Balfe's Bikes - Islington Reviews 

1,058
TrustScore 4.5 out of 5

4.7

33 Essex Road, Islington, N1 2SA London, GB


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Rated 4 out of 5 stars

Once the product was ready, it was fantastic advice, they took the time, answered all my questions very precisely. Super helpful. What could have been improved is the communication up to the point of... See more

Rated 5 out of 5 stars

Absolute legend! Took the time to make sure I was in the loop understood and catered to my autism and really took the time to make sure I was happy with everything and comfortable before I got to cycl... See more

Rated 5 out of 5 stars

Balfe's in Islington serviced my bike - replaced the wheel bearings and checked things over - Ed in particular gave me good advice - never clean your bike with a pressure washer! Thanks.

Rated 5 out of 5 stars

Long at the Islington store was very kind, patient and helpful throughout the process of test-riding, selecting the bike and accessories and then picking it up. He paid meticulous attention to the ord... See more


Company details

  1. Bicycle Store
  2. Activewear Store
  3. Bicycle Repair Shop
  4. Bike Accessories Store
  5. Road Cycling

About Balfe's Bikes - Islington

Written by the company

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Written by the company

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Contact info

  • 33 Essex Road, Islington, N1 2SA, London, United Kingdom

  • 020 45315550

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,058)

4,532 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended!

Long at the Islington store was very kind, patient and helpful throughout the process of test-riding, selecting the bike and accessories and then picking it up. He paid meticulous attention to the order and ensured all items were handed over appropriately.

27 July 2026
Rated 5 out of 5 stars

Absolute legend!!

Absolute legend! Took the time to make sure I was in the loop understood and catered to my autism and really took the time to make sure I was happy with everything and comfortable before I got to cycle into the sunset (my bike was causing me a lot of pain before and not goals pain)

20 July 2026
Rated 4 out of 5 stars

Great service

Once the product was ready, it was fantastic advice, they took the time, answered all my questions very precisely. Super helpful. What could have been improved is the communication up to the point of delivery (several delays, hard to reach etc.)

12 July 2026
Rated 5 out of 5 stars

Don’t go anywhere else!

I wanted to upgrade my bike and had frequently passed Balfe’s in Essex Road looking somewhat enviously about the bikes on display. I had a discussion with Sam about the different bikes around and the benefits (and drawbacks) of road vs hybrid vs gravel. He was incredibly knowledgeable and helpful (probably helped by his experience as a result of the number of bikes he owns!). I settled on a Specialized Diverge – he was very frank about whether it was worth if for me to go up a model and whether I would see the benefits. He then guided me through what accessories were needed (and what were not) and put together the amazing bike I now have. He even thought of adding ‘truck bars’ which made my cycling profile much more comfortable. When Sam was not around, Billal was super helpful at assisting me – he too is clearly an expert about bikes.

I have to say that the whole team is amazing. Their obvious passion for cycling is very apparent and everyone, from those in the front to those in the back are (as Cher would say - showing my age), simply the best – thank you.

11 July 2026
Unprompted review

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