Balfe's Bikes - Fulham Reviews 

The staff are very nice and hepful and I do like my bike.

Very efficient, good safety procedures and friendly staff

Very helpful customer service and accomodative.

Bought my first bike from Balfe's Fulham, a Trek Domane SL7, very happy with the service and aftercare provided for the bike. Had some minor issues with the front brake/disk brake, as it was making a loud noise even after cleaning it and being checked by the bike guys at Balfe's in the first instance. On my second visit to them, they fully replaced the brake pads and disk , since then the bike has been riding like a dream.
A big thank you to Jesse and Nuno for the help, advice and support offered on my various trips to the bike shop in Fulham.
They all are very professional and courteous to your needs, whatever issue or questions you might have regarding your bike or be it cycling in general.
Happy overall with my new Trek Domane, since purchasing it at a discounted price I have ordered more cycling gear from them, they also have unbeatable prices and discounts at the moment(December-January 2026).

Great service. I recommend

Brilliant bike shop, the staff make it!

This is a great bike shop and the tech really know what they’re doing. They’re not trying to upsell you.

Great service and knowledgeable staff who provided advice and helped me try multiple bikes before making a decision

Took 3 attempts to get the bolt

At the moment is Good the bike to go work or something else..

Balfes bikes have been fantastic. From bicycles to clothes they offer quality, competitive prices and deliver reliably and on time. Very happy with my purchases and the service Balfes has provided. Would recommend.

Great experience

Great service

Trusted bike shop and service in Fulham. Friendly and quality service.

Good service
Thank you very much

Good service, could be more prompt on replies to emails. I really liked the fact that the team seemed to understand that I wanted the bike to be really special and cared about the finer details.

Immediate replace and repair by Nuno. Really good service . Appreciate it may have been a quiet time , but I really appreciated the quick turnaround to replace my rear wheel . Thanks

Used Balfe's in Fulham on several occasions. The majority of the staff are very friendly, others can be rude, blunt and unhelpful. Pot luck who you get each time.

Recently I went in with two wheels to reseal (my winter wheels which haven't been used for 6 months). One of the wheels needed a new tyre, the other didn't, just new tape/sealant etc. I ended up bringing my own new tyre (they tend to be expensive there). Despite clearly explaining on multiple occasions that I only want one of the tyres replacing (with the one I supplied), they fitted new tyres on both wheels and threw out the tyre I wanted to keep/use without letting me know in advance. When I mentioned on collection I didn't want new tyres on both wheels they said the best they could do was charge me 50% after speaking with a manager. Unfortunately I had to outright refuse until they waived it. Be very careful they don't try and charge you for new productions you didn't ask for. A similar thing happened to me earlier this year as well.

They never stick to their turnaround time. Even when you book in a service, they don't start the job for several days, which defeats the point of booking.

Doubt I will go back, despite it being conveniently close.

Although they didn't have all parts needed to help with my severe puncture, the service was really helpful, knowledgeable and patient with all of my extra queries.