Balfe's Bikes - Reigate Reviews 

1,022
•
TrustScore 5 out of 5

4.8

43 Bell Street, RH2 7AQ Reigate, Surrey, GB

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Rated 5 out of 5 stars

The Balfes Reigate team were great advising me on different Brompton options. Simon was super-helpful and his colleague, who himself has a Brompton, talked me through my whole commute. Amazing custome... See more

Rated 5 out of 5 stars

Great service from the staff, great comms, informative and didn't try to sell me stuff I didn't need. I dont know much about bikes so this was a great intro. Definitely recommend

Rated 5 out of 5 stars

Great comms. Staff were very friendly and pleasant and excellent at explaining bike to work schemes, ordering, building bike, how the bike is set up etc etc And during fitting and trial of bike the st... See more

Rated 4 out of 5 stars

Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... See more


Company details

  1. Bicycle Store
  2. also in
  3. Activewear Store
  4. Bicycle Repair Shop
  5. Bike Accessories Store
  6. Road Cycling

About Balfe's Bikes - Reigate

Written by the company

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Written by the company

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Contact info

  • 43 Bell Street, RH2 7AQ, Reigate, Surrey, United Kingdom

  • 01737 242163

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,022)

4,592 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from the staff

Great service from the staff, great comms, informative and didn't try to sell me stuff I didn't need. I dont know much about bikes so this was a great intro. Definitely recommend

7 October 2026
Rated 5 out of 5 stars

The Balfes Reigate team were great…

The Balfes Reigate team were great advising me on different Brompton options. Simon was super-helpful and his colleague, who himself has a Brompton, talked me through my whole commute. Amazing customer service! Thank you!

26 September 2026
Rated 5 out of 5 stars

Great comms

Great comms. Staff were very friendly and pleasant and excellent at explaining bike to work schemes, ordering, building bike, how the bike is set up etc etc And during fitting and trial of bike the staff were patient, professional, knowledgeable and helpful

26 September 2026
Rated 5 out of 5 stars

1st class from start to finish

1st class from start to finish. Excellent attentive service and the whole experience very positive and enjoyable which is what buying a substantial bike should be!
Would highly recommend

27 September 2026
Rated 5 out of 5 stars

Great experience

Very friendly, no pushy selling, just great advice and knowledgeable staff. New bike purchased, very happy. Thanks for your help!

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly

Very friendly, knowledgeable, informative and professional. Evidence as a returning customer that the service is good and the prices are keen.

9 September 2026
Rated 5 out of 5 stars

The staff here have great integrity

This is an great bike shop. Having previously visited them to get my existing bike fixed, I was advised at the time that it would not be cost effective for them to do this, thereby saving me considerable wasted costs. I appreciated their honesty and so decided to get a new bike from them at a later date. The one I was then recommended by them was excellent, and very well priced. I am very happy with it, and its transformed my cycling experience.

10 September 2026

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