Balfe's Bikes - Islington Reviews 

1,063
TrustScore 4.5 out of 5

4.7

33 Essex Road, Islington, N1 2SA London, GB


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Rated 5 out of 5 stars

Lovely people, good selection of bikes, and frequent sales & discounts make this a great bike shop. The workshop is also great, they did a good job with assembly and it's nice to have a single place t... See more

Rated 4 out of 5 stars

Once the product was ready, it was fantastic advice, they took the time, answered all my questions very precisely. Super helpful. What could have been improved is the communication up to the point of... See more

Rated 5 out of 5 stars

Absolute legend! Took the time to make sure I was in the loop understood and catered to my autism and really took the time to make sure I was happy with everything and comfortable before I got to cycl... See more

Rated 5 out of 5 stars

I bought Madison shorts which are comfortable and stylish. Super friendly guy in the shop helped me find the right pair. Excellent service and a good price. Thank you.


Company details

  1. Bicycle Store
  2. Activewear Store
  3. Bicycle Repair Shop
  4. Bike Accessories Store
  5. Road Cycling

About Balfe's Bikes - Islington

Written by the company

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Written by the company

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Contact info

  • 33 Essex Road, Islington, N1 2SA, London, United Kingdom

  • 020 45315550

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,063)

4,577 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely people

Lovely people, good selection of bikes, and frequent sales & discounts make this a great bike shop. The workshop is also great, they did a good job with assembly and it's nice to have a single place to both buy and service the bike.

2 August 2026
Rated 5 out of 5 stars

Excellent, friendly service

I bought Madison shorts which are comfortable and stylish. Super friendly guy in the shop helped me find the right pair. Excellent service and a good price. Thank you.

31 July 2026
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Let me use the free bike pump outside and found out about their regular community bike rides. Very happy to come again when my bike needs its brakes changed.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Great job.

Very helpful and friendly, they sorted out the gears of my bike at a very short notice and did a great job.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Long at the Islington store was very kind, patient and helpful throughout the process of test-riding, selecting the bike and accessories and then picking it up. He paid meticulous attention to the order and ensured all items were handed over appropriately.

27 July 2026
Rated 5 out of 5 stars

Absolute legend!!

Absolute legend! Took the time to make sure I was in the loop understood and catered to my autism and really took the time to make sure I was happy with everything and comfortable before I got to cycle into the sunset (my bike was causing me a lot of pain before and not goals pain)

20 July 2026
Rated 4 out of 5 stars

Great service

Once the product was ready, it was fantastic advice, they took the time, answered all my questions very precisely. Super helpful. What could have been improved is the communication up to the point of delivery (several delays, hard to reach etc.)

12 July 2026

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