ordered tree for daughter, which arrived swiftly. However, tree did not meet our expectations as one side did not have as many lights and there were a few broken branches. I already own a different balsam hill tree which appears to be superior quality than the new one. I contacted Customer Services who just sent ‘how to assemble/fluff tree’ response and totally ignored my complaint about quality etc.
25 November 2025
Reply from Balsam Hill UK
Thank you for sharing your experience. We’re sorry to hear that the tree did not meet your expectations and that some lights and branches were not in proper condition upon arrival. We also apologize that your quality concerns were not fully addressed in the initial response you received. Please reach out to our Customer Service team again so we can properly review this and work toward a resolution.
Easy to order
Easy to order, fully updated on delivery.
Products excellent, Christmas tree, glitter sticks and light up star - would definitely recommend
20 November 2025
Excellent quality
Beautiful garland, excellent quality. Highly recommend. Fast delivery too.
11 December 2025
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